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Direct Tire & Auto Service

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(296 Avis)
85
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
4,0
Moyenne de ReScore
85
Score NPS ®

Détails de l'entreprise

À propos

At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas. At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas.

Catégories
Entretien de la voiture, Réparation automobile, Vente et réparation de pneus
Contact
(617) 923-1800

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
126 Galen Street Watertown, MA 02472
Direct Tire & Auto Service's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(296 Avis)

PH
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PAULINE H.
Watertown, MA
2009 Honda HONDA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/03/2025
client vérifiéVérifié Client
8
Good service
Direct Tire was vey busy the day I brought my car in. They kept me well informed, what need to be check on, what the price would be and the timeframe for service.
Clark G., Controller de Direct Tire & Auto Service a répondu le 04/03/2025 09:05 AM

We're glad you felt informed despite our busy day; it's like a race with all hands on deck. Your understanding makes all the difference!


Client vérifié
Lexington, MA
2023 Tesla TESLA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
Repair of slow leak in tire
Always happy with the service at Direct Tire. Thanks to Susan for fitting me into the schedule.
Clark G., Controller de Direct Tire & Auto Service a répondu le 04/03/2025 06:05 AM

We're glad to hear you’re happy with our service! Kudos to our team for keeping things running smoothly, like a well-oiled machine.


JG
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JEFFREY G.
Manchester, MA
2021 Lexus LEXUS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
The folks at Direct Tire are super.
Everyone I have dealt with through the years at Direct have been unfailingly fast, efficient, courteous, personable, and full of good, honest advice. I just wish they still had their store on the North Shore!!
Clark G., Controller de Direct Tire & Auto Service a répondu le 04/02/2025 02:08 PM

We're happy to hear you've had such a positive experience with us! While we might not have a North Shore location, we promise to keep the great service rolling.


NR
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NEAL R.
Acton, MA
2018 Audi AUDI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
8
winter to summer. changeover
Have been coming to Direct Tire for years. Always a great experience. Wish the wait in the waiting room was better. It is looking seriously dated and in need of a renovation. It is important for companies to freshen the wait room from time to time for their customers. Actually, the whole reception area is looking pretty rough too.
Clark G., Controller de Direct Tire & Auto Service a répondu le 04/02/2025 12:25 PM

We're glad to hear you've enjoyed your experiences with us! Your feedback about the waiting area sounds like a call for a makeover—we'll definitely take that into consideration!  We've got plans for a Summer overhaul! Stay tuned!  Thanks.


HG
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HANS G.
Westwood, MA
2024 Mercedes-Benz MERCEDES-BENZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
Great service as always
winter tires of - summer tires on: it's Spring time again
Clark G., Controller de Direct Tire & Auto Service a répondu le 04/02/2025 09:39 AM

We're glad you’re ready to switch gears for spring! Just remember, summer tires love the warm weather but don't have much love for winter's chilly embrace.


CM
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CATHRINA M.
Cambridge, MA
2013 Honda HONDA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
New tires and tire maintenance-phenomenal
Staff was helpful, honest, and efficient- went in for a tire rotation and balance maintenance and they noticed my tires were comprised. They walked me through the next steps (no pressure was felt) and helped me choose new tires. Very grateful for their service and work!!
Clark G., Controller de Direct Tire & Auto Service a répondu le 03/31/2025 01:05 PM

We appreciate your feedback! It sounds like our team hit the tire jackpot by keeping you rolling safely and stress-free.  Thanks so much!


JB
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JOHN & REGINA B.
Needham, MA
2018 Toyota TOYOTA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Winter tire change over
I have been a customer since 1977. I think that says that I have always been more than satisfied with EVERYTHING!
Clark G., Controller de Direct Tire & Auto Service a répondu le 03/31/2025 01:05 PM

Wow, 1977—talk about loyalty! We're glad to keep your wheels turning and your satisfaction levels soaring.


SY
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SUSAN Y.
Watertown, MA
2007 Acura ACURA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Great experience
Taking my car to Direct Tire was a great experience. Rick explained everything to me. The mechanic was thorough and knowledgeable. The repairs took longer than expected but they stayed open until the job was done. Nice.
Clark G., Controller de Direct Tire & Auto Service a répondu le 03/28/2025 07:23 AM

We appreciate your understanding with the timing and are glad to hear Rick and the team made your experience enjoyable. A thorough fix is always worth the wait!


MG
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MARK G.
Wayland, MA
2020 Volkswagen VOLKSWAGEN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
great care, always
Been my tire place for 20 years - says it all!
Clark G., Controller de Direct Tire & Auto Service a répondu le 03/28/2025 07:24 AM

Two decades of tire loyalty speaks volumes! We appreciate your continued trust and look forward to keeping you rolling smoothly.


AM
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AUDREY M.
Chestnut Hill, MA
2015 Toyota TOYOTA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
10
Best Car Service Always
Direct Tire always delivers. Thank you Susan for your great customer service and your expertise!
Clark G., Controller de Direct Tire & Auto Service a répondu le 03/28/2025 07:25 AM

We're glad to hear that our team hit the mark! Reliable service and expertise—that's what we aim for, one tire at a time.


Client vérifié
Chestnut Hill, MA
2022 Tesla TESLA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
10
Always get great service
Took my car to have my snows changed over and the work was quick and well done.
Clark G., Controller de Direct Tire & Auto Service a répondu le 03/28/2025 07:26 AM

We're glad to hear the snow tires are off and your car is ready for the road! Keeping things quick and smooth is our secret recipe.


MC
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MATTHEW C.
Newton U F, MA
2013 Honda HONDA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2025
client vérifiéVérifié Client
10
General Maintenance
Fantastic service. Susan&Rick do a great job setting up service appointments, evaluating necessary maintenance/work and processing your bill. Been going here for several years- fair prices , trust the service. They stand behind their work.
Clark G., Controller de Direct Tire & Auto Service a répondu le 03/25/2025 05:23 AM

We appreciate your loyalty and are glad to hear that Susan and Rick are making your visits smooth and enjoyable. Trust is key, and we're happy to be on your side!


JS
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JOHN S.
Watertown, MA
2020 Jeep JEEP
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2025
client vérifiéVérifié Client
10
Always a pleasure
They are always thorough, Fast, and fair. Can't reccomend enough
Clark G., Controller de Direct Tire & Auto Service a répondu le 03/25/2025 05:24 AM

We appreciate your glowing review! It sounds like our team hit the sweet spot of speed and service—like a fast gourmet meal.


RK
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RICHARD K.
Waban, MA
2009 Toyota TOYOTA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2025
client vérifiéVérifié Client
10
Great
My tire change over was quick and easy
Clark G., Controller de Direct Tire & Auto Service a répondu le 03/25/2025 05:24 AM

We’re glad the tire change was a breeze! Quick and easy is our specialty—just like coffee and a donut on a Sunday morning.


Client vérifié
West Newton, MA
2019 Lexus LEXUS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
10
Great service. Appreciative!
AAA changed my flat tire. On the way home stopped at Direct Tire without appointment. They repaired my tire, reinstalled it and I was on my way. Trustworthy experience as I did not know whether tire could be repaired, but they evaluated it honestly.
Clark G., Controller de Direct Tire & Auto Service a répondu le 03/25/2025 05:24 AM

We're glad you had a trusty pit stop at Direct Tire! Getting back on the road with a smile and a safe tire is our specialty.


1-15 sur 296 résultats
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