business image

Coastal Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(58 Avis)
87
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
87
Score NPS ®

Détails de l'entreprise

Contact
(757) 461-2200

Heures d'ouverture

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
6656 E Virginia Beach Blvd Norfolk, VA 23502
Coastal Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(58 Avis)

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2025
client vérifiéVérifié Client
10
Amazing service
I don’t take my car anywhere else. They are great!
The Team a. de Coastal Automotive a répondu le 06/03/2025 09:37 AM

We appreciate your loyalty and are glad to be your go-to spot for all things automotive! 🚗✨ It's fantastic to hear that you think we’re great. Our team works hard to keep things running smoothly, and your trust in us means the world. If only we could give your car a gold star for being so reliable, right? 🌟


KW
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
10
Excellent and fast service
Highly recommend
The Team a. de Coastal Automotive a répondu le 05/21/2025 09:38 AM

We appreciate your recommendation! 🌟 It's great to know that we're winning our customers over, one five-star review at a time. If our services were a movie, we'd aim for a blockbuster! 🎬 Thank you for being a part of the Coastal Automotive family!


MR
MICHELLE R.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Super service
Customer service was great and repairs were done in a timely fashion.
The Team a. de Coastal Automotive a répondu le 05/20/2025 09:37 AM

We’re delighted to hear that you experienced great customer service and that your repairs were completed promptly! ⏱️ At Coastal Automotive, we believe in keeping your car running smoothly and your spirits high. If our team wasn’t an award-winning service squad, we might just have to start charging them for their sunny dispositions! ☀️ Drive safe out there!


MM
MELISSA M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
Absolutely the BEST shop around!
I cannot say enough great things about this shop! They’ve worked on several of my vehicles over the years, as well as cars belonging to my family — including my children’s. Every single time, they’ve delivered top-notch service with honesty, professionalism, and incredible skill.

Whether it was a simple repair or a more complicated issue, they always took the time to explain everything clearly, offered fair pricing, and went above and beyond to get us back on the road safely and quickly.

It’s such a relief knowing I have a mechanic I can truly trust. I highly recommend this company to anyone looking for reliable, high-quality auto repair. They’ve earned a lifelong customer in me!
The Team a. de Coastal Automotive a répondu le 05/17/2025 09:40 AM

Wow, it sounds like we've officially earned our mechanic stripes! 🎉 We're so happy to hear that you've had such a positive experience with us over the years. Your trust means the world to us, and we’re glad we could help keep your vehicles—especially those belonging to your little ones—running smoothly. 🚗💨 We strive to provide clear explanations and fair pricing because we believe that car repair should be as painless as possible (like pulling off a Band-Aid, but with more tools). If you find yourself with any car conundrums in the future, rest assured we’ll be ready to tackle them together!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
Affordable
Great customer service and prices
The Team a. de Coastal Automotive a répondu le 05/17/2025 09:40 AM

We appreciate you taking a moment to share your experience! 🌟 We're delighted to hear that our customer service and prices hit the mark for you. It's our mission to keep those wheels turning without breaking the bank! If there’s anything else we can do to keep your ride smooth, just give us a shout! 🚗💨


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
Car repair
Good job as usual. Efficient and on time.
The Team a. de Coastal Automotive a répondu le 05/09/2025 09:39 AM

We're really glad to hear that we hit the mark for you! 🎯 It's always our goal to keep things running smoothly and on schedule—like a well-oiled machine (or maybe a speedy sports car!). If you ever need anything else, just give us a shout! 🚗✨


JF
Jerry F.
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
05/03/2025
client vérifiéVérifié Client
5
Finding out my car problems
When I picked my car up the air conditioner was only blowing out hot air. It was working fine before
The Team a. de Coastal Automotive a répondu le 05/05/2025 06:31 AM

We appreciate you taking the time to share your experience! The car came in due to a check engine light and transmission jerk and the only repair that was approved was the main vehicle battery. It sounds like your air conditioning decided to go on a surprise vacation while you were away—definitely not ideal for a car ride! 🥵 We're sorry for the inconvenience this has caused you. Please reach out to us so we can get things cooled down and sorted out for you. Your comfort is our top priority! 🚗💨


DG
gravatar
DWAYNE G.
Chesapeake, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
2015 RDX
They always get me right every single time.
The Team a. de Coastal Automotive a répondu le 04/23/2025 09:38 AM

Wow, it sounds like we're always hitting the bullseye for you! 🎯 We're glad to hear that our team is keeping your wheels turning just the way you like. Your loyalty means a lot to us—consider us your automotive sidekicks, always ready to save the day! 🚗💨 If there's anything specific you'd like to see or any new adventures your vehicle is ready for, just let us know!


DP
dale p.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2025
client vérifiéVérifié Client
10
Reasonable cost
Professional staff and very skilled mechanics. Repair technician was very knowledgeable and informative. Felt more like family versus going to a mechanic.
The Team a. de Coastal Automotive a répondu le 04/20/2025 09:38 AM

We're so glad to hear that you felt like part of the family during your visit! 🌟 Our team takes pride in being both professional and approachable, because who said car care can't feel a little cozy? 🚗💖 If you ever need another chat with our knowledgeable crew (or just want to share your latest car thoughts), you know where to find us!


