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Universal Auto House

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(641 Avis)
93
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
93
Score NPS ®

Détails de l'entreprise

À propos

UNIVERSAL AUTO HOUSE IS OWNED AND OPERATED BY MO . HIGHLY TRAINED,

SKILLED, AND THE MOST TRUSTED AUTOMOTIVE TECHNICIAN IN THE REPAIR INDUSTRY, WITH A

EXPERIENCE OF 35 PLUS YEARS! BECAUSE IAM THE OWNER AND TECHNICIAN , YOU CAN BE

ASSURED YOU ARE GETTING THE BEST OF WHAT MY BUSINESS HAS TO OFFER. MY CLIENTS ARE

THE MOST VALUED UNIVERSAL AUTO HOUSE IS OWNED AND OPERATED BY MO . HIGHLY TRAINED,

SKILLED, AND THE MOST TRUSTED AUTOMOTIVE TECHNICIAN IN THE REPAIR INDUSTRY, WITH A

EXPERIENCE OF 35 PLUS YEARS! BECAUSE IAM THE OWNER AND TECHNICIAN , YOU CAN BE

ASSURED YOU ARE GETTING THE BEST OF WHAT MY BUSINESS HAS TO OFFER. MY CLIENTS ARE

THE MOST VALUED ASSET TO MY BUSINESS. THEREFORE, YOUR COMPLETE SATISFACTION IS MY

TOP PRIORITY.

UNIVERSAL AUTO HOUSE HAS A BROAD RANGE OF KNOWLEDGE IN THE AUTOMOTIVE FIELD.

IAM ASE MASTER CERTIFIED, MACS CERTIFIED, STATE CERTIFIED, AND HAVE NEARLY 45 OTHER

CERTIFICATIONS THAT ARE SYSTEM SPECIFIC TO TODAY'S VEHICLES. IAM EQUIPPED WITH DEALER LEVEL

TOOLING, THE MOST ADVANCED AND UP TO DATE AFTERMARKET TOOLING,

THIS ALLOWS ME TO OBSERVE "HEARTBEAT" OF ANY ELECTRICAL SYSTEM, COMPLEX AND ABUNDANT ON TODAYS VEHICLES. ...more

Catégories
Atelier de réparation, Réparation de collision, Entretien de la voiture
Contact
(586) 756-4400
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
8281 E 10 Mile Center Line, MI 48015
Obtenir des directions
Universal Auto House's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(641 Avis)
Écrire un avis
Avis récents
GH
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GAIL H.
Warren, MI
GMC Terrain
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
10
Great service
Very pleased with the service. The problem with my car was explained to me and the repair was done in a day. I appreciated the quick and efficient service.
Universal Automotive S. de Universal Auto House a répondu le 03/28/2025 11:17 AM

Gail,
It was our pleasure to be able to give you our best service possible. We appreciate the oppertunity to gain your business and look forward to being here for you the next time you need us.
Thank you again for you buisness 

BF
BEN F.
Warren, MI
Jeep Patriot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
10
Great pre purchase inspection.
Mechanic was very helpful and did a comprehensive PPI for me. Recommended.
Universal Automotive S. de Universal Auto House a répondu le 03/28/2025 11:19 AM

Ben,
I am glad you took advantage of getting a PPI done before buying your next vehicle, that way you can make the best decision you can so your next vehicle purchase is the right purchase for yourself.
Thank you for taking the time to leave us a review and giving us a shot

Client vérifié
Warren, MI
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
10
Good service every time!
Regular maintenance as usual, good service and in timely fashion. Highly recommend!
Universal Automotive S. de Universal Auto House a répondu le 03/28/2025 11:32 AM

Thank you for taking the time to leave us a great review with a 5 star rating.
We appreciate the buisness and look forward to being here when you need us

EK
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Ed K.
Saint Clair Shores, MI
Ford Expedition
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2025
client vérifiéVérifié Client
9
Excellent job
Great job excellent
Universal Automotive S. de Universal Auto House a répondu le 03/28/2025 11:21 AM

Ed
it is always our pleasure to be able to service all of your vehicles. Years of continued loyalty from customers like yourself is what keeps us going.
Thank you again for the buisness

DK
DENNIS K.
Warren, MI
Ram 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2025
client vérifiéVérifié Client
10
A+
I brought two vehicles here for repairs at the same time. It was my first time going here, and I chose this place based on proximity to my home and online reviews. Being a car guy myself, it was important to understand the work being done. Rod at Universal did a fantastic job in all aspects of the repairs. I was given fair and accurate estimates, realistic timelines of when the work might be completed, and the communication was excellent.

