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Cambridge Auto Center

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(206 Avis)
75
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
75
Score NPS ®

Détails de l'entreprise

À propos

At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned. Our focus is to get your vehicle back to you in top condition in as little time as possible. At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned. Our focus is to get your vehicle back to you in top condition in as little time as possible.

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(830) 368-2700

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
6410 S I35 Schertz, TX 78132
Cambridge Auto Center's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(206 Avis)

EP
Evie P.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2025
client vérifiéVérifié Client
Catégorie : Service
Evie said she likes the way the office staff handled themselves. They are courteous and she likes them wanting to handle the situation.
Recommandé

JC
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JODY C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2025
client vérifiéVérifié Client
10
Thorough thoughtful honest
It’s nice to have a provider that I would recommend my wife take her vehicle to and just trust them to take care of her.

WA
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WAYNE A.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
A/C repair when needed most!
I travel for business and use Cambridge when I'm in town. I called from Temple with an a/c issue (not blowing cold). 2 1/2 hours later Edwin checked me in. Edwin is the service writer but has functioned as a mechanic in the past. Edwin inserted dye in the system, found my leak, showed me the leak, generated a quote, ordered the part and repaired my vehicle himself because his techs were on other jobs! I was out right at closing time. Unbelievable service from Edwin!!!!!!!!!!!

Client vérifié
New Braunfels, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Their service remedied the issue.
Their diagnosis was accurate, and their service eliminated the issue.

DF
Deric F.
Texas
Mazda 3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
Catégorie : Service
Deric said the service was great, love it.
Recommandé

RM
Robert M.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
Catégorie : Service
Robert said the business has good customer service and is quick. He said the business told him what was needed and didn't try to force him to fix something that wasn't needed.
Recommandé

Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2025
client vérifiéVérifié Client
10
Very knowledgeable
He explained in detail what was needed as he was performing the task

CT
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CHARLES T.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Great service
Cambridge is my go to. Consistently good service. Worked with Anthony this time. Good guy. Appreciate how mechanic looks beyond the problem and gives realistic advice on other things noticed. No pressure and no "pile on" bs.

RS
Randy S.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
Catégorie : Service
Randy said they're good.
Recommandé
Terry T. de Cambridge Auto Center a répondu le 05/02/2025 03:35 PM

We appreciate the straightforward review and are glad you found us good! Sometimes keeping it simple is the best way to go. If there's anything specific you loved about your experience, we'd love to hear it. Thank you for stopping by!


JC
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JODY C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2025
client vérifiéVérifié Client
10
Very professional
Had an issue with my GMC and they were spot on with the diagnosis. Also made another recommendation that I had already decided would be good to do but they weren’t pushy about it. Anthony was great!
Terry T. de Cambridge Auto Center a répondu le 05/02/2025 03:35 PM

We're glad to hear that we hit the nail on the head with your GMC diagnosis! It’s always rewarding to know that our recommendations align with your plans. As for Anthony, we’ll make sure he gets the gold star for being great at what he does. If your GMC needs anything else or just wants to chat about life on the road, you know where to find us. Safe travels out there!


JM
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JOHN M.
Converse, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Always awesome
Every visit is always a good visit, from the time you walk in the door until the time you picked up your vehicle, I always leave knowing that my vehicle was fixed properly.
Terry T. de Cambridge Auto Center a répondu le 05/02/2025 03:35 PM

We're glad to hear that every visit hits the mark! It's always great when you can walk out the door with a smile and a properly fixed vehicle, rather than scratching your head wondering what just happened. Your satisfaction is what drives us to keep the wheels turning smoothly around here. Looking forward to many more successful visits together!


SC
Scott C.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
Catégorie : Service
Scott said he has been going there for a while and they do excellent work.
Recommandé
Terry T. de Cambridge Auto Center a répondu le 05/02/2025 03:35 PM

We appreciate the loyalty and trust you’ve placed in us over the years. It’s always great to hear that our hard work is hitting the mark! If our team had a trophy case, we’d definitely start filling it up for you and others like you. Here’s to more excellent adventures with your vehicle!


GR
Greg R.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
Catégorie : Service
Greg said they do a good job and followed up well. He said they had good communication.
Recommandé
Terry T. de Cambridge Auto Center a répondu le 05/02/2025 03:36 PM

We appreciate your feedback and are happy to hear that you felt well informed throughout your visit. Good communication is key in keeping the gears of car care running smoothly. If there’s anything else we can do to keep your vehicle in top shape, just let us know. Here’s to many more smooth rides ahead!


JK
John K.
Texas
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/02/2025
client vérifiéVérifié Client
Catégorie : Service
John said he has done business with them for a long time, they always do good work.
Recommandé
Terry T. de Cambridge Auto Center a répondu le 05/02/2025 03:36 PM

We're glad to hear that our long-standing partnership has been a positive one! It's great to know you can always count on us for good work. If you ever have suggestions for how we can bump up that star rating to five, we’re all ears. Here’s to keeping your vehicle running smoothly!


CK
CARL K.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Courteous & Professional
I’ve trusted Cambridge with various services on my cars that I didn’t feel like doing or couldn’t do because of technical or mechanical difficulty. They’re friendly about scheduling an appointment OR even welcoming drop-ins with virtually the same turn-around results. They call to confirm appointment & call with updates and completions of service. Their workmanship & communication practices are unsurpassed.
Terry T. de Cambridge Auto Center a répondu le 05/02/2025 03:36 PM

We appreciate you taking the time to share your experience! It sounds like you've really taken advantage of our services—almost like having your own automotive superhero team at your disposal. We strive for friendly and efficient communication, making sure everyone’s on the same page. Your trust means the world to us! If we could, we’d send a trophy for the best customer, but for now, maybe just a virtual high five will do. Drive safely!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.