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AYT Service Center

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(314 Avis)
92
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores
4,0
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

À propos

A.Y.T. Auto Group was established in 1993 by Master Technician Yan Liang with Can Huang and has been serving the Greater Washington area for over 25 years. Our dedicated quality service has allowed us to accumulate a solid and strong customer base. We want to take this opportunity to thank all of those who have been supporting us through A.Y.T. Auto Group was established in 1993 by Master Technician Yan Liang with Can Huang and has been serving the Greater Washington area for over 25 years. Our dedicated quality service has allowed us to accumulate a solid and strong customer base. We want to take this opportunity to thank all of those who have been supporting us through the years and welcome those who are looking for a reliable repair facility to service all their auto needs. With multiple locations in the Maryland and DC area, we offer a wide range of services for all domestic and foreign vehicles including oil change, brakes, engine performance, electrical service, transmission, auto body and refinishing. Our diversification allows us to be the one-stop shop for all your automobile needs. We welcome you to visit any of our locations for any automobile needs. Please visit our website www.aytauto.com for the latest news, updates and money saving coupons. ...more

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(301) 350-0015

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
6520 Central Ave Capitol Heights, MD 20743
AYT Service Center's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(314 Avis)

AP
Angila P.
Suitland, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
Catégorie : Service
Angila said it was a little expensive. They get her in and out all in the same day, their services are awesome. She loves their customer service.
Recommandé

CS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2025
client vérifiéVérifié Client
Catégorie : Service
Curtis said he was really pleased with their services. They explained everything to him and communicated everything to him.
Recommandé
Jamie S. de AYT Service Center a répondu le 03/17/2025 05:41 AM

Thank you very much we are glad you were happy with the services you recived. 


AS
Ariel S.
Washington, DC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
Catégorie : Service
Ariel said they got the job done. She dropped her vehicle off one day, and it was ready the next.
Recommandé
Jamie S. de AYT Service Center a répondu le 03/17/2025 05:41 AM

Thank you so much for your great review.


AR
Aaron R.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
Catégorie : Service
Aaron said he was in and out.
Recommandé
Jamie S. de AYT Service Center a répondu le 02/24/2025 05:42 AM

Thank you so much for your great review. 


KB
Kimberly B.
Washington, DC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/10/2025
client vérifiéVérifié Client
Catégorie : Service
Kimberly said overall they were good.
Recommandé
Jamie S. de AYT Service Center a répondu le 02/17/2025 05:16 AM

Thank you for your review please let us know if there is anything else we can do to help you


TP
Tamirra P.
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
Catégorie : Service
Tamirra said they were not able to fix her vehicle, but they communicated very well with her and explained it would need to be fixed at the dealership.
Recommandé
Jamie S. de AYT Service Center a répondu le 02/10/2025 05:21 AM

Thank you so much for your review. Please let us know if there is anything else we can do for you.


MW
Maurisha W.
Capitol Heights, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/28/2025
client vérifiéVérifié Client
Catégorie : Service
Maurisha said she does not think they fixed her vehicle right.
Non recommandé
Jamie S. de AYT Service Center a répondu le 01/30/2025 01:24 PM

After speaking with the customer we found out their was a miscommuniation. The customer has spoken with us and will be back to get any matters resloved. 


SW
Sabrina W.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2025
client vérifiéVérifié Client
Catégorie : Service
Sabrina said they have quality service and great customer service. They were timely responding to her about her vehicle.
Recommandé
Jamie S. de AYT Service Center a répondu le 01/30/2025 12:54 PM

thank you for your great review. Please let us know if you need anything else


TJ
gravatar
tim j.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2025
client vérifiéVérifié Client
10
Great Service
This is a Veteran owned facility. The technicians are stellar in their jobs. The work is guaranteed and excellent. Bring your own parts and there is no added delivery time to the wait.
Jamie S. de AYT Service Center a répondu le 01/27/2025 05:49 AM

Thank you so much for your great review. 


KK
Kevin K.
Maryland
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/22/2025
client vérifiéVérifié Client
Catégorie : Service
Spoke with Keith. He said there was a miscommunication.
Recommandé
Jamie S. de AYT Service Center a répondu le 01/27/2025 05:50 AM

Thank you for your review please contact us so we talk about this miscommunation and talk about the outstanding balance. 


DJ
gravatar
DWAYNE J.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2025
client vérifiéVérifié Client
10
Very efficient.
Helped out really well with the cost.
Jamie S. de AYT Service Center a répondu le 01/16/2025 07:51 AM

Thank you so much for your great review. 


KR
Karen R.
Capitol Heights, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2025
client vérifiéVérifié Client
Catégorie : Service
Karen said use them all the time, always been pleased, they will explain and make sure she understands. She said Jamie is very helpful, really good, and the mechanics are very knowledgeable.
Recommandé
Jamie S. de AYT Service Center a répondu le 01/20/2025 06:28 AM

Thank you so much for the great review. Please let us know if you need anything else 


AJ
gravatar
alicia j.
Temple Hills, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2025
client vérifiéVérifié Client
10
Oil change
Service was good and quick. Did not have to wait long.
Jamie S. de AYT Service Center a répondu le 01/08/2025 05:43 AM

Thank you for your review. And we are very happy that we were able to take care of your automotive needs in a timely matter. 


RY
Raymond Y.
Alexandria, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2024
client vérifiéVérifié Client
Catégorie : Service
Raymond said the service was great and they were quick.
Recommandé
Jamie S. de AYT Service Center a répondu le 01/08/2025 05:42 AM

Thank you so much for the great review. 


ET
gravatar
esther t.
Upper Marlboro, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2024
client vérifiéVérifié Client
10
Great service
Once again I experienced great service both through customer service and mechanical support. This is a reliable, trustworthy and efficient service center.
Jamie S. de AYT Service Center a répondu le 01/08/2025 05:42 AM

Thank you so much for your great review. We are very happy to hear that you continue to have a great experience with our shop. Please let us know if there is anything else we can do to help with all your automotive needs. 

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.