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Proctor's Foreign Auto Services

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 007 Avis)
95
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

If you’re looking for auto repair in New Carrollton, MD, you’ve found us. Here at Proctor's Foreign Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a New Carrollton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Proctor's Foreign Auto
If you’re looking for auto repair in New Carrollton, MD, you’ve found us. Here at Proctor's Foreign Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a New Carrollton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Proctor's Foreign Auto Services we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in New Carrollton offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in New Carrollton, we are totally confident that Proctor's Foreign Auto Services is the best option in town!


If you’re looking for auto repair in New Carrollton, MD, you’ve found us. Here at Proctor's Foreign Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a New Carrollton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Proctor's Foreign Auto Services we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in New Carrollton offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in New Carrollton, we are totally confident that Proctor's Foreign Auto Services is the best option in town!
...more

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(301) 577-2133

Heures d'ouverture

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
7594 Annapolis Road Lanham, MD 20706

Affiliations

ASE
Proctor's Foreign Auto Services' Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 007 Avis)

TN
Tabe N.
Hyattsville, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
Catégorie : Service
Tabe said they always do good service on her vehicle, effective.
Recommandé

DM
Deidra M.
Bowie, MD
Mercedes-Benz E300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
Catégorie : Service
Deidra said they responded right away, the parts came in quickly and they did a good job.
Recommandé
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 05/31/2025 09:32 AM

We appreciate your feedback! It’s always nice when things come together as quickly as a well-oiled machine. We're glad to hear that you had a smooth experience with us from start to finish. Our team works hard to keep everything running efficiently, so it's great to know that their efforts are paying off. If there's anything else we can assist with, just give us a shout!


TC
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THEA C.
MD
Mercedes-Benz C300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
Service for brakes
Excellent service as always Courteous and Professional. Thank You.
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 05/21/2025 11:59 AM

It's great to hear you enjoyed our service! We strive to be as courteous and professional as a tuxedo-wearing butler, so it’s always nice to know our efforts are appreciated. Your support means a lot to us, and we look forward to keeping your vehicle running smoothly.


WJ
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WAYNE J.
Springdale, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2025
client vérifiéVérifié Client
10
good
very good service and work was completed in a timely manner
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 05/19/2025 09:32 AM

We're glad to hear that you had a positive experience with our service and that we could get the job done on time. We always strive to keep things running smoothly—just like your car! If you ever need anything else, don’t hesitate to reach out.


Client vérifié
Capitol Heights, MD
Mercedes-Benz C280
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/16/2025
client vérifiéVérifié Client
9
Car would not start
Great job
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 05/16/2025 11:59 AM

We appreciate you taking the time to share your thoughts. It sounds like you were pleased with our service, and that's fantastic to hear! If there’s anything we can do to turn that four-star experience into a five-star one next time, just let us know. We're always up for a challenge!


AW
Angela W.
Springdale, MD
Mercedes-Benz E400
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
Catégorie : Service
Angela said the business was quick, easy, convenient and friendly.
Recommandé
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 04/16/2025 06:45 AM

We appreciate your feedback and are excited to hear that you found our service quick and convenient. Our team strives to make the auto repair experience as easy as a Sunday drive—minus the potholes, of course! If you need anything in the future, we're here to help. Buckle up for smooth rides ahead!


YH
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YVETTE H.
Hyattsville, MD
Mercedes-Benz C300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Great customer service
Great mechanics. They always fit in whenever I need service done to my car. The prices are reasonable. And Ms Proctor is always very pleasant and professional. I love that the shop is literally walking distance from my house.
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 04/14/2025 09:32 AM

It’s fantastic to hear that our mechanics have been able to accommodate your service needs! We aim to keep things as convenient as a stroll to the neighborhood cafe. We appreciate your mention of our team, especially Ms. Proctor’s pleasant demeanor; we like to think she could charm the socks off a tire! It's also great to know that you find our prices reasonable. We’re here to keep your car running smoothly while you stay within walking distance of your favorite mechanic. Cheers to many more happy drives ahead!


