Solutions d'affaires
English French Canadian
SureCritic / Entretien de la voiture / Feist Automotive Group
business image

Feist Automotive Group

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(746 Avis)
84
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
81%
4 stars
13%
3 stars
1%
2 stars
<1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
84
Score NPS ®

Détails de l'entreprise

À propos

Family owned and operated for 44 years. ASE certified mechanics. Servicing the Twin Cities Metro. Loaner available upon request. Family owned and operated for 44 years. ASE certified mechanics. Servicing the Twin Cities Metro. Loaner available upon request.

Catégories
Entretien de la voiture, Réparation automobile, Vente et réparation de pneus
Contact
(763) 544-5512
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
1875 Lilac Dr N Golden Valley, MN 55422-4037
Obtenir des directions
Feist Automotive Group's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(746 Avis)
Écrire un avis
Avis récents
DB
gravatar
DAVID B.
Minneapolis, MN
Saturn VUE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Fair, honest, and transparent
My first time taking my vehicle to Feist and they were amazingly candid about how the cost of the repair work was likely not worth it given the age and overall condition of my car. I'll definitely go back again for my other cars. Joanne was so communicative and transparent. Can't thank her enough!
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 06/11/2025 07:13 AM

Thank you for sharing your experience. We are completely dedicated to the safety of our customers and their families.  We strive to provide nothing less than exceptional service and professionalism everyday.

MR
gravatar
MICHAEL R.
Minneapolis, MN
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
10
Friendly
They go the extra mile and they’re very fast and efficient definitely will be coming back, but not too soon. Oil change in the future.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 06/10/2025 08:34 AM

Thank you for sharing about your experience with us. We prioritize our customers and try to get every vehicles repaired and returned as quickly as possible to get you back on the road.  Drive safe out there. 

CA
gravatar
CLIFF A.
Minneapolis, MN
Mitsubishi Galant
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Hidden Gem
Fast service, fair price....in line for what they did. JoAnne service manager explained everything well
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 06/05/2025 02:25 PM

Thank you for sharing your experience with us. We are happy to have you as a new customer and are glad that we were able to get back on the road quickly.

BL
gravatar
Benson L.
Dayton, MN
Honda Odyssey
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Great service
Honda Odyssey engine died. They were able to source a used engine with close to the same mileage as mine. Swap the engines out. Cleared 42 error codes. There was another error that appeared. Repair at no additional cost. Test drove for 14 miles to make everything was good. Very happy with repairs. Very friendly and responsive.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 06/05/2025 10:51 AM

Thank you for sharing your experience with us. We strive to provide exceptional service to our customers everyday.
We are glad that the vehicle repair was quick and we were able to get you back on the road. Stay safe and enjoy your summer!

DP
gravatar
DARLA P.
Minneapolis, MN
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Very fast and freindly
I came in without an appt as I found a screw in my tire. They were able to get me in almost immediately and by the time I walked over to Walgreens and back my tire was fixed. The mechanic who worked on it was very nice and helpful. Said he dble checked all my tires and wished me a good day.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/30/2025 12:03 PM

Thank you for sharing your experience with us. We strive to provide great service to all of our customers, with or without an appointment.  We are glad that we were able to help you get back on the road quickly and safely.

JH
gravatar
James H.
Minneapolis, MN
Jeep Wrangler JK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
awesome
I had a good experience overall
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/30/2025 05:36 AM

Thank you for sharing your experience with us. We strive to provide exceptional service to every customer everyday.
We look forward to seeing you again soon for your routine maintenance. Stay safe and enjoy your summer!

JH
Jim H.
Champlin, MN
Honda Accord Cpe
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/23/2025
client vérifiéVérifié Client
Catégorie : Service
Jim said he dropped his vehicle off at 7 in the morning, and wanted his wheels rotated and to get brakes looked at. He called the business throughout the day and finally the service was done around 4-4:30pm. He went in thinking the cost was going to be maybe $50, and was told that the price was $160. Jim wanted to know why, when all he wanted was his tires rotated and his brakes visually looked at which would take maybe 2 seconds. He said the business adjusted the price to $60. When he called to see if the service was done, the employee at the front desk said his tires couldn't be rotated and he needed new brake pads. The mechanic said his tires were real low but could be rotated and the mechanic didn't know what the front desk employee said. He said he was told that his brake pads were bad and got new ones when they didn't need to be fixed. Jim said he was really frustrated and the business has poor communication.
Non recommandé
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/27/2025 06:23 AM

Thank you for sharing your experience with us.  The team member handling service was filling in due to an unexpected medical leave for two weeks, of our service manager, so I apologize for the situation of your last visit. Our goal is to always provide exceptional service to our customers.

