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STEVE RISLEY

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(603 reviews)
88

Critiques de STEVE RISLEY

EK
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Ekaterina K.
Jacksonville, FL
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent every time
I choose to drive one hour from Jacksonville to get my oil change and other car services here. Not because of free sodas, comfortable armchairs, tv in the waiting room or quick service. It's the friendly and experienced staff that treat me so well and don't rip me of on selling me products and services I don't need. Thank you for your integrity and great service!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/23/2017 05:34 AM


Thank you for taking the time to share your kind words and continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
SR
STEVE RISLEY
Client vérifié
Saint Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt service
St. Augustine Hyundai offers prompt, quality and courteous service! They regularly send coupons that we can use for discounts on service. I especially like having my car washed. It's practically the only time it gets washed!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/22/2017 06:58 AM


Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
JO
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Janice O.
St. Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
St Augustine Hyundai
Good Job. Very courteous. Just seems like 2 hours is too long for an oil change and then to ask if I want tires rotated and rattle in passenger seat addressed, car washed. I think if you told me that it would take that long, I would make arrangements. I have a hard time just seating waiting for 3 hours there. This is the 3rd time doing this. I never waited over an hour at the Kia dealership for the same services.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/20/2017 12:50 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
SR
STEVE RISLEY
SH
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Stacey H.
Saint Johns, FL
2016 Hyundai Sonata
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/18/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Not Pleased With Check In
Check in could have been better.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/20/2017 05:17 AM

Thank you for taking the time to share your service experience with us. My sincere apologies for the uncharacteristic level of service you received when dropping off your Sonata. That Monday, June 12th, we were unprepared and that is my personal fault. Our morning shift opener had a family emergency and was unable to open the service department for the service advisors as usual and I was unable to receive his message that morning or I would have come in to assist with our morning rush. Again I am sorry that we inconvenienced you and hope our past performance will have you return for your next service. I am making notes in your service file for your next oil change service to be charged to me and I am confident we can provide you with the service we pride ourselves on. Please don't hesitate to contact me if I may ever be of assistance

Sincerely,
Joe King
Service and Parts Director
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
SR
STEVE RISLEY
GF
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GARY F.
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
sonata seevice
yes
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/14/2017 07:17 AM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
SR
STEVE RISLEY
PW
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Phyllis W.
Palm Coast, FL
2010 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
I am always impressed by the professional and pleasant attitude of the staff in the Service Department. They make all the customers feel special.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/12/2017 06:10 AM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
EG
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Elizabeth G.
Daytona Beach, FL
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
People
Great service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/06/2017 02:55 PM

We thank you for taking the time to share your service experience with us and our continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
Client vérifié
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great auto service and more.
The repair department has always gave me great service and advice on my auto care.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/05/2017 06:08 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
SR
STEVE RISLEY
AK
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ANNE K.
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They really care
I discovered a chip in my windshield and the service rep told me that my insurance company had to fix it at no cost to me...that it was FL law. I had no idea and followed her suggestion. It was taken care of very promptly. Thanks, Cheryl!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/02/2017 02:29 PM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
Client vérifié
Saint Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
No commment
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/31/2017 12:20 PM

 
Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
SR
STEVE RISLEY
AK
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Ashley K.
Saint Augustine, FL
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Hyundai never disappoints!!
Amazing, quality customer service! Treats you with respect. Cares more about the customer than a sale. Quality over quantity!!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/26/2017 02:03 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
SR
STEVE RISLEY
Client vérifié
Palm Coast, FL
2013 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil Service
Excellent
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/23/2017 01:01 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Special thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
SR
STEVE RISLEY
BM
gravatar
Barbra M.
St. Augustine, FL
2011 Hyundai Elantra To
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent car servicing
The people at Hyundai of St. Augustine are nice. They do what they say they're going to do.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/23/2017 11:59 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
Client vérifié
St. Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
blank
blank
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/23/2017 06:29 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
SR
STEVE RISLEY
CP
gravatar
Chong P.
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
chong
always customer friendly service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/22/2017 06:06 AM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
SR
STEVE RISLEY
Client vérifié
St. Augustine, FL
2013 Hyundai Elantra
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2017
client vérifiéVérifié Client
Catégorie : Service
Fine
Fine
Recommandé
Employés avec lesquels vous avez travaillé
SR
STEVE RISLEY
DS
gravatar
Diane S.
Saint Augustine, FL
2013 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Raymond S
good service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/19/2017 05:57 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
gravatar
Client vérifié
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
I would recommend this dealership to a friend
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/19/2017 05:56 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
JG
gravatar
James G.
St. Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
friendly, quality service
Exellent service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/17/2017 01:26 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
Client vérifié
Palm Coast, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Excellent
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/17/2017 06:13 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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