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Great service
These folks get it done right. They always take care of my and my truck
The Team a. de Coastal Automotive a répondu le 04/09/2025 09:38 AM

We're beyond happy to hear that we could tick all the right boxes for you and your truck! 🚚 It’s always a joy to know our efforts are appreciated, and we definitely aim to keep things running smoothly. We promise to keep the wrench spinning and the engines purring! If your truck ever needs a little TLC or just a good chat about its day, you know where to find us! 😄


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
A Great Auto Repair Shop
Top notch repair work and Superb Customer Service!!!
The Team a. de Coastal Automotive a répondu le 04/02/2025 09:40 AM

We're excited to hear that you found our repair work top-notch and our customer service superb! 🚗✨ It's always our aim to keep things running smoothly and make your experience as delightful as a Sunday drive. Your satisfaction revs our engines, so thank you for taking the time to share!


ND
Nelson D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
Nelson
Great job as usual. Great service at a great price.
The Team a. de Coastal Automotive a répondu le 03/14/2025 09:39 AM

We're excited to hear that you had a fantastic experience! 🎉 At Coastal Automotive, we aim to keep our service as smooth as a freshly waxed car and our prices as pleasant as a seaside breeze. Thanks for trusting us with your automotive needs—your support keeps our engines running! 🚗💨


DC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/20/2025
client vérifiéVérifié Client
9
Repair
Give timely updates
The Team a. de Coastal Automotive a répondu le 02/21/2025 09:38 AM

We appreciate your feedback! 📢 Timely updates are like the appetizers of our service—they keep you satisfied while you wait for the main course! 🍽️ We're always striving to improve, so if there’s anything specific you think we could do better, we're all ears!


BM
Bruce M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2025
client vérifiéVérifié Client
10
New Transmission...
2011 Nissan Maxima, needed new transmission. I have gotten a great quote from Coastal Automotive. Transmission done, quick turnaround, car running fine no issues. Will recommend if you have any car issues. Thanks Coastal !!!
The Team a. de Coastal Automotive a répondu le 02/14/2025 09:40 AM

We're happy to hear that your 2011 Nissan Maxima is back on the road and running like a champ! 🚗💨 It sounds like we were able to turn around that transmission issue quicker than a raccoon at a picnic, and we appreciate your recommendations—it truly means a lot to us! If your car ever needs a little TLC or if you just want to chat about car trivia, you know where to find us! Enjoy your rides! 😊


Client vérifié
Virginia Beach, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
10
Fast and professional
Great service, very nice staff
The Team a. de Coastal Automotive a répondu le 02/13/2025 09:39 AM

We’re blushing! 😊 It’s wonderful to hear you enjoyed our service and found our staff so nice. We aim to keep our customer experience as smooth as a well-oiled engine. If you ever need anything else, feel free to stop by! 🚗✨


1-15 sur 58 résultats
Bons de services et publications
Thank you for the glowing review! 🌟 We're thrilled to hear that our repair work and customer service hit the mark! 🚗 Next time your car needs a check-up, we'll be ready to roll! #CoastalAutomotive #CustomerCare
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Thanks for the love! 💖 We're thrilled to provide great service without breaking the bank. Your satisfaction fuels our passion for keeping your ride in tip-top shape! 🚗💨 #CoastalAutomotive #ServiceWithASmile
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We always have your back—even if it means a late night! ⏰🚗 Thanks for trusting us with your ride. We're here to keep you on schedule, even if it means a little overtime! 😉 #CoastalAutomotive #AboveAndBeyond
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Big shoutout to our fantastic team for making car care look easy! 🚗💨 Quick service that leaves you tilting your head in admiration? Now that’s what we call a win! Thanks for trusting us with your ride! 🌟 #CoastalAutomotive #QuickService
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Thanks for the stellar review! ? We're thrilled to consistently hit the mark for you. Keeping your ride smooth is what we do best! ?? Come back anytime—your car deserves the royal treatment! #CoastalAutomotive #CustomerAppreciation
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We’re thrilled to hear you appreciated our communication! ? Keeping you in the loop is our way of saying, "We care for your car like it’s our own!" Thanks for the shout-out! ?? #CoastalAutomotive #CustomerCare
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Thanks for the high praise! We’re blushing more than a new paint job! ?? We're thrilled to have earned your trust over the years. Here’s to many more smooth rides together! #CoastalAutomotive #CustomerLove
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Thank you for the kind words! We're thrilled to be your go-to for car troubles. ?? Timely service and friendly faces are our specialties! We promise to keep your wheels turning smoothly. See you soon! #CoastalAutomotive #HappyCustomers
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Thanks for the awesome review! ?? We're thrilled you're happy with our punctual services. It's always a pleasure getting you back on the road—on time, every time! ? #CoastalAutomotive #HappyCustomers
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Efficient and timely work that rocks! ?? Thank you for spreading the word! ? We're thrilled to serve you and your loved ones. #CoastalAutomotive #HappyCustomers
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