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SureCritic / Réparation automobile européenne / Everything Euro / Tom Landock
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Tom Landock

Owner
Everything Euro
"Owner"
VW is Life.
Évaluation globale
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(134 reviews)
93

Critiques de Tom Landock

DT
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DARYL T.
2010 Audi S5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2024
client vérifiéVérifié Client
10
Detailed Professional Analysis
They towed my vehicle because of a loss of coolant, and the problem was washer fluid leakage from a faulty reservoir. Their analysis saved me money, and their look ahead on future issues helps budget those repairs over time.
Employés avec lesquels vous avez travaillé
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Tom Landock
Owner
BN
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Bob N.
2014 Volkswagen Jetta Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2024
client vérifiéVérifié Client
10
Great work!!
First Class people to work with. Thanks Tom
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Tom Landock
Owner
JT
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John T.
2008 BMW 5 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2024
client vérifiéVérifié Client
10
Worth the wait for cold AC
AC is functioning better than ever. Would never consider taking my BME5 series car anywhere else. Work requested was performed by their BMW trained specialist. I always leave feeling confident.
Employés avec lesquels vous avez travaillé
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Tom Landock
Owner
DY
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Doris Y.
2015 Audi A4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/10/2024
client vérifiéVérifié Client
10
My Experience with Everything Euro
Service checks
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Tom Landock
Owner
Client vérifié
2017 Audi Q7
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2024
client vérifiéVérifié Client
10
Efficient yet proactive service
Team provided good inputs on pre emptive maintenance strategies for my car that just crossed 100k.
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Tom Landock
Owner
DB
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Danny B.
2013 Volkswagen GTI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2024
client vérifiéVérifié Client
10
Excellence Service
I had an excellence experience bringing my GTI to this shop. They diagnosed the entire vehicle, provided great details, descriptions and photos of the problem areas. They even provided a shuttle back to my house since the repair work was going to take all day to perform. The whole process was pretty seamless, and I'm even able to save estimates for future recommended work so that I can come back later to get service done. 10/10 would recommend bringing your euro car to this shop.
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Tom Landock
Owner
PB
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Phillip J. B.
2014 Audi S6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2024
client vérifiéVérifié Client
10
S6 Limo’s Belt Left The Chat
My S6 dropped a belt recently. Everything Euro sent a tow truck out to transport it to their shop, and after the repairs, they transported it to Flow for a recall repair. Everything Euro’s precise diagnosis, advise, and video coverage of the reasons the belt left the chat convinced Flow they would cover the belt replacement.
Employés avec lesquels vous avez travaillé
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Tom Landock
Owner
BR
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Brandon R.
2014 Volkswagen Jetta Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2024
client vérifiéVérifié Client
9
Friendly and knowledgeable staff.
As always, great experience and satisfied with the work done to my vehicles at EE.
Employés avec lesquels vous avez travaillé
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Shawn Campbell
Manager
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Tom Landock
Owner
CA
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Clint A.
2014 Audi A4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2024
client vérifiéVérifié Client
10
Body work
I recently had a vehicle at Everything Euro to get an estimate for collision repair. Tom and his staff kept me informed on the progress along the way and what they found. I will continue to use Everything Euro in the future
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Tom Landock
Owner
Client vérifié
2006 Volkswagen Touareg
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2024
client vérifiéVérifié Client
10
Service Excellence!
Everything was perfect, easy drop off, a ride home, and a ride back to the shop when completed. These guys are the best! Repairs were clearly defined & the online approval option was easy peasy to understand and use.
Shawn C., Manager de Everything Euro a répondu le 07/16/2024 08:16 AM

We're thrilled to hear that you had such a smooth experience with us, from the drop-off to the pick-up. Making the repair process as convenient as possible for our customers is always a top priority for us. We're so glad to hear that our online approval option worked well for you. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future!
-Shawn

Employés avec lesquels vous avez travaillé
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Tom Landock
Owner
ML
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Matthew L.
2013 Volkswagen Golf
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2024
client vérifiéVérifié Client
10
Fast turn around good service
My transmission recently failed and I was in a bind. Tom was able to source a low mileage gearbox to replace it and have it ready a few days after 4th of july. Really appreciate it!
Tom L., Service Manager de Everything Euro a répondu le 07/10/2024 01:14 PM

Hi Matthew, We're delighted to hear that Tom was able to provide you with a quick solution for your transmission issue, especially during a potentially stressful time. It's great to know that you found the replacement gearbox to be a suitable and efficient fix for your vehicle. Your feedback is truly appreciated, and we're here to assist you with any future automotive needs. Best regards.

Employés avec lesquels vous avez travaillé
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Tom Landock
Owner
GR
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Grady R.
Winston Salem, NC
2017 Volkswagen Golf Alltrack
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2024
client vérifiéVérifié Client
10
Great Service
Great shop. Been going to Everything Euro for 10 years now. Always do great work
Shawn C., Manager de Everything Euro a répondu le 07/09/2024 10:37 AM

Hi Grady, We're thrilled to hear that you've been a loyal customer for 10 years! It's always a pleasure to provide great service to amazing customers like you. We look forward to continuing to meet and exceed your expectations for many more years to come. Thank you for your ongoing support! Warm regards, Everything Euro

Employés avec lesquels vous avez travaillé
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Tom Landock
Owner
Client vérifié
2014 Volkswagen Passat
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2024
client vérifiéVérifié Client
10
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Employés avec lesquels vous avez travaillé
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Shawn Campbell
Manager
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Tom Landock
Owner
DT
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David T.
2015 Audi S4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2024
client vérifiéVérifié Client
10
2015 S4
Our 2015 S4 had an unfortunate incident with the deer and I’d say the deer got the best of the front end of the S4. Tom was great to work with and worked with the insurance company for me so I didn’t have to be involved at all with that headache. He made everything happen and were able to make a few upgrades while the opportunity was there at the shop. Matt did an excellent job and all the pain and body work and couldn’t be happier. I highly recommend everything to anyone.
Shawn C., Manager de Everything Euro a répondu le 06/28/2024 12:29 PM

David, thank you for sharing your experience with us! We're glad Tom provided top-notch service and took care of the insurance process, leaving you with less to worry about. It's fantastic to hear that Matt's work exceeded your expectations, and we're delighted that you're pleased with the upgrades. We appreciate your recommendation and look forward to seeing you again in the future!

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Tom Landock
Owner
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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