business image

Jim Burke Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 303 Avis)
66

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5
69
Total des ReScores
4,8
Moyenne de ReScore
66
Score NPS ®

Détails de l'entreprise

À propos

Jim Burke Hyundai in Birmingham, AL. Our service center is staffed with trained and experienced technicians who provide quality Hyundai repair and maintenance. Jim Burke Hyundai in Birmingham, AL. Our service center is staffed with trained and experienced technicians who provide quality Hyundai repair and maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(205) 324-3371

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
1301 5th Ave N Birmingham, AL 35203
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 303 Avis)

RH
gravatar
Richard H.
Northport, AL
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/09/2023
0
Catégorie : Service
Go elsewhere. Poor service and vehicles don't get advertised mpg
The dealership is largely unresponsive. I bought my car early last August. Only one key was given to me at signing. The other was promised by year's end. I t never came. I tried calling my sales rep a few times but received no reply. I tried calling one of the managers and left a message. Again no reply. I tried calling again and finally got ahold of one of the managers who said that he'd check on it and get back to me. He never did. In addition, the whole complementary oil change perk is not to be taken seriously. Good luck being able to get an appointment. My guess is that the warranties probably are probably not going to be honored if I ever have to use them based on the post sale treatment of the customers. Finally, I bought a hybrid with the hopes of saving money on gas. The advertised mileage of 53/56 mpg for the 2023 Elantra Blue is nowhere near reality. The actual mileage is 10-12 mpg less that the advertised mileage.

So, where's my 2nd key fab Hyundai?
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.