Pohanka Hyundai has expert technicians who provide quality Hyundai repair and maintenance. The Pohanka Hyundai’s factory certified team are trained to ensure your Hyundai runs well for the road ahead. No appointment necessary for Car Care Express, just bring it in. Pohanka Hyundai has expert technicians who provide quality Hyundai repair and maintenance. The Pohanka Hyundai’s factory certified team are trained to ensure your Hyundai runs well for the road ahead. No appointment necessary for Car Care Express, just bring it in.
I even had to take my car to another dealership for service due to the engine light constantly coming on, yet that issue remains unresolved. It seems that Hyundai as a whole prioritizes profit over customer safety. They are quick to charge for minor repairs but overlook major, potentially life-threatening issues.
My experience with Ezekiel ("Service advisor") and the service team was frustrating. Despite having his contact number, I couldn’t reach him by call or text. When I managed to connect with the service department, I was repeatedly told he would return my call, but he never did over four days.
When I finally received a call saying my car was ready, I was not informed about the specific services performed. Upon picking it up, I asked for details and was told to read the report, but Ezekiel couldn’t answer my questions and merely stated that “the best technician” had worked on my car.
After leaving the dealership, my car continued to shake and showed the same issues I initially reported. I am extremely disappointed and concerned for my safety, as it seems my concerns were not taken seriously. This is my second experience with a Hyundai dealership for Powertrain-related service, and it has been equally unsatisfactory. Save yourself the trouble and look elsewhere.