DL
David L.
Minneapolis, MN
Chevrolet S-10
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/15/2025
client vérifiéVérifié Client
Catégorie : Service
David said they were supposed to rotate his tires, they forgot, so it took longer than expected.
Recommandé
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/19/2025 10:52 AM

Thank you for sharing your experience with us and for your patience. We strive to provide excellent service to our customers. Unfortunately, there are times where plans change unexpectedly and we apologize for the delay during your visit

Client vérifié
Minneapolis, MN
Honda Accord Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
9
Rear brake job
They were very thorough in diagnosing and repairing the problem.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/07/2025 09:22 AM

Thank you for sharing your experience with us and we are happy that we were able to take care of your vehicle needs and get you back on the road. Stay safe and enjoy your summer.

JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/08/2025 05:17 AM

Thank you for sharing your feedback. We strive to provide exceptional service to every customer, every day.
We're glad we were able to get you back on the road quickly. Take care.

Client vérifié
Minneapolis, MN
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
10
Amazing service
Excellent service. Outstanding communication. They’re honest and open and the entire team makes you feel welcome. 100/10 recommend.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 05/02/2025 07:41 AM

Thank you for sharing your experience with us.  It is our goal every day, to provide exceptional service to every customer.
Stay safe on the road and enjoy your trip!!

JO
gravatar
JODY O.
Minneapolis, MN
Ford Escape
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/25/2025
client vérifiéVérifié Client
9
Multiple things fuxwd
JOANN - was very knowledgeable. Only wish is that they would have called me on screw in my tire before repairing it. My tires are covered under a warranty at Costco. It would have saved me $300 dollars. I would like this applied to my next service I have with you coming up in the next few weeks.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 04/28/2025 05:32 AM

Thank you for sharing your experience with us. The tire on your vehicle was repaired because it had not been holding air and the cost of a tire repair is less than $50 (pre-tax).  Let's talk next time you're in. Stay safe out there.

JG
gravatar
JAMES G.
Golden Valley, MN
Toyota Corolla
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
Professional Repair done in short amount of time
Good communication on what was happening in the car Fast repair time
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 04/23/2025 04:48 AM

Thank you for sharing your experience wtih us. Every customer is a priority for us, and our goal is to get you back on the road safely and as quickly as we can.

Client vérifié
Minneapolis, MN
Ford Explorer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Responsive, great customer service
My brakes needed to be done. I stopped in a Saturday, and even though the service area wasn't open, someone was able to help me make an appointment for the following Tuesday am. I dropped my Explorer off, had a call from the manager within a hour confirming that yes, the brakes did need to be done, and this will the be cost. Great, let's do it. They got the parts in and had it done that day. Very pleased with the level of service and responsiveness of the team.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 04/17/2025 08:51 AM

Thank you for sharing your experience with us.  Our team is dedicated to the safety of our customers, and to getting your vehicle repaired and back on the road as soon as possible.  We look forward to getting to know you, and serving your preventive maintenance needs on your vehicle. 

MR
gravatar
MICHAEL R.
Minneapolis, MN
Land Rover LR4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2025
client vérifiéVérifié Client
10
Lr4
I love that they’re all upfront and honest about what the situation is with your vehicle
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 04/14/2025 05:09 AM

Thank you for reaching out to let us know your experience with us. We value every customer and strive to provide exceptional service.

MN
gravatar
Mary Ann N.
Crystal, MN
Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Another great job
Always feel my car is well taken care of.
Friendly service from all.
JoAnne N., Repair Shop Manager de Feist Automotive Group a répondu le 04/10/2025 08:32 AM

We were so happy to see you are doing well, and appreciate your continued patronage!
Thank you for letting us know that you are happy with our service. Every customer is very important to us!
We are here to help you anytime you need us. Take care!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.