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Michigan Auto Care Center

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(106 Avis)
91
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
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-
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

Michigan Auto Care Center’s mission is to make sure all vehicle owners know the importance of automotive maintenance. The reliability of your vehicle is important. To us, preventative maintenance ensures reliability, and that’s why we offer the best preventative maintenance services using only BG Products. You can trust that when you buy Michigan Auto Care Center’s mission is to make sure all vehicle owners know the importance of automotive maintenance. The reliability of your vehicle is important. To us, preventative maintenance ensures reliability, and that’s why we offer the best preventative maintenance services using only BG Products. You can trust that when you buy BG Products for your automobile, you’re purchasing more than routine maintenance. You’re investing in peace of mind for long-term performance and reliability. ...more

Catégories
Entretien de la voiture, Réparation automobile, Réparation de pneus
Contact
(586) 777-4190

Heures d'ouverture

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
27371 Gratiot Ave. Roseville, MI 48066
Michigan Auto Care Center 's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(106 Avis)

KJ
kristina J.
Clinton Township, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2025
client vérifiéVérifié Client
10
Amazing!
I had the pleasure of working with Jim. He went OVER AND ABOVE for us. We are so very grateful for the amazing customer service and a job well done on our Audi. It’s so nice to know there are still kind trustworthy people out there.
The Team de Michigan Auto Care Center a répondu le 02/13/2025 06:39 PM

What a heart-warming review on such a cold and snowy February day; it’s just like chicken soup for the soul!  Thank you for taking the time to share your positive feedback about Jim and Michigan Auto Care Center. We love nothing more than to hear that we are making a difference in the lives of our customers on more than just a “repair your vehicle” level, because for us, it’s so much more than that. Trust, kindness, and personal attention are just as important criteria for a successful MACC experience as is a successfully completed repair.  Thank you for your support!  Stay warm out there :) 


JB
JORDON b.
Detroit, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
Fast, professional, courteous
These folk are the kindest and non-judgmental around! I made a huge mistake and it cost me my engine. They helped me so quickly and efficiently. Incredible pricing. Felt like family.
The Team de Michigan Auto Care Center a répondu le 02/06/2025 02:10 PM

Thank you, Jordan, for your very kind feedback.  As a family-owned, small business that spans over two generations, our success has been largely due to our high regard for personal, honest, and fair treatment of our customers.  We consider it a privilege every time someone chooses us for their vehicle repairs.  We enjoy every opportunity we are given to get to know our customers, ensuring they feel comfortable with trusting us with all of their mechanical needs, no matter how big or how small they may be.  We look forward to our next family reunion with you, but until then, safe travels!  :)     


BG
Brad G.
Utica, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2025
client vérifiéVérifié Client
10
Transmission Leak
I brought my Porsche in with a transmission leak. It was diagnosed that it was not a leak and it was due to a simple maintenance issue. I appreciate their honesty and expertise. I believe other shops may have performed work that wasn’t necessary.
The Team de Michigan Auto Care Center a répondu le 01/28/2025 03:24 PM

We are so pleased you were satisfied with your service at MACC.  We pride ourselves on earning the trust of our customers with honest assessments and advice. Transparency is key when it comes to building a strong relationship with our customers, so we are happy to see that our tried and true philosophy continues to connect with our customers. Remember, we are always here to help by sharing our knowledge and expertise with you anytime.  Thank you for your support and positive feedback :)


Client vérifié
Grosse Pointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2025
client vérifiéVérifié Client
10
Awesome
Awesome
The Team de Michigan Auto Care Center a répondu le 01/22/2025 07:18 PM

As are you for supporting us with your trust and business!  Thank you for your positive review.  We really appreciate you taking the time to share your feedback :)


DM
DOCTOR M.
Warren, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2025
client vérifiéVérifié Client
10
Company vehicle
The team always ensure our vehicles are safe for our drivers and the community. Their prompt and cost effective manner leave their customers highly satisfied.
Thank you!
The Team de Michigan Auto Care Center a répondu le 01/21/2025 05:45 PM

Thank you for your vote of confidence in us to entrust us with the safety of your company’s vehicles and drivers. We are all about safety, of course, but we are also all about supporting local communities in any way we can.  Our auto shop has been a pillar of our community for over 50 years.  We are proud to have served not only the residents and businesses of Roseville, but also the residents and businesses of our neighboring communities located in all of Southeast Michigan, for over 5 decades. We take pride in our work, aiming for 100% customer satisfaction every time, with timely service at a fair price.  We are happy to hear we nailed it once again!


