business image

Auto Clinic

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(165 Avis)
69
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
69
Score NPS ®

Détails de l'entreprise

À propos

We’ve been serving our community since 1946, and over the years, our customers have come to know us for quite a few things. They know us as the shop to go to when no one else can repair their cars. They know us as the place that’ll fix them up as good as the dealership (but with flexible prices). They understand they’ll find in-house We’ve been serving our community since 1946, and over the years, our customers have come to know us for quite a few things. They know us as the shop to go to when no one else can repair their cars. They know us as the place that’ll fix them up as good as the dealership (but with flexible prices). They understand they’ll find in-house financing and a 1-year, 12,000-mile warranty on everything we do. They come to us to rent cars, and they call us whenever they need a tow. They might even know us for the retro decor we’ve kept from the early days of our shop. They’ve been coming to us for over 70 years because we’re more than just their local automotive experts. They come to us because we’re a tradition, and we’re one built on integrity. ...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(586) 776-7700

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
22130 Gratiot Ave Eastpointe, MI 48021-2227
Auto Clinic's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(165 Avis)

CW
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CHARLES W.
Eastpointe, MI
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/20/2024
client vérifiéVérifié Client
9
Good people.
Best shop on the Eastside, take all my cars here. Competitive prices honest mechanics.

DF
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Dylan F.
Roseville, MI
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
02/10/2024
0
Incompetent
I brought my car there three separate times in the span of 1 week because they would wrongly diagnose my vehicle. It’s still not acting correctly. I will not be coming back or recommending to anyone

AB
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Annamarie B.
Eastpointe, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/07/2024
client vérifiéVérifié Client
0
disappointed
After coming to the shop with both of our cars for several years and receiving excellent service. This time disappointed sums it up. We replaced both struts, control arms, and tie rod ends and was told we would get a complementary front end alignment. Upon checking the car I found neither nut on the control arms was touched and they were rusted in place. Nor did we get any copies of the before and after settings for the alignment specs. I inquired and was told it was done. It was not listed on the receipt so I guess the verbal statement will be denied. I guess it is time to move on to another facility. Do I expect any response to this review, not really.

Client vérifié
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2024
client vérifiéVérifié Client
10
Car wouldn't start
Very satisfied with the customer service Thank You

NG
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Nicole G.
Warren, MI
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/22/2023
client vérifiéVérifié Client
7
Good Oil Change, Wiper Blade Ignorance
I called two days prior to ask to bring in my car for an oil change and new wiper blades. Al said to just bring it in, no appointment needed. When I arrived, lots of employees I didn't recognize (I've been going here 5 years since I bought my Pontiac G6) and the guy behind the desk said it would be over an hour! I requested a rush if at all possible. In the waiting room a lady was on a loud, rude number of phone conversations, so I kept walking outside or to the office. Loud sign work outside too, lovely. When I presented my Gold Warranty coupon book, the guy who'd checked me in had never seen one and had to ask! Then it turns out they didn't have my wiper blades in stock, would have to special order them. I inquired, "If I had gotten an appointment and had them ordered when I called, would you have them now?" The mechanic goes, "Probably." Niiiiice. Anyway, they got a 4 because they got the oil change done in 45 minutes and honored the coupon i.e. no charge. Seemed to run smoother too.

NG
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Nicole G.
Warren, MI
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/11/2023
client vérifiéVérifié Client
8
Excellent Service Due to Tire Repair Error
Excellent response to fixing a repetitive tire leak that required my sister to bring her car back 3 times (under warrantee) due to a negligent employee (who has since been let go). Every business has one, happy they acted on it and removed the bad apple. THANK YOU!!!!

CW
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CHARLES W.
Eastpointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2023
client vérifiéVérifié Client
9
Engine tick.
Best on the Eastside. NEW MANAGEMENT.

IM
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Ilene M.
Eastpointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2023
client vérifiéVérifié Client
10
Great Service
My goto car repair place. Got a promo coupon & went in & had my oil changed. Fast courteous service, very spic & span waiting room. Highly recommended.

WS
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Wayne S.
Eastpointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2023
client vérifiéVérifié Client
10
Regular oil change and brake job Good Price
I arrived early with no appointment. Left my car, went to breakfast and my car was ready by lunch. Everything was ready and at a very reasonable price. Fast and curteous staff, made everything better.

FC
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Frances C.
Warren, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2023
client vérifiéVérifié Client
10
Customer Service
Jay and Gus are great.

Client vérifié
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2023
client vérifiéVérifié Client
10
Customer
The Service was Great, in and out. Thank You

DS
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Darren S.
Roseville, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2023
client vérifiéVérifié Client
10
Above and beyond.
Took my 2011 Jeep Cherokee Laredo in for a blown engine(do not buy from Moran), Dave was fantastic, he ordered an engine, when it came in he looked it over and returned it because the engine was not a good one, he ordered another one, same thing the engine was not up to snuff so he went out of his way to look for another supplier. Finally a good engine came in and it was installed. This proves to me that they care more about quality and their customers over profit. This is the only place I will ever take my vehicle to get serviced.

Client vérifié
Warren, MI
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/25/2023
client vérifiéVérifié Client
0
price increase
paid around $13 for an oil change a few months ago with an email coupon..somehow now a regular oil change is around $45 there?? what?? guess i wont be going back??‍♀️

PF
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Paulette F.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2023
client vérifiéVérifié Client
10
Customer
Great Service

SJ
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Sandra J.
Detroit, MI
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/07/2023
client vérifiéVérifié Client
9
Good honest work
I have been coming here off and on for years and I have never had a problem with the services they offer. Prices are good, timely service and good customer service. Trustworthy.
The reason I keep returning is because they do good work.
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