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Red McCombs Superior Hyundai

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 174 Avis)
70

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
112
Total des ReScores
4,9
Moyenne de ReScore
70
Score NPS ®

Détails de l'entreprise

À propos

Red McCombs Superior Hyundai in San Antonio, TX. provides quality Hyundai repair and maintenance. Red McCombs Superior Hyundai in San Antonio, TX. provides quality Hyundai repair and maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(210) 684-7440

Heures d'ouverture

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
4800 Nw Loop 410 San Antonio, TX 78229
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 174 Avis)

TT
gravatar
TERESA T.
Devine, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/24/2023
0
Catégorie : Service
cracked windshield and poor service response
I own a 2023 Palisade Calligraphy. I love car but have had terrible service thus far. Had air bag issue right after buying it. Took weeks for service to be set up even though it was a safety issue and brand new. Had to drive loaner for approx 3 weeks. Recently parked it in garage, next day backed out and windshield had crack. No rock ding. Just cracked. Called to speak to service manager several times. Left messages never received call back. Finally insisted to speak to live person. Had to drive it in to be looked at by service manager. He acknowledge there was no evidence of damage that caused crack. Pictures taken to submit to Hyundai. Call back today saying they will not cover. Was told originally to contact contractor they use for windshield replacement only to be told it is a dealer item. Cannot get info when it can be done. Would like to have my first service which is due done at the same time.

When car was purchased we were told it came with free car washes for a year. They were out of car wash cards at the time. Have inquired about getting and have gotten nothing.

I debated on buying Buick Enclave but went with Palisade. I now question that decision.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.