Out of curiosity, I called a couple other local repair shops after my work was completed to compare pricing, and they were all in the same ballpark. Worth noting is that Universal did not replace parts on my vehicle that did not need replacing, resulting in a final bill that was a little less than the original estimate. To me, that is definitely fair and honest.

This repair shop is honest and reliable, with comparable prices. I will not hesitate to bring my vehicles back for future service and also refer friends and family to this business.
Universal Automotive S. de Universal Auto House a répondu le 03/28/2025 11:14 AM

Dennis, 
Thank you again for the business. Also thank you for taking the time to leave such a detailed description of your experience at UAH. We try our absolute best when it comes to customer service and saving our customers time and money whenever possible while still keeping the quality of work at our high standards. Reading reviews like yours insures us that we are providing the best service we can!
Thank you again and we look forward to taking care of any needs you may have. 

RW
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ROY W.
Warren, MI
Mazda MX-5 Miata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Great place to take your car
These guys are fabulous. Honest and know what they’re doing. No place better.
Universal Automotive S. de Universal Auto House a répondu le 03/28/2025 11:31 AM

Roy
Thank you for the kind words. We appreciate you continued buisness and its always a pleasure when you stop by

Client vérifié
Warren, MI
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2025
client vérifiéVérifié Client
10
Oil change on my CRV
Universal Auto, the men who are there are always so helpful, do a great job, friendly. They have taking care of my and my families cars for several years. Trust going there.
Universal Automotive S. de Universal Auto House a répondu le 03/28/2025 11:22 AM

Thank you for taking the time to leave us a 5 star review! We appreciate your buisness

DE
DANETTE E.
Center Line, MI
BMW X2
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
Installation of driver side mirror
The mechanic, I don't remember his name, was polite, pleasant, friendly and professional and can I add a good listener. I appreciate his work on my car!😊
Universal Automotive S. de Universal Auto House a répondu le 02/25/2025 05:55 AM

Danette
Thank you for taking the time to leave such a great review. Glad you gave us a try and we showed you what our service is all about. Thank you again for your business. 

GE
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GLASTON E.
Warren, MI
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
Exceptional service
Always professional and courteous.
PW
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Patricia W.
Center Line, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2024
10
GREAT SERVICE from Universal Auto House
Mo and Rod are the best. Great, friendly service. They are honest and check the car thoroughly. I take my care there all the time time. They don't take advantage of you like the dealership does. Thank you to Mo and Rod for great service once again!!!!!!!!!!!!!!!!! I have recommended Universal Auto House to several friends and family members.
PW
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PATRICIA W.
Center Line, MI
Chevrolet Equinox
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2024
client vérifiéVérifié Client
10
Great service at Universal Auto House
Mo and Rod are wonderful. They are honest, reasonable prices and make sure you know what they find wrong with your vehicle. Great and friendly service and I keep taking my vehicle back when needed and recommend them to friends and family. Thank Mo and Rod!!!!!!
RW
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ROY W.
Warren, MI
Nissan Versa
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2024
client vérifiéVérifié Client
10
Perfect and gracious
I know I have exulted the praises of these guys in the work they do. This time they went above and beyond. They are honest and know what they are doing. I would recommend them above anyone else. All cars, they know what they are doing. I’m repeating myself. Take your auto to them. Their GREAT !!!!!
RM
ROBERT M.
Center Line, MI
Chrysler 200
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2024
client vérifiéVérifié Client
10
Front brakes
Made appointment. Service was prompt… in fact vehicle was ready sooner than expected. Everything is good.
LT
LULA (LUDIE) T.
Hazel Park, MI
Jeep Patriot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2024
client vérifiéVérifié Client
10
Steering hose replacement
Universal Auto does
thorough and great repair
service on cars.
I needed to have a steering
wheel hose replacement
and coolant flush on my
2010 vehicle. Steering
fluid leaking badly. Because of where the hose
was situated , a diagnostic
test was performed and
the owner tackled the
job. Now the car steers
Great and no leaking.
This car is 14 years old
and Universal Auto has
done all repair work on
my jeep and it runs great
for it's age. I highly
recommend Universal
Auto for car repair.
The prices are always
reasonable and the work
is done right the first time.
It is a BBB accredited
Shop as well as State
certified.
LM
LISA M.
Warren, MI
Jeep Liberty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2024
client vérifiéVérifié Client
10
Great service!
Rod and the other mechanic that took care of our vehicles were very knowledgeable, professional, and pleasant to interact with. Prices are very reasonable. I feel this shop and their mechanics are very trustworthy, and will be going back as needed.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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