Had a bad experience at a previous mechanic shop.... So I brought it here to have them FURTHER take care of my vehicle. It was like Night & Day. They communicated in detail of what the diagnostics were and repairs that were needed. They we're confident & sure (did not contradict what they were saying/doing when questions were asked). Paul Hooge was very professional and respectful. While he explained things to me (not knowing my knowledge of cars); he did not try to "mansplain" and talk down to me because I'm a woman- That's a big plus in my world.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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