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Cambridge Auto Center

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(193 Avis)
73
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
73
Score NPS ®

Détails de l'entreprise

À propos

At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned. Our focus is to get your vehicle back to you in top condition in as little time as possible. At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned. Our focus is to get your vehicle back to you in top condition in as little time as possible.

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(830) 368-2700

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
6410 S I35 Schertz, TX 78132
Cambridge Auto Center's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(193 Avis)

JK
John K.
Texas
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/02/2025
client vérifiéVérifié Client
Catégorie : Service
John said he has done business with them for a long time, they always do good work.
Recommandé

CK
CARL K.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Courteous & Professional
I’ve trusted Cambridge with various services on my cars that I didn’t feel like doing or couldn’t do because of technical or mechanical difficulty. They’re friendly about scheduling an appointment OR even welcoming drop-ins with virtually the same turn-around results. They call to confirm appointment & call with updates and completions of service. Their workmanship & communication practices are unsurpassed.

KW
KEITH W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2025
client vérifiéVérifié Client
10
Maintenance
Didn't have an appointment but they got me in and did an excellent job
Terry T. de Cambridge Auto Center a répondu le 03/24/2025 02:22 PM

We're glad to hear that you had a positive experience with us! It seems like we hit the automotive jackpot by getting you in without an appointment. Our team always strives for excellence, so it's great to know we delivered on our promise. Your vehicle and time are important to us. We're here to keep you rolling!


MP
Mark P.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
Catégorie : Service
Mark said his experience was good and they did a good job on the repair.
Recommandé
Terry T. de Cambridge Auto Center a répondu le 03/24/2025 02:22 PM

We appreciate you sharing your positive experience with us. It's always great to hear that our hard work paid off and that the repair met your expectations. We aim to keep things running smoothly—like a well-oiled engine. If you have any car troubles in the future, we're ready to jump back into action!


RN
Robert N.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
Catégorie : Service
Robert said everything came out well.
Recommandé
Terry T. de Cambridge Auto Center a répondu le 03/24/2025 02:22 PM

We're glad to hear everything came out well! It looks like we didn't just put the pedal to the metal but also hit all the right notes in your service experience. If you have any more automotive adventures on the horizon, feel free to stop by. Your vehicle will be ready for the journey!


DW
Daryl W.
Texas
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/06/2025
client vérifiéVérifié Client
Catégorie : Service
Daryl said it took a little longer to get things put together than they originally thought. It went from a couple of weeks deal to a 6 week deal. He would recommend them if the person is not in a hurry. He suggested they need to work on their parts department, that seems to be the problem.
Recommandé
Terry T. de Cambridge Auto Center a répondu le 03/24/2025 02:22 PM

We appreciate you taking the time to share your experience. It looks like we might have taken the scenic route this time, rather than the express lane. We understand that a six-week wait can feel more like a marathon than a quick dash, and we appreciate your patience. Your feedback on our parts department is invaluable, and rest assured, we're working on it to speed things up. We're glad to hear you would recommend us, even if someone needs to pack a snack for the wait. Thanks for your insights!


JT
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/03/2025
client vérifiéVérifié Client
5
Payment Services
Was shocked to see the large 3.5% Payment Service Fee for utilizing a debit card, which is the most common method of payment these days.

DF
Darrel F.
Texas
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/03/2025
client vérifiéVérifié Client
Catégorie : Service
Darrel said he had to wait a bit when he got there, they didn't have it done when they said they would.
Recommandé

NS
Nita S.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
Catégorie : Service
Nita stated they took her in the same day and got her out on the same day. Everything went smooth.
Recommandé
Terry T. de Cambridge Auto Center a répondu le 02/24/2025 12:54 PM

We're always happy to roll out the red carpet for our customers! Getting you in and out on the same day is what we aim for—no one wants to add "waiting for car repairs" to their to-do list. We're glad everything went smoothly. If your vehicle ever needs another pit stop, we'll be here, ready to rev up the service!


LS
Larry S.
New Braunfels, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
Catégorie : Service
Larry stated that the business found out what the problem was fast and fixed it fast. He was happy with their services.
Recommandé

Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2025
client vérifiéVérifié Client
10
Long distance satisfied customer
Retired now but spent my career in an auto franchise new car dealership, service, parts and body shop. I heard about Cambridge so thought I’d try them out with my 2014 Range Rover Autobiograpy. I’ve never been disappointed with their honesty, integrity, professionalism and quality of work. I drive 1:30 one way to their business location in New Braunfels. Been using them for over three years now. Thankful to have such a dependable shop after being screwed over by the dealers in San Antonio and Austin both. These people run a legit shop! And pricing is very fair.

DZ
Dawn Z.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
Catégorie : Service
Dawn stated the business is great and always kept in contact with her.
Recommandé

NR
Nathaniel R.
Texas
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2025
client vérifiéVérifié Client
Catégorie : Service
Nathaniel said that they were very direct, informative, and took care of everything to make it easy for him.
Recommandé

TA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2025
client vérifiéVérifié Client
Catégorie : Service
Tom said they were Johnny on the spot, diagnosed, told him what it was. He said they were very kind and thorough.
Recommandé

GD
Greg D.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2024
client vérifiéVérifié Client
Catégorie : Service
Greg said they did what they said they were going to do and got things done quickly at a reasonable price.
Recommandé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.