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Team One Hyundai of Gadsden

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 155 Avis)
88

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
70
Total des ReScores
4,7
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

À propos

At Team One Hyundai of Gadsden we pride ourselves on having Customer Service Second to None!
We are located in Rainbow City, AL, near Birmingham. Our expert Service Technicians are here to help you with all of your maintenance and repair needs. Call us today to
At Team One Hyundai of Gadsden we pride ourselves on having Customer Service Second to None!
We are located in Rainbow City, AL, near Birmingham. Our expert Service Technicians are here to help you with all of your maintenance and repair needs. Call us today to schedule an appointment, or visit the Service Appointment Scheduler on our website. We look forward to seeing you soon.
...more

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(256) 413-8808
Closing in 19 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
937 WEST GRAND AVENUE Rainbow City, AL 35906
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 155 Avis)

JW
gravatar
James W.
Centre, AL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2022
client vérifiéVérifié Client
10
Catégorie : Service
The service part was fine.
I had my vehicle at Team One Hyundai. They found four items that needed to be repaired and gave me a quote to repair them. They are listed here.
1. left rear reverse light. Parts and labor was $105.28
2. Cabin filter. Parts and labor was $63.56
3. Valve cover leaking. Parts and labor was $1038.79
4. Replace spark plugs. Parts and labor was $797.60

I don't believe anyone would go home and give a review of these charges and recommend a friend to take their vehicle there for service or repairs, so I gave them a low score on the survey. Justin Green called me and explained the reason for this quote. They were having a problem with the computer program. He explain to me the problem and gave me the quotes I should have and make things right. After getting these quotes and having an understanding of the problem I felt much better about their service and' quote's. Justin was very profesional in solving this problem. The service department was very prompt and helpful.

Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/24/2022
Type de service : Maintenance
1
Catégorie : Service
The service part was fine.
Your repair work is unreasonable. Will find somewhere else to do my repair and service.
JUSTIN G. de Team One Hyundai of Gadsden a répondu le 03/28/2022 12:18 PM

Good after noon,

Mr. Walker this is Justin Green with Team One Hyundai. I would like to speek to you about your recent visit I think
My service advisor made a mistake on the quote we have a new system and she is new as well. If you have just a minute I would like to make things right.  My cell phone number Is 816-590-0841

Justin Green
Service Director
Team One Hyundai

George W. de Team One Hyundai of Gadsden a répondu le 03/30/2022 11:32 AM

thank you for the feedback....

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