business image

Pennzoil 10 Minute Oil Change

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(522 Avis)
-100
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
4,0
Moyenne de ReScore
-100
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(425) 869-1106

Heures d'ouverture

Mon
9:30 AM - 3:00 PM
Tue
9:30 AM - 3:00 PM
Wed
9:30 AM - 3:00 PM
Thu
9:30 AM - 3:00 PM
Fri
9:30 AM - 3:00 PM
Sat
9:30 AM - 3:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
18028 Redmond Way Redmond, WA 98052
Pennzoil 10 Minute Oil Change's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(522 Avis)

SM
gravatar
Sharon M.
Seattle, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/23/2022
0
2 cars taken in and 2 cars nearly ruined
We took 2 of our cars in for oil changes using a Groupon. Thought it was a great deal. Nearly ruined both vehicles. They broke the nut off on first vehicle so oil pan couldn't be removed so they said they couldn't change the oil or fix what they broke. On the 2nd vehicle they put the wrong oil filter on and car has been stalling ever since. Just found out about the wrong filter yesterday when I took it to the dealer to find out why it was stalling all the time. I didn't save money on this Groupon but it sure cost me a lot. Worse service, incompetent employees and bad management at this establishment.

JC
gravatar
Jeff C.
Sammamish, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/09/2021
0
Scam
$27 Hazard disposal fee (for oil change). A ripoff artist!

SW
gravatar
Steve W.
Sammamish, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2020
client vérifiéVérifié Client
safe reliable service and friendly staff
everyone here does a good job safe and reliable
Recommandé

BR
Boyd R.
Bellevue, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/15/2020
client vérifiéVérifié Client
Catégorie : Service
Boyd said he's been going there a long time. He likes that they are friendly and COVID friendly. Also, they do a good job.
Recommandé

MW
Michele W.
Snohomish, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/15/2020
client vérifiéVérifié Client
Catégorie : Service
Michele said she asked how to reset the maintenance light and was never helped. She was told to Google it.. They stopped taking vehicles to the business.
Recommandé

MW
Maleyna W.
Washington
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/15/2020
client vérifiéVérifié Client
Catégorie : Service
Maleyna said they spilled a bunch of oil on her engine and she had to pull over to make sure there wasn't a cap left off.
Recommandé

JM
Jeff M.
Sammamish, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2020
client vérifiéVérifié Client
Catégorie : Service
Jeff said he's gone here for many years, he's always gotten good service, and he'll continue to do business here for as long as he can.
Recommandé

EP
gravatar
E P.
Bellevue, WA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
08/29/2020
Won’t take appointments for Oil Change, long wait
Disappointed. Been a customer for years. Despite emailing customers to suggest making an appointment for services, they do not allow you to make an appointment for an oil change. This means customers are essentially forced to needlessly sit around for an hour for service. At the same time, while the employees are kind and hardworking, they are obviously understaffed. I’ll take my business elsewhere, time is too valuable to wait around in a parking lot.
Non recommandé

TL
Trynne L.
Washington
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2020
client vérifiéVérifié Client
Catégorie : Service
Trynne said the business was fast and made it clear what they were going to do. She said the were careful with distancing because they could not stay in the vehicle. The customer service did provide an area they could walk around.
Recommandé

NF
gravatar
Normand F.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2020
client vérifiéVérifié Client
Fast friendly service
The guys are super friendly, super helpful and really professional. I recommend this business
Recommandé

EA
Eric A.
Washington
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2020
client vérifiéVérifié Client
Catégorie : Service
Eric said the staff was very friendly and accommodating.
Recommandé

MP
Michel P.
Washington
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2020
client vérifiéVérifié Client
Catégorie : Service
Michel said his experience was great.
Recommandé

JC
gravatar
Jack C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2020
client vérifiéVérifié Client
not my job
My husband usually takes our car for an oil change, so I was a little nervous about going on my own, especially with pandemic procedures. The two men that were working were professional and kind, wore masks and provided contact less payment. Additionally, not one eye roll when I said I usually left this job to my hubby. They also took the extra effort to let me know that the car's coolant level was slightly low, and where I could purchase the specific brand needed.
Recommandé

HL
Hans L.
Bellevue, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2020
client vérifiéVérifié Client
Catégorie : Service
Hans said he was super nice and helpful.
Recommandé

Client vérifié
Redmond, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/20/2020
client vérifiéVérifié Client
Quick service, short usual niceties due to C-19
Quick in for service, but no facilities or lobby. It was a nice day to sit outside. Have been going here for a number of years and always quick & pleasant service.
Recommandé
George X. de Pennzoil 10 Minute Oil Change a répondu le 07/21/2020 10:37 AM

Thank you for your review! We are proud to continue to deliver quick & pleasant service for our customers. We are looking forward to reopening our lobby when state regualtions allow it. See you next time your vehicle needs servicing!


1-15 sur 522 résultats
Entreprises près de chez vous
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(11 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 072 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(629 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(811 Avis)
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(5 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.