business image

R & M Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(283 Avis)
96
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

À propos

Serving the Waynesboro and surrounding area for all of your automotive needs. Locally owned and operated for over 40 years. Serving the Waynesboro and surrounding area for all of your automotive needs. Locally owned and operated for over 40 years.

Catégories
Réparation automobile, Vidange, Vente et réparation de pneus
Contact
(540) 942-2355

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
192 N Charlotte Ave Waynesboro, VA 22980-5047

Affiliations

NAPA
R & M Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(283 Avis)

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
Oil Change
R&M Automotive is our go to place for oil changes and safety inspections. We were new to the area and I realized that I had let my safety inspection expire. They were able to get me in and took care of it. They are very accommodating and making an appointment is very easy. This is a family owned shop and they take pride in their work!
R & M A. de R & M Automotive a répondu le 02/19/2025 01:07 PM

It's great to hear that we have become your go-to spot for oil changes and safety inspections.  Being family-owned means we have a personal stake in our work, and it's wonderful to hear that our pride in what we do is shining through. We'll be here when you need us next

R and M Automotive Thanks you!


RB
REBECCA B.
Waynesboro, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
State Inspection
Everyone was very courteous, and nice. I was on time for the appointment and left in a very timely manner. Would definitely recommend!
R & M A. de R & M Automotive a répondu le 02/19/2025 09:31 AM

We're glad to hear that our team made such a positive impression!  Your recommendation means the world to us, and we hope to keep delivering that courteous and timely service. 

R and M Automotive Thanks you!


Client vérifié
Waynesboro, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2025
client vérifiéVérifié Client
10
Inspection, Brakes
In addition to my inspection, I knew I needed new brakes. It was not a problem to get that taken care of as well. During the inspection and the brakes being done, they found that the controller on my CRV had broken. Considering it was the original one on my 2006 vehicle, I asked how much it would be. The quote I was given for the controller plus the brakes and inspection, was the final cost of the work done. Any time I've needed something done, the quote is the price I've paid. R&M is the only place we trust to take care of our Hondas. Jeremy, Kaitlyn, and all of the staff are excellent to work with and everything is done the right way every single time!
R & M A. de R & M Automotive a répondu le 02/18/2025 12:16 PM

Thank you Jennifer, We appreciate you (: 
I'm Greatful for our conversations, Thank you agian for being an amazing Customer of ours!


R and M Automotive Thanks you!


JC
JAMES "Jim" C.
Waynesboro, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2025
client vérifiéVérifié Client
10
Good job
Good job nice people fast service
R & M A. de R & M Automotive a répondu le 02/10/2025 05:45 AM

We appreciate your feedback! We're glad to hear that our team made a good impression and got you back on the road quickly. Nice people and fast service are what we aim for—it's great to know we hit the mark. If there's anything else we can do for you, let us know!

R and M Automotive Thanks you!


CD
Caroline D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
Really good service
My car came to a dead stop at the top of a busy exit ramp off I-64. I called R and M and they said to bring it on. They had the alternator fixed by the end of the day, for less than the estimate. I'm so grateful.
R & M A. de R & M Automotive a répondu le 02/06/2025 09:15 AM

It’s great to hear that we were able to fix your alternator swiftly and that you saved a few bucks in the process. Here's to many more smooth rides ahead! Thank you for calling us in your time of need!

R&M Automotive (: 

R and M Automotive Thanks you!


DF
DOUG F.
Waynesboro, VA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/29/2025
client vérifiéVérifié Client
9
Quick service
Oil change
R & M A. de R & M Automotive a répondu le 01/30/2025 05:23 AM

We appreciate you stopping by for an oil change. Sometimes a pit stop is all you need to keep the ride smooth and the engine happy. If there's anything we can do to bump that four-star experience up a notch next time, just let us know! Your feedback is always welcome.

R and M Automotive Thanks you!


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2025
client vérifiéVérifié Client
10
Excellent service
Great service. Very friendly staff.
R & M A. de R & M Automotive a répondu le 01/28/2025 08:45 AM

We truly appreciate your feedback! It's fantastic to hear that you had a great experience with our team. We look forward to being here whenever you need us!

R and M Automotive Thanks you!


TH
TAMIAKA H.
Waynesboro, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2023
client vérifiéVérifié Client
10
Excellent customer service
Words can’t explain how I appreciate the customer service with the gentleman at R&M Automotive. My car was fixed in a very timely manner. There prices are very reasonable as well. I will return for my service for my all my vehicles.

LF
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2023
client vérifiéVérifié Client
10
Dave is a great guy and very knowledgeable
Nice and clean place and take my car there for all work needed!

GH
GRETA H.
Waynesboro, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2023
client vérifiéVérifié Client
10
Oil Change
A comfortable friendly place to go. I've had inspections done there before and today had an oil change. In the course of that they removed probably a bushel of magnolia leaves from under the hood (I park beneath a tree). Not required but definitely appreciated. So yes, these are folks who pay attention to details. I'll be back -- hopefully for just routine stuff but would trust them otherwise.

JW
JESSICA W.
Crozet, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2023
client vérifiéVérifié Client
10
A wonderful experience
I made an appointment for state inspection. The gentleman who did the inspection and the gentleman at the front desk were both courteous and kind. My inspection was completed without delay and I would 100% recommend R&M to others. I know where I’ll be taking my car for service in the future!

Client vérifié
Waynesboro, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/06/2023
client vérifiéVérifié Client
10
First time to use R&M Automotive
First time to use R&M Automotive and had an excellent experience. Prompt and reliable customer service. Thank you

Client vérifié
Waynesboro, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2023
client vérifiéVérifié Client
10
Van
Always keep me on the road

JK
JERRY K.
Waynesboro, VA
2006 Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2023
client vérifiéVérifié Client
10
Mechanical
Friendly and courteous. Work was completed in a timely manner. They have been doing my mechanical repairs for years and I trust then and recommend them.

JC
gravatar
JACK C.
Waynesboro, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2023
client vérifiéVérifié Client
10
Vehicle inspection
Always a friendly place with good service.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.