We took 2 of our cars in for oil changes using a Groupon. Thought it was a great deal. Nearly ruined both vehicles. They broke the nut off on first vehicle so oil pan couldn't be removed so they said they couldn't change the oil or fix what they broke. On the 2nd vehicle they put the wrong oil filter on and car has been stalling ever since. Just found out about the wrong filter yesterday when I took it to the dealer to find out why it was stalling all the time. I didn't save money on this Groupon but it sure cost me a lot. Worse service, incompetent employees and bad management at this establishment.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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