TO

TUNDE O'CONNOR

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(687 reviews)
78

PM
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Patricia M.
Palm Coast, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2021
client vérifiéVérifié Client
10
Catégorie : Service
Took care of a recall on my car.
I came in to get my gas rebate and was told about the recall. My car was taken care of and I got a car wash. was out in 45 mins.

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/17/2021
Type de service : Repair
8
Catégorie : Service
Took care of a recall on my car.
great service and always a car wash. everyone is very pleasant.
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/20/2021 06:01 AM

 We appreciate you taking the time to share your service experience with us and kind words. Our service team is committed to keeping you safe and exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2021
client vérifiéVérifié Client
10
Catégorie : Service
Great service
My 2019 Hyundai Elantra was serviced recently @ Hyundai, St. Augustine and I was extremely happy with the great service provided. Not only did the service dept. provide the requested diagnostics, but also a recent recall during my appt. I left feeling confident in the reliability of my auto..................

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/17/2021
Type de service : Repair
10
Catégorie : Service
Confidence in service dept.
Car diagnostics done at out of state son's request! Thank you service dept. for putting both my sons and my mind at ease!
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/20/2021 06:18 AM

 Thank you for taking the time to share your service experience with us and your kind words. Tunde and our service team are committed to keeping you safe and exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DP
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Donald P.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
First service.
I am more than happy with the service department. Also love the car!
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/14/2021 02:58 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Flagler Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
A Great place to purchase a Hyundai
First Hyundai great car and service is always great at St Augustine Hyundai.
It’s been a great five years with Hyundai
Of St Augustine!
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/07/2021 01:58 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JE
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Jacqueline E.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2021
Type de service : Repair
client vérifiéVérifié Client
0
Catégorie : Service
Thank you
They are trying their best to repair my vehicle when the parts have not arrive and let me know occasionally that they were at their best to have my car ready and they did a great job! Thank you!
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/06/2021 06:48 AM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

VF
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Vincent F.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Another Great Service Visit!
Staff took care of everything, as always. Was a quick visit, but the Service team explained everything, took care of the problem and I was on my way. Thank you!
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/29/2021 03:16 PM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

TM
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Tina M.
Palm Coast, FL
2021 Hyundai Elantra Hev
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great service
I have been dealing with Hundai in St Augustine since 2014 when I purchased my first Hundai. Was treated wonderfully then and subsequently purchased a new Hundai in 2021 and and got the same Royal treatment. They have your back no matter what your needs are.
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/06/2021 06:24 AM

Congratulations on your new Elantra!

 Thank you for taking the time to share your experiences with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GB
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Guy B.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/01/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Service
Great service!
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/04/2021 06:08 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Tunde and our service team are committed to keeping you safe while exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/04/2021 06:16 AM

  We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Alachua, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/28/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Keeping my Hyundai great
Thanks to this awesome dealership my Genesis runs like it did when I drove it off the lot 8 years ago.
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/29/2021 06:11 AM

 We greatly appreciate you taking the time to share your Genesis service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/22/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
For the "Best Experience"
Great staff.
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/22/2021 02:11 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

TM
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Tracey M.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
As always- great job
Thank you!
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/17/2021 01:57 PM

 Thank you for taking the time time to share your service experience and kind words with us. We are committed to keeping you safe while exceeding your expectations. We are happy to announce we are building a brand new state of the art facility for your guests to enjoy.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
09/03/2021
Type de service : Maintenance
client vérifiéVérifié Client
5
Catégorie : Service
Just takes too long.
Enough said.
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 09/07/2021 05:45 AM

 We sincerely appreciate you taking the time to share your service experience with us and our apologies for the extra time needed to complete your recall. Tunde, will be following up with you as we are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JT
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Jose T.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2021
Type de service : Maintenance
client vérifiéVérifié Client
9
Catégorie : Service
great service
fixed everything and also a last minute error on my dash great service and personnel
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/31/2021 05:41 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SV
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Steven V.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great and couteous
The service was great and work was performed on time
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/26/2021 01:32 PM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JC
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Jeremy C.
Green Cove Springs, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2021
client vérifiéVérifié Client
Catégorie : Service
Mrs. Tundy is a very nice person.
No comment
Recommandé
Employés avec lesquels vous avez travaillé

KW
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Ken W.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/10/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
More than we expected
The service department has gone above and beyond to make things right from fixing a recall to not taking advantage of our a/c repair. We were expecting the worse and got the best possible return.
CHERYL B. de Hyundai of St. Augustine a répondu le 08/11/2021 05:11 AM

Thank you for taking the time to share your service experience with us and your feedback. We are committed to keeping you safe while exceeding your expectations.
Thank you for the 5 star rating and for the kind words.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent in all aspects of my experience
Exceptional service, professional staff from the moment I arrived. Minimal time for service, excellent results.
CHERYL B. de Hyundai of St. Augustine a répondu le 08/09/2021 05:13 AM

Thank you for taking the time to share your service experience with us and your feedback. We are committed to keeping you safe while exceeding your expectations.
Thank you for the 5 star rating.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

MN
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Mirena N.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service goes above and beyond
Great people, great service. I have nothing bad to say. My vehicle was fixed quickly and thoroughly.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/06/2021 05:38 AM

 We appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JP
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Jimmie P.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Great people to work on your car
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/04/2021 05:51 AM

 Thank you for taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JC
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Jeremy C.
Green Cove Springs, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2021
client vérifiéVérifié Client
Catégorie : Service
Mrs. Tundy is a very nice person.
No comment
Recommandé

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/03/2021
Type de service : Maintenance
Catégorie : Service
I guess I got screwed
There's nothing else to say, just discussed.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/05/2021 06:03 AM

 Thank you for letting us know you are still having issues with your Elantra and taking the time to speak with Tunde. We stand behind our products and will do everything possible to make sure your are safe and happy. We are committed to exceeding your expectations and we appreciate you allowing us to prove it. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.