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SureCritic / Concessionnaire Hyundai / Lee Johnson Hyundai of Everett / Travis Wilson
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Travis Wilson

Service Advisor
Lee Johnson Hyundai of Everett
Travis is a well-known Service Advisor, having been with us since 2017! He has built many great relationships over the years and will treat every customer like you're part of the family. Make sure to ask Travis about his days driving a 1982 Dodge Aries!
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(702 reviews)
83

Critiques de Travis Wilson

Client vérifié
Marysville, WA
2022 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2025
client vérifiéVérifié Client
10
Catégorie : Service
Plan ahead, for good work.
They are a busy shop so get a spot early.
RANDY J., General Manager de Lee Johnson Hyundai of Everett a répondu le 02/03/2025 11:27 AM

Thanks for the amazing 5 star review!! We appreciate your business and understanding as we work to keep everyone rolling along safely.

Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
MR
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MARA R.
Monroe, WA
2023 Hyundai Tucson
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/29/2023
client vérifiéVérifié Client
2
Catégorie : Service
Car died 2 weeks after service
After waiting months for an appointment, finally got my oil change and routine maintenance. Car died 2 weeks later on a road trip. Not impressed with the famous hyundai reliability.
RANDY J., General Manager de Lee Johnson Hyundai of Everett a répondu le 01/15/2024 04:24 PM

Hi Mara, Please reach out to our service manager Robert Nelson so that we can work to rectify your Tucson's issues.

Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
JN
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JESSICA N.
Lake Stevens, WA
2021 PALISADE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2023
client vérifiéVérifié Client
10
Catégorie : Service
Lee Johnson goes above and beyond everytime!
BIG thanks to all the folks at Hyundai of Everett. We appreciate the truly exceptional service!
RANDY J., General Manager de Lee Johnson Hyundai of Everett a répondu le 08/25/2023 10:25 AM

Thank you for your kind words and continued loyalty Jessica!!  As always, we will continue to strive to provide the same exceptional service to all of our customers!!

Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
TL
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TYMOFII L.
Everett, WA
2023 TUCSON
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2023
client vérifiéVérifié Client
10
Catégorie : Service
Excellent service
Everything was perfect!
RANDY J., General Manager de Lee Johnson Hyundai of Everett a répondu le 08/11/2023 10:01 AM

Thank you for the 5 star review and kind words as we are navigating our construction and remodel of our facility!!

Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
HR
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HAYDON R.
Bothell, WA
2022 SANTA FE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/03/2023
client vérifiéVérifié Client
10
Catégorie : Service
Great customer service
Every time I bring my vehicle in for service I am given nothing but exceptional service. The service advisors always keep me up to speed with my progress of my vehicle being service. If your looking for a great service for your vehicle I recommend Lee Johnson for all of your service needs.
RANDY J., General Manager de Lee Johnson Hyundai of Everett a répondu le 08/11/2023 10:25 AM

Thank you for your 5 star review and kind words Haydon!!  We appreciate your support and continued loyalty as we work hard to navigate our remodel construction project!!

Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
JN
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JESSICA N.
Lake Stevens, WA
2021 PALISADE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2023
client vérifiéVérifié Client
10
Catégorie : Service
Excellent Service Always!
We value and appreciate the team at Hyundai of Everett. We've been customers for years, and they always go above and beyond. Excellent service and communication throughout the entire service process. I would definitely recommend Hyundai of Everett to friends and family, and look forward to being customers for years to come!
RANDY J., General Manager de Lee Johnson Hyundai of Everett a répondu le 07/27/2023 05:25 PM

Thank you for your 5 star review and continued loyalty Jessica!!

Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
AR
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AMIT R.
Lake Stevens, WA
2015 SONATA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2023
client vérifiéVérifié Client
10
Catégorie : Service
Good customer service
Friendly staff. Waiting area had decent amenities
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/07/2023 07:02 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to seeing you again!
 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
LP
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LAURA P.
Arlington, WA
2018 SANTA FE SPORT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2023
client vérifiéVérifié Client
10
Catégorie : Service
amazing customer service
unfortunately I purchased my Hyundai at Kia of Everett. Not only did Kia sell me my car but they make it difficult to get service and give me the run around every time. I wish I would have purchased my car from Hyundai . but being new to Washington went there because my manager recommended it. BAD CHOICE. Travis at the service department at Hyundai has been helping me with my services and care of my car. he has been remarkable with helping me.
So note to self do not go to Kia of Everett EVER. Hyundai is defiantly the place to go when it comes to caring for there customers.
Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
MD
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MARTIN D.
Seattle, WA
2021 SANTA FE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2023
client vérifiéVérifié Client
10
Catégorie : Service
Recall service
Great service, highly recommended
Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
DL
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DAVID L.
Everett, WA
2022 PALISADE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2023
client vérifiéVérifié Client
9
Catégorie : Service
Great customer service
Had a great customer service experience with Travis. Responsive, clear, and friendly which is what everyone needs when you’re juggling work with service appointments.
Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
JA
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JAHNIS A.
Sedro Woolley, WA
2012 SONATA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2023
client vérifiéVérifié Client
10
Catégorie : Service
Auto service you can rely on
This service department provides exceptional vehicle service. The service advisors are knowledgeable, courteous and attentive to the customer's needs. The work is done right the first time with a proper explanation of what was done by the service advisor and the charges incurred. The advisor will also offer information and appropriate suggestions if any other work should be done later as revealed in the vehicle inspection.
Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
CN
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CHRISTOPHER N.
Bellingham, WA
2022 VENUE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2023
client vérifiéVérifié Client
9
Catégorie : Service
Helpful and quick
Everyone was friendly and helpful and knowledgeable. Service was quick and easy
Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
GH
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GREGORY H.
Chelan, WA
2022 SANTA FE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2022
client vérifiéVérifié Client
10
Catégorie : Service
Service Team saves the Day!!!!
I pulled my car into the service Dept in a complete panic as my front collision sensor was indicating a collision unavoidable & slamming on the brakes(on the freeway!) Our Service Tech, Travis, is the Best!! He calmed me down and pointed out immediately that someone had collided with the front of our car-breaking the lower bumper so his thought was the sensor was also knocked out of place. He worked a miracle and squeezed my car (I was on this side of the mountains with the only car with us) into the days schedule and had me back on the road in a couple hours. I do need to find a body shop on my own but the car no longer slams on the breaks unwarranted. Thank you Travis and our Salesman, Jeff P, for saving the day!!!
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/29/2022 01:54 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
JM
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JEFFREY M.
Everett, WA
2016 ELANTRA GT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2022
client vérifiéVérifié Client
8
Catégorie : Service
Yearly maintenance
Excellent service and professionalism
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/07/2022 08:07 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
Client vérifié
Bothell, WA
2020 PALISADE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2022
client vérifiéVérifié Client
10
Catégorie : Service
Quick efficient service!
I am very impressed with the service department at Lee Johnson Hyundai of Everett. They are always extremely friendly and professional. My car is serviced quickly in the time they promised. It is a pleasure to work with them.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/07/2022 08:07 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
KG
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KATHLEEN G.
Lake Stevens, WA
2020 KONA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/05/2022
client vérifiéVérifié Client
10
Catégorie : Service
Quick and easy, fast and attentive service.
Another “no wait” service experience. A routine oil change and tire rotation done quickly and a full report on the car given at check out.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/08/2022 07:57 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
DA
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DIANE A.
Marysville, WA
2013 ELANTRA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2022
client vérifiéVérifié Client
10
Catégorie : Service
Quick service
Travis has always been super helpful and a very pleasant rep to work with, problems are resolved quickly and professionally
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/08/2022 07:56 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Travis Wilson
Service Advisor
Client vérifié
Seattle, WA
2016 ELANTRA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2022
client vérifiéVérifié Client
10
Catégorie : Service
Transmission replacement
Getting a rental car was a smooth process. It took a few months to get my transmission done, only because of the delayed shipping. Which was not the fault of Hyundai, when the new transmission did arrive, Hyundai had it done within a day or so.I had Travis and he was great and super helpful. He was kind, kept me updated and thank me for my patience. He made the experience stress free for me. Thank you.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/08/2022 07:56 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
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Travis Wilson
Service Advisor
SC
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SANDRA C.
Everett, WA
2018 SANTA FE SPORT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2022
client vérifiéVérifié Client
10
Catégorie : Service
A-1 Service
Professional, courteous, excellent service!
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 09/29/2022 08:35 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Travis Wilson
Service Advisor
JN
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JESSICA N.
Lake Stevens, WA
2021 PALISADE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2022
client vérifiéVérifié Client
10
Catégorie : Service
Excellent Service!
The team at Hyundai of Everett are great! Appreciate the quality work!
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 09/29/2022 08:34 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Travis Wilson
Service Advisor
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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