Overall the purchasing experience was highly satisfactory.
Their were two other dealerships much closer but their attitudes turned me off. I’ve since learned they no longer exist.
When I first met my salesperson, Martene, I knew I was in caring hands. She answered our questions and when she doubted her ability to answer, she wrote it down, researched the issue or discussed it with another associate. Then she confidently provided an answer.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
Their were two other dealerships much closer but their attitudes turned me off. I’ve since learned they no longer exist.
When I first met my salesperson, Martene, I knew I was in caring hands. She answered our questions and when she doubted her ability to answer, she wrote it down, researched the issue or discussed it with another associate. Then she confidently provided an answer.