At Newman’s Automotive, we’re dedicated to providing the best vehicle maintenance, tire services and auto repair shop in Austin TX. Our local shop is family owned and operated and has been providing high quality auto repair to the Austin community for over 24 years! At Newman’s Automotive, we’re dedicated to providing the best vehicle maintenance, tire services and auto repair shop in Austin TX. Our local shop is family owned and operated and has been providing high quality auto repair to the Austin community for over 24 years!
I have minimal automotive experience, but I was able to get my 68 Ford F100 running after sitting for over 5 years however it was having some idling issues. I then took my truck to Newman’s for them to fix those issues.
They said it would take a week and a half to be complete, and after 2 weeks of radio silence I kept calling in until it was finished 3 weeks later.
The truck was running great the day I picked it up, then completely broke down the very next day. It wouldn’t even start up at all or attempt to turn over. The truck was worse now than when I first brought it in.
I had it towed back to their shop and this is where things get exceptionally bad. I’d call in seeing if they had an answer on why it was not working - they would then say “I’ll give you a call back this afternoon” and two days would go by with no call. This happened 3 times, then I went in to their office to get an answer but David Newman was too busy to give me an answer.
After 3 more days of no answer, I just had them pull it out so I could take it to another shop. Still no kind of answer or offer to make things right after paying almost $2k for a fully broken down truck.
I then took the truck to another mechanic and their response was “it looked like the previous mechanic had just started and he was YouTubing how to do everything”. Newman’s installed broken spark plugs (picture attached), never cleaned the carb or tank, and numerous other things they lied on.
End of rant - I definitely don’t recommend taking your vehicle to them.