GS
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Greg S.
Utica, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2025
client vérifiéVérifié Client
10
Always fair and fix the problem
I have been coming to V & W for several years now with multiple vehicles. They are knowledgeable and have fair prices. Nino, Jim and Victoria will take care of you and your car. They have repaired our BMW, Land Rover and Toyota. Thanks Gang!
The Team de Michigan Auto Care Center a répondu le 01/21/2025 06:00 PM

It has been an honor to have you as part of the Michigan Auto Care Center family for so many years, Greg.  We are privileged to have a customer like you who has supported us with your loyalty for so long.  We appreciate and value your business and look forward to continuing to be your personal one-stop auto servicing shop for many more years to come. Thank you for your trust and kind words!


GK
GERALD K.
Saint Clair Shores, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2025
client vérifiéVérifié Client
10
Provides technical services not readily found.
They are able to connect to my older Land Rover and access the vehicle specific technology.
In my case - I needed programming for the lock remotes.
The service was completed in a timely fashion and the staff was professional, knowledgeable and personable.

This was my forth or so transaction here in the past decade.
Each visit was successfully executed.

It is a great value to have a facility such as this, especially when an older foreign vehicle needs attention.
The Team de Michigan Auto Care Center a répondu le 01/21/2025 06:15 PM

Our knowledge comes from 50 years of experience in import vehicle repair, spanning the course of two generations.  Rest assured though, we work on all makes and models in case you ever go domestic. We pride ourselves on quality work and unbeatable service that we stand behind and strive for with every opportunity we are given.  Thank you for entrusting us with your vehicle maintenance and repair needs over the last decade, Gerald.  We will continue to hold ourselves to the high standard we have set for over half a century; we hope you will continue to choose to reap the benefits!  Thank you for your support and kind feedback :)


AD
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Alex D.
Grosse Pointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2025
client vérifiéVérifié Client
10
Excellent response time service and customer support
Excellent all around thank you
The Team de Michigan Auto Care Center a répondu le 01/20/2025 12:02 PM

We are glad to hear that the MACC Family is treating you well and that you are satisfied with the service being provided to you.  It is our goal to make sure every experience with us is a positive one.  We look forward to continuing to make you happy with all your future maintenance and repair needs and thank you for your positive feedback!


AB
Alex B.
Harper Woods, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2025
client vérifiéVérifié Client
10
Recent Visit - Jan 10th
Jim and Nino are top notch people. They are transparent and fair with every visit I’ve ever had with them. I was able to drop my car off at night and leave my keys in the key shoot they have available for customers so my vehicle was 1st in line. They were also able to service my car the same day to have my car ready before the snow storm that occurred that night. You always feel like your family going to their shop.
The Team de Michigan Auto Care Center a répondu le 01/14/2025 03:48 PM

As a small, family-owned business, providing personalized and honest care is all we know.  We value the support of our customers, and that's why we try to make every experience at MACC as positive, stress-free, and fair as we can.  We also understand what a challenge it is to juggle your life without a vehicle (especially with the added stress of living in Michigan and the looming threat of bad weather.)  As a result, we try to accommodate all of our customers to ensure they experience as little disruption to their daily routine as possible, starting with the convenience of our after-hours drop box for your keys.  We are honored that you have chosen to trust us with your vehicle's maintenance and repair needs, and it is our goal to uphold the level of service and affordability you experienced today with every future visit. Thank you for your positive feedback, Alex, and welcome to the MACC Family!


