TO

TUNDE O'CONNOR

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(687 reviews)
78

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick efficient excellent service
They were quick efficient and excellent in performance of service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/25/2018 11:50 AM


 We appreciate you taking the time to share your service experience and kind words with us.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RL
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Robert L.
Satsuma, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service, not pushy, friendly and comfortably waiting room.
See last comment
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/24/2018 05:35 AM


 Thank you for taking the time to share your service experience with us. We enjoy hearing how we are doing.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CD
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Claudette D.
Green Cove Springs, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
I really like that they remind you of your appointment....have the paperwork ready when you get there and the competency extends to the work done in the service department.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/24/2018 05:33 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MS
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Mark S.
Saint Augustine, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The people are nice and courteous
The car cleaning needs improvement. Little difference in the cleaning... windows were not done.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/19/2018 05:59 AM


 Thank you for taking the time to share your service experience. Our sincere apologies for the complimentary service wash, our detail manager will be addressing this. Tunde, your service consultant will be following up with you shortly.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JW
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John W.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
relaxing service
service is on time and thorough . All personal are friendly and helpful.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/17/2018 05:37 AM


 Thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CP
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Carey P.
Neptune Beach, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/13/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
review
n/a
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/13/2018 07:14 AM


 Thank you for sharing your service experience with us and please let us know how we can improve to earn a 5 star rating on your next visit.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JW
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Jeffrey W.
Alachua, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service and good value
Excellent service as usual with friendly & knowledgeable staff.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/12/2018 05:23 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

TF
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Teresa F.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very efficient
Oil change took less than 1 hour
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/10/2018 07:20 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We understand your time is valuable and we value your time.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Orange Park, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service!
As always, Hyundai of St. Augustine provided great service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/10/2018 05:13 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RN
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Robert N.
Palm Coast, FL
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
maintainence check
service was prompt and friendly
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/07/2018 02:56 PM


 Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

NH
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Norman H.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick, efficient
Oil change plus check fluids,tires, battery done quickly, efficiently. .................
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/07/2018 02:55 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Glen Burnie, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Owner
Good service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/07/2018 02:51 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
09/04/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I never get good service
I never get good service. I feel like a bother.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/04/2018 11:31 AM

Thank you for sharing your service experience with us. Our sincere apologies for the uncharacteristic level of service you received. We will be following up with you to see what went wrong and how we can improve to exceed your expectations.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

W
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W.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service is superb!
I always go back to Hyundai of St. Augustine, not only do I love my new car, I love the great Customer service and great prices!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/04/2018 05:39 AM


 We thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

BV
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Bruce V.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional and Courteous
Friendly attentive customer service. Shuttle to take us to a local restaurant
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/04/2018 05:38 AM


 Thank you for sharing your service experience with us and happy to hear you took advantage of the shuttle service and local restaurants.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Pleased with Customer Service
I was extremely upset with the fact a rear plastic guard had come loose under my Santa Fe that is only two months old! Initially the dealership believed i hit something. I had not, i heard popping plastic while driving. They repaired the plastic guard without an issue. I am pleased with their customer service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/31/2018 05:38 AM


Thank you for taking the time to share your service experience with us and the 5 star rating. Congratulations on your new Santa Fe.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
The service was excellent!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/30/2018 06:22 AM


 We thank you for taking the time to share your service experience with us your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RB
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Richard B.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always the People.
All the people you come in contact with at St. Augustine Hyundai are very friendly and always looking to help with anything they can. It's always a pleasure going there.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/27/2018 05:34 AM


 Thank you for sharing your kind words with us and it always our pleasure to see you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!
I have always received great service any time I have had to go in for an oil change or a simple part repair on my car. They do a great job and make sure not to leave grease on my light colored leather interior. I really appreciate that!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/27/2018 06:50 AM


 Thank you for taking the time to share your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GB
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George B.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly advice
I appreciate the advice on what items are necessary or not so much on my car's maintenance.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/24/2018 07:59 AM


 We appreciate you sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.