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Feist Automotive Group

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(751 Avis)
84
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
81%
4 stars
13%
3 stars
1%
2 stars
<1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
84
Score NPS ®

Détails de l'entreprise

À propos

Family owned and operated for 44 years. ASE certified mechanics. Servicing the Twin Cities Metro. Loaner available upon request. Family owned and operated for 44 years. ASE certified mechanics. Servicing the Twin Cities Metro. Loaner available upon request.

Catégories
Entretien de la voiture, Réparation automobile, Vente et réparation de pneus
Contact
(763) 544-5512
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
1875 Lilac Dr N Golden Valley, MN 55422-4037
Obtenir des directions
Feist Automotive Group's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(751 Avis)
Écrire un avis
Avis récents
SH
Shepard H.
Minneapolis, MN
Buick Encore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2025
client vérifiéVérifié Client
10
Great service!
Thx for fitting us in for a quick oil change and tire rotation so we could get our kid up to his summer job on time!
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 07/01/2025 05:08 AM

You are welcome!  Thank you for sharing your experience with us.  Getting our customers back on the road safely and quickly is our top priority.  Enjoy your summer and best of luck with your son's job!

Client vérifié
Minneapolis, MN
GMC Terrain
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Windshield wiper transmission went out
Customer service was 1000%! My wipers went out while driving in downpour. I was able to make it this establishment and they looked ay my wiper blades, found the issue and were able to order a part, have it delivered in or around 15 mins and had my windshield wiper transmission repaired in under an hour. I felt they went above and beyond so that I was able to see through my windshield on my continued drive home through the rain.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 06/27/2025 05:18 AM

We appreciate your feedback!  Your safety is a prioity to us! Given the weather that day, we were glad you were able to safely make it to us and that we were able to get you back on the road quickly. We would love to see you for regular vehicle maintenance. Stay safe!

DH
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Dustin H.
Minneapolis, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
10
Awesome Experience!!
Great service and great people! JoAnne is fantastic and helped me with my brakes. HIGHLY RECOMMENDED!!!
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 06/26/2025 05:07 AM

Thank you for sharing your experience with us. The safety and satisfaction of our customers, and their families, is our #1 priority.  We look forward to helping you with the preventive maintenance on your vehicle.

BB
Bill B.
Minneapolis, MN
Chrysler PT Cruiser
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
Catégorie : Service
Bill said he's had work done there before and he's always been satisfied with them. He's never had to come back, it's done right the first time and that's why he comes back.
Recommandé
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 06/26/2025 01:11 PM

We are so glad to hear about your experience with us.  Having your vehicle in the shop can be such an inconvenience, and we strive to do the job right, so you can be back on the road safely, and as quickly as possible. We would rather hear that you're out enjoying life, not worrying about car repair.
We look forward to seeing you both again for your next maintenance appointment. 

JN
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Jerry N.
Minneapolis, MN
Dodge Dart
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
traced check engine light
solved the problem and took the time to make sure it was correct
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 06/19/2025 05:27 AM

Thank you for sharing your experience with us. Our customers are our #1 priority. We are glad we were able to resolve your vehicle's issue and get you and your family back on the road safely and quickly.

DB
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DAVID B.
Minneapolis, MN
Saturn VUE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Fair, honest, and transparent
My first time taking my vehicle to Feist and they were amazingly candid about how the cost of the repair work was likely not worth it given the age and overall condition of my car. I'll definitely go back again for my other cars. Joanne was so communicative and transparent. Can't thank her enough!
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 06/11/2025 07:13 AM

Thank you for sharing your experience. We are completely dedicated to the safety of our customers and their families.  We strive to provide nothing less than exceptional service and professionalism everyday.

MR
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MICHAEL R.
Minneapolis, MN
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
10
Friendly
They go the extra mile and they’re very fast and efficient definitely will be coming back, but not too soon. Oil change in the future.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 06/10/2025 08:34 AM

Thank you for sharing about your experience with us. We prioritize our customers and try to get every vehicles repaired and returned as quickly as possible to get you back on the road.  Drive safe out there. 

