business image

Mack Alger Firestone

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(825 Avis)
97
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
97
Score NPS ®

Détails de l'entreprise

À propos

Mack Alger Firestone, we are proud to say it that we have been providing the Grosse Pointe, St. Clair Shores and the Eastside areas with unprecedented auto service since 1964! We provide complete auto repair and maintenance as well as carry a full line of quality tires. We will help you get back on the road quickly in your time of need. Mack Alger Firestone, we are proud to say it that we have been providing the Grosse Pointe, St. Clair Shores and the Eastside areas with unprecedented auto service since 1964! We provide complete auto repair and maintenance as well as carry a full line of quality tires. We will help you get back on the road quickly in your time of need.

Catégories
Réparation automobile, Vente et réparation de pneus, Atelier de réparation Firestone
Contact
(586) 771-7050

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
22025 Greater Mack Ave Saint Clair Shores, MI 48080-2306
Mack Alger Firestone's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(825 Avis)

Client vérifié
Harper Woods, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2025
client vérifiéVérifié Client
10
They stand behind their service and installations
Battery installed 6 months prior was deemed to be faulty. It was replaced free of charge quickly, efficiently, professionally.

CA
gravatar
COLLEEN A.
St. Clair Shores, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2025
client vérifiéVérifié Client
10
Awesome Service
The service is professional and in a timely manner. The guys are friendly and I am thankful to have been referred to trustworthy service by Raleigh.

DD
gravatar
DAVID D.
Grosse Pointe Farms, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2025
client vérifiéVérifié Client
9
Tire replacement
Great service

CP
gravatar
CHARLES P.
St. Clair Shores, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2025
client vérifiéVérifié Client
10
Best In The Area
Mack Alger Firestone is always professional, thorough and reasonably priced. I've never had to wait more than a day or two even on larger repairs. This is the only place we trust with our vehicles and for good reason. Pay for quality work, get quality results.

BN
gravatar
BARRY N.
St. Clair Shores, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2025
client vérifiéVérifié Client
10
Tire repair
As usual great service. Had a slow leak in my tire and it was repaired and I was on the road in about an hour.

JM
gravatar
JOE M.
Grosse Pointe Farms, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2024
client vérifiéVérifié Client
10
Runs like new
My Escape had a bad vibration in drive and squealed terrible in reverse. Problems fixed and running like new.

Client vérifié
Grosse Pointe, MI
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/18/2024
client vérifiéVérifié Client
9
fixed the tire quickly
they figured out what the problem with the tire was and repaired it.

DR
gravatar
DAVID R.
Grosse Pointe Farms, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2024
client vérifiéVérifié Client
10
Always prompt
We are always happy with the responsiveness of the staff.

DN
gravatar
DAWN N.
St. Clair Shores, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2024
client vérifiéVérifié Client
10
great service thank you??
Towed my car on Saturday had my car fixed and done Monday afternoon! Very friendly and helpful! Very efficient! Thank you so much ?

MO
gravatar
MARK O.
Grosse Pointe Farms, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2024
client vérifiéVérifié Client
10
Trustworthy
I am a repeat customer. On at least three occasion I have been told I really didn't need the service I asked for (new brakes, etc.) So when they say I do need something, I believe them.

DP
gravatar
DEMETRIOS P.
St. Clair Shores, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2024
client vérifiéVérifié Client
10
Vehicle misfiring
Steve has been helping my family for years and they always treat me like family. My daughter was in for Thanksgiving when her car broke down. The Firestone team went above and beyond to get her vehicle back, correctly fixed, in time for her to drive back to Grand Rapids. Steve and Bill went the extra mile to insure my daughter was safe to drive cross state in the winter.

MJ
gravatar
MARY JO J.
Grosse Pointe Farms, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2024
client vérifiéVérifié Client
10
Great Service Always
This is a business that really means it when they say they value their customers! Wonderful service, fair prices and honesty! Thanks!

Client vérifié
Grosse Pointe Farms, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2024
client vérifiéVérifié Client
10
Steve and Bill fix our cars as if they were theirs. They are both very knowledgeable. They do not fix your car so it works for a while and they you'll need more service. They fix it well!!!!!
Steve & Bill have never disappointed us. Always excellent service and repair. Dr Joe and I have recommended Firestone on Mack to many & all have been very satisfied.

KE
gravatar
KERRY E.
Grosse Pointe Farms, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2024
client vérifiéVérifié Client
10
Best Auto Service
Mack Alger Firestone has what other small businesses need--Great customer service. Beyond that they are fairly priced and provide excellent auto repair and maintenance services.

GL
gravatar
GARY L.
Grosse Pointe Farms, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2024
client vérifiéVérifié Client
10
Got me in and out for what I needed!
This is the only place to go for a fair analysis, a fair price, everyone friendly, and most importantly total confidence in their service which is rare these days!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.