DM
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DONNA M.
Washington, DC
Mercedes-Benz S500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Very Satified
I always appreciate the service Tim, and his crew provides me by explaining the issues in detail, and how to solve the problem. If you are looking for integrity this is the business, you would want to visit.
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 04/13/2025 09:32 AM

It's fantastic to hear that you appreciate the detailed explanations and integrity our team brings to the table. We believe that knowledge is power, especially when it comes to your vehicle’s health. Tim and the crew are dedicated to ensuring that you feel supported every step of the way. We look forward to keeping your car in tip-top shape – you could say we’re the auto detectives always on the case!


JS
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JAMES S.
Hyattsville, MD
Mercedes-Benz E320
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Mercedes Jim
The service was prompt and professional
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 03/29/2025 09:32 AM

We appreciate your feedback on our prompt and professional service. We're glad to hear that we hit the mark for you! It's all about making sure you’re back on the road quickly and safely. If you ever need us again, just give a shout. We're here to keep your wheels spinning smoothly!


CG
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CYNTHIA T. G.
Cheverly, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2025
client vérifiéVérifié Client
10
. Top notch organization.
The repair that was needed was done in a timely manner. Mr Proctor explained thoroughly the work that was needed to correct the problem.. The office manager is very pleasant & professional. A top notch organization.
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 03/22/2025 09:31 AM

We appreciate you taking the time to share your experience with us. It's great to hear that the repairs were completed efficiently and that Mr. Proctor provided a detailed explanation—clear communication is key! We're also proud of our office manager for being the friendly face of our operations. Thanks for choosing us and for your kind words about our top-notch team!


PB
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Patricia B.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
10
Excellent Service
The service representatives were polite and helpful. The vehicle was ready on time.
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 03/21/2025 09:32 AM

We appreciate you taking the time to share your experience. It sounds like our service team hit the mark with both friendliness and punctuality. After all, getting your vehicle ready on time is our way of ensuring you can get back to your adventures without a hitch. If there's anything else we can assist you with, just give us a shout. Happy driving!


DW
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DAVID W.
Bowie, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Customer Friendly, Professional, Knowledgeable and Excellent Follow-though.
Customer Friendly, Professional, knowledgeable, great Follow Through.,,
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 03/16/2025 09:32 AM

We're glad to hear you enjoyed your experience with us! We take pride in staying friendly and professional while making sure we know our stuff. It's great to know that our follow-through made a positive impression. If you ever find yourself needing our services again, we'll be here, ready and waiting with more of that same great service!


CS
Charles S.
Lanham, MD
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/06/2025
client vérifiéVérifié Client
Catégorie : Service
Charles said it was a little miscommunication, other than that, it was wonderful. He will be going back in about a week.
Recommandé
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 03/07/2025 06:56 AM

It's great to hear that your experience was wonderful despite the little hiccup in communication. We know how important clear dialogue is, like trying to understand a cat's meow—it's always more than just "feed me." We're looking forward to welcoming you back next week to give us another chance to impress you without any mix-ups. Until then, safe travels!


JC
James C.
Clinton, MD
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/24/2025
client vérifiéVérifié Client
Catégorie : Service
James said they worked on his wife's vehicle and he had to take it back because the check engine light was on. They diagnosed and fixed the problem. So far the vehicle is running fine.
Recommandé
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 03/07/2025 06:57 AM

We appreciate you sharing your experience with us. It sounds like your wife's vehicle was playing peek-a-boo with the check engine light, but we're glad it’s resolved and running smoothly now. If it decides to make a comeback, don’t hesitate to give us a shout. We’re here to keep your auto stress to a minimum and your rides enjoyable. Safe travels ahead!


RM
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RAYMOND M.
Riverdale, MD
Mercedes-Benz E300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
Just needed my B service done to my car.
Proctor's does good work I like the fact that they do not keep your car forever.
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services a répondu le 02/21/2025 09:32 AM

We appreciate your feedback! We're glad to hear that you're happy with our work and, of course, we believe cars shouldn't have extended vacations in our garage. It's all about getting you back on the road with minimal wait! If you need anything in the future, just let us know.

