Lang said it went fine, he needed a quick oil change and they got him in within the time frame he wanted. They were up-front and things went as planned. The oil change was a bit pricey, but it was to be expected, since they were able to get him in at the last minute. They don't have a choice in the price of oil.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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