CA
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CLIFF A.
Minneapolis, MN
Mitsubishi Galant
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Hidden Gem
Fast service, fair price....in line for what they did. JoAnne service manager explained everything well
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 06/05/2025 02:25 PM

Thank you for sharing your experience with us. We are happy to have you as a new customer and are glad that we were able to get back on the road quickly.

BL
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Benson L.
Dayton, MN
Honda Odyssey
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Great service
Honda Odyssey engine died. They were able to source a used engine with close to the same mileage as mine. Swap the engines out. Cleared 42 error codes. There was another error that appeared. Repair at no additional cost. Test drove for 14 miles to make everything was good. Very happy with repairs. Very friendly and responsive.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 06/05/2025 10:51 AM

Thank you for sharing your experience with us. We strive to provide exceptional service to our customers everyday.
We are glad that the vehicle repair was quick and we were able to get you back on the road. Stay safe and enjoy your summer!

DP
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DARLA P.
Minneapolis, MN
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Very fast and freindly
I came in without an appt as I found a screw in my tire. They were able to get me in almost immediately and by the time I walked over to Walgreens and back my tire was fixed. The mechanic who worked on it was very nice and helpful. Said he dble checked all my tires and wished me a good day.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/30/2025 12:03 PM

Thank you for sharing your experience with us. We strive to provide great service to all of our customers, with or without an appointment.  We are glad that we were able to help you get back on the road quickly and safely.

JH
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James H.
Minneapolis, MN
Jeep Wrangler JK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
awesome
I had a good experience overall
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/30/2025 05:36 AM

Thank you for sharing your experience with us. We strive to provide exceptional service to every customer everyday.
We look forward to seeing you again soon for your routine maintenance. Stay safe and enjoy your summer!

JH
Jim H.
Champlin, MN
Honda Accord Cpe
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/23/2025
client vérifiéVérifié Client
Catégorie : Service
Jim said he dropped his vehicle off at 7 in the morning, and wanted his wheels rotated and to get brakes looked at. He called the business throughout the day and finally the service was done around 4-4:30pm. He went in thinking the cost was going to be maybe $50, and was told that the price was $160. Jim wanted to know why, when all he wanted was his tires rotated and his brakes visually looked at which would take maybe 2 seconds. He said the business adjusted the price to $60. When he called to see if the service was done, the employee at the front desk said his tires couldn't be rotated and he needed new brake pads. The mechanic said his tires were real low but could be rotated and the mechanic didn't know what the front desk employee said. He said he was told that his brake pads were bad and got new ones when they didn't need to be fixed. Jim said he was really frustrated and the business has poor communication.
Non recommandé
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/27/2025 06:23 AM

Thank you for sharing your experience with us.  The team member handling service was filling in due to an unexpected medical leave for two weeks, of our service manager, so I apologize for the situation of your last visit. Our goal is to always provide exceptional service to our customers.

DL
David L.
Minneapolis, MN
Chevrolet S-10
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/15/2025
client vérifiéVérifié Client
Catégorie : Service
David said they were supposed to rotate his tires, they forgot, so it took longer than expected.
Recommandé
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/19/2025 10:52 AM

Thank you for sharing your experience with us and for your patience. We strive to provide excellent service to our customers. Unfortunately, there are times where plans change unexpectedly and we apologize for the delay during your visit

Client vérifié
Minneapolis, MN
Honda Accord Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
9
Rear brake job
They were very thorough in diagnosing and repairing the problem.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/07/2025 09:22 AM

Thank you for sharing your experience with us and we are happy that we were able to take care of your vehicle needs and get you back on the road. Stay safe and enjoy your summer.

JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/08/2025 05:17 AM

Thank you for sharing your feedback. We strive to provide exceptional service to every customer, every day.
We're glad we were able to get you back on the road quickly. Take care.

Client vérifié
Minneapolis, MN
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
10
Amazing service
Excellent service. Outstanding communication. They’re honest and open and the entire team makes you feel welcome. 100/10 recommend.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/02/2025 07:41 AM

Thank you for sharing your experience with us.  It is our goal every day, to provide exceptional service to every customer.
Stay safe on the road and enjoy your trip!!

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