Bons de services et publications

We're thrilled to hear that you appreciate our team's efforts! Tim believes in giving you the whole scoop on car care—complete transparency, no smoke and mirrors. 🚗✨ Thanks for trusting us with your ride! #AutoIntegrity #ProctorsPride
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We’re thrilled to hear you found us! 🚗✨ Integrity and great prices? Sounds like a perfect match! We're glad Tim and the team could help. Come back anytime for more car care and laughs! 😄 #ThankYou #ProctorsForeignAutoServices
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We're thrilled to hear your vehicle is running like new! 🚗💨 Huge thanks for trusting Tim and our team with your repair needs. We're just a bunch of auto magicians over here! 🪄✨ Ready for the next challenge! #AutoMagic #ProctorsServices
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Thank you for the fantastic feedback! We're thrilled that our work hit the mark! 🚗✨ If only fixing your coffee maker were that easy! 😄 Come see us anytime! #AutoExcellence #WeLoveOurCustomers
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We love it when our work gets the "fast and fabulous" stamp of approval! ?? Knowledge is power, and we're here to empower you! Thanks for recognizing our team’s efforts! #ProctorsPride #CarCareWithASmile ?
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Thanks for the fantastic review! ?✨ We love keeping your 2010 Mercedes GLK 350 in tip-top shape without breaking the bank. Your trust means the world to us! Keep cruising smoothly! #AutoCare #ProctorsForeignAutoServices
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?✨ Wow, over 10 years of trust! We're thrilled to keep your vehicle road-ready and your spirits high! Thanks for making us your auto haven! Here’s to many more years of smooth rides ahead! ?️ #CustomerAppreciation #ProctorsPride
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We're thrilled to hear you enjoy our top-notch service and pricing! ?✨ We promise to keep your car running smoothly so you can keep referring us to your friends—after all, sharing is caring! ?? #AutoExperts #ProctorsForeignAuto
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Thank you for the fantastic review! We're thrilled to hear our attentive team has your back. ?✨ Good service is our secret sauce (and maybe a little elbow grease)! We appreciate your loyalty! #ProctorsAuto #FiveStarService
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Thank you for the glowing review! ? We’re thrilled you found our team friendly and professional. Fixing cars and making promises is what we do best! ?? We're here whenever you need us! #CustomerAppreciation #ProctorsAutoServices
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? Thank you for the ⭐️⭐️⭐️⭐️⭐️ review! We're glad you felt confident with our transparent and ethical service. We're committed to providing top-notch car care. #CustomerSatisfaction #TransparentService
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? Thank you for entrusting us with your car! We're thrilled to hear that we met your expectations. We're looking forward to helping you with your future auto needs. ? #CustomerSatisfaction #AutoRepair
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? Thanks for the 5-star review! We're delighted to hear that you had a great and professional service experience with us. We appreciate your support! ??️ #CustomerAppreciation #AutoServices
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Thank you for the glowing review! ? We're thrilled to have provided outstanding customer service, and we're grateful for your support. Let us know if there's anything else we can do for you! #CustomerServiceExcellence #AutoRepair
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Thank you for the kind words, Raphael! ? We're thrilled to hear that we always meet your expectations. Your support means the world to us! #CustomerSatisfaction #AutoServices
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Thanks for the kind words, Angela/Greg! We're glad you're happy with the service we provide for your Mercedes Benz. ? #MercedesBenz #NewCarrollton #ProctorsForeignAutoServices
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Thanks to our customers for the great review! ? We're proud to provide quality service in New Carrollton. #ProctorsForeignAutoServices #NewCarrollton ?
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Thanks for the great review, James! We're glad you were pleased with the service and cost. ? #HappyCustomer #NewCarrollton #ProctorsForeignAutoServices
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Thank you for the kind words, Douglas! We appreciate your recommendation and are so happy to have provided you with excellent service and customer care. ? #ProctorsAuto #NewCarrollton
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Thanks for the great review, Everst! We're glad you had a great experience with us. ? #ProctorsForeignAutoServices #NewCarrollton #OnTimeService #FriendlyService
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Thanks for the 5-star review, Mamie! We're so glad you're happy with the service we provide for your Lexus. We appreciate your trust and loyalty. #Lexus #NewCarrollton #5StarService ?????
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