SH
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SUSANNA H.
Grosse Pointe, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2025
client vérifiéVérifié Client
10
Great experience
Everything was explained to me I thought the price of my service was very fair .I will be back and I will recommend this place .
The Team de Michigan Auto Care Center a répondu le 01/06/2025 02:47 PM

The MACC Team is always here to help and give you the best information, advice, and service possible.  We appreciate your positive feedback and thank you for your support!  We look forward to handling all of your maintenance and repair needs in the future, as well as all of those you send our way!  Happy New Year :)


Client vérifié
Harrison Township, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2024
client vérifiéVérifié Client
10
Fair pricing and quick repair.
No matter the issue they always get me back on the road quickly.
The Team de Michigan Auto Care Center a répondu le 12/26/2024 12:35 PM

Speed and accuracy!  Time is of the essence when it comes to car repairs.  We understand what a huge inconvenience it is to be without transportation.  It is our goal to minimize the disruption in your life that comes when your vehicle malfunctions, while also maximizing the best solution available at the best price.  We are glad we were able to get you up and running again so quickly so you can get back to spreading that holiday cheer!  Merry Christmas and Happy New Year :)


Client vérifié
Clinton Township, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2024
client vérifiéVérifié Client
10
Timely, competitively priced repair completed with excellent knowledge, advice, and personal customer service.
I had a really positive experience at Michigan Auto Care Center. I was very happy with how thorough and patient Jim was with me explaining what the problem was and what his recommendations were. I appreciated how much time he took with me going over my options. Very kind and honest people. Highly recommend!
The Team de Michigan Auto Care Center a répondu le 12/26/2024 12:09 PM

Thank you for your high recommendation and praise!  Car repairs are always a little scary and unsettling.  We try to help ease some of that stress and uncertainty by answering any questions or concerns our customers may have (no matter how long it takes) by sharing with them our 50+ years of knowledge and expertise in the car repair arena.  We appreciate your support and are always here to help walk you through any future mechanical issues.  Merry Christmas and Happy New Year!


KP
kayla p.
Roseville, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2024
client vérifiéVérifié Client
10
10 stars if I could
Amazing customer service. Honest guys. Took great care of me! Highly recommend
The Team de Michigan Auto Care Center a répondu le 12/05/2024 03:57 PM

Thank you, Kayla, for your kind review and high recommendation!  We really appreciated the opportunity to serve you and look forward to assisting you with all of your vehicle's maintenance and repair needs in the future.  Wishing you a safe, healthy, and happy holiday season from MACC :)


MS
matt s.
Washington, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2024
10
Fix communication error and fast lights for sensors on my 2020 Nissan Altima
Had this car at a shop in Shelby twp van dyke south of 21 for 7 weeks.. They could not figure it out/ fix it. I dropped the car off at Michigan from another shops referral and 2 days later completely fixed .
The Team de Michigan Auto Care Center a répondu le 11/30/2024 10:12 AM

Nothing brings us more validation than hearing feedback like this!  It is our goal to address our customers' concerns with successful solutions in the most time efficient and cost effective manner possible.  Thank you for sharing your experience.  We hope to continue assisting you with any other issues that may arise in the future with the same positive result and level of customer satisfaction.  We appreciate your support and value your business very much!  Happy Holiday Season :)


CM
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Cindy M.
Clinton Township, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2024
client vérifiéVérifié Client
10
great customer service!
friendly customer service they always do a great job! would highly recommend them to friends and family.
The Team de Michigan Auto Care Center a répondu le 11/21/2024 12:41 PM

Thank you for supporting Michigan Auto Care Center throughout the years. The highest compliment we can receive is a referral to your family and friends.  We will work hard to continue to provide you, and anyone else you generously send our way, the absolute best service, advice, and pricing in order to honor our reputation, as well as yours.  We will not disappoint!  We appreciate your kind feedback and high recommendation, thank you again! :) 

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