RY

ROGER YOUNG

Hyundai of St. Augustine

Évaluation globale

4,8

(1198 reviews)

85

Critiques de ROGER YOUNG

DM

David M.

St. Augustine, FL

2017 Hyundai Santa Fe S

07/23/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

customer care is real

GREAT!

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/23/2018 06:31 AM

Thank you for taking the time to share your service experience with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

NG

Nancy G.

St. Augustine, FL

2017 Hyundai Santa Fe S

07/19/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

In and out!

Quick and efficient. Friendly staff. It was raining, so I got a raincheck for the complimentary car wash.

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 07/19/2018 02:25 PM

Thank you for sharing your service experience and the 5 star rating.
We will be glad to give you a rain check for the car wash.

Employés avec lesquels vous avez travaillé

LB

Larry B.

Saint Augustine, FL

2010 Hyundai Elantra To

07/19/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

always courteous and polite and fairly priced

We were serviced quickly and my car was scanned for any defects that might cause me trouble in the near future.

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 07/19/2018 06:37 AM

Thank you for sharing your service experience with us and for the 5 star rating.

Employés avec lesquels vous avez travaillé

SB

Spencer B.

Palm Coast, FL

2009 Hyundai Genesis

07/18/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Everything about it

Friendly and timely service, customer care

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 07/18/2018 01:34 PM

Thank you for sharing your service experience with us and the 5 star rating.

Employés avec lesquels vous avez travaillé

MZ

Maureen Z.

St. Augustine, FL

2016 Hyundai Tucson

07/18/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

tucson service

service was quick and efficient

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 07/18/2018 01:33 PM

Thank you for sharing your service experience with us and for the 5 star rating.

Employés avec lesquels vous avez travaillé

AG

Angelique G.

St. Augustine, FL

2012 Hyundai Accent

07/17/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

always friendly, prompt. professional and work around problems to solve quickly

great job as always.

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 07/18/2018 05:22 AM

Thank you for sharing your service experience with us and the 5 star rating.

Employés avec lesquels vous avez travaillé

MA

Martin A.

Jacksonville, FL

2013 Hyundai Equus

07/16/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good, friendly, timely service on my 2013 Equus with 50K miles

I'll come back for my 5000 mi. oil change and check up. I live in Jacksonville, about 30 miles away, but I will come to St. Augustine Hyundai for my service.

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 07/17/2018 06:30 AM

Thank you for sharing your service experience with us. We appreciate you coming from Jacksonville to
our dealership and thank you for the 5 star rating.

Employés avec lesquels vous avez travaillé

WS

William S.

Saint Augustine, FL

2018 Hyundai Sonata

07/13/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Top notch service

We were treated with such kindness and respect. Everything that was done to our vehicle was thoroughly explained. It was wonderful to be treated like a valued customer not just a number in a line!

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 07/13/2018 12:37 PM

Thank you for sharing your service experience with us
and the 5 star rating.

Employés avec lesquels vous avez travaillé

TJ

Thomas J.

Satsuma, FL

2018 Hyundai Santa Fe

07/12/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

# 2 SantaFe

They just get better, service dept really cares, always friendly, the girls in the customer service make great cookies too.

Recommandé

CHERYL B. de Hyundai of St. Augustine a répondu le 07/13/2018 04:20 AM

Thank you for sharing your thoughts with us and
I will let the girls know you enjoy the cookies.

Employés avec lesquels vous avez travaillé

Client vérifié

St. Augustine, FL

2017 Hyundai Santa Fe S

07/09/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Outstanding service and personal treatment.

Since purchasing our 2017 Santa Fe we have received nothing less than outstanding service for our vehicle. All service attendants have always conducted themselves with the highest professional standards advising me of issues as well going over post repair service completed. At the same time recommending other areas for future review. It is always pleasant experience the the Hyundai dealership.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/09/2018 08:24 AM

Thank you for taking the time to share your kind words with us regarding your service experiences with us. Our service team enjoys reading the comments.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

LD

Linda D.

East Palatka, FL

2011 Hyundai Sonata

07/05/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Clean, Timely, Efficient

Unfortunately I had major repairs done on my Sonata. I have to thank Roger for explaining the situation with kindness and empathy to soften the blow. He also requested that the repair be expedited as quickly as possible. Oh, and the warm chocolate chip cookies, hot coffee and clean waiting area were a bonus.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/05/2018 02:02 PM

Thank you for sharing your service experience with us. While nobody enjoys breaking down or having major repairs, we will always do our best in providing the best experience possible.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

GB

Gail B.

Ponte Vedra Beach, FL

2017 Hyundai Santa Fe S

07/02/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Detail inspection and suggestions

I felt very confident that the inspection on my Sante Fe was honest, complete and detailed to my understanding and great satisfaction!

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/02/2018 11:56 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

VS

Victoria S.

Saint Augustine, FL

2016 Hyundai Santa Fe S

07/01/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Thanks

Tired look nice

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/02/2018 06:13 AM

We thank you for sharing your service experience with us and glad to hear you are enjoying your new tires.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

SS

Stephen S.

Palm Coast, FL

2013 Hyundai Elantra

07/01/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Fast and Friendly

Very efficient

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/02/2018 06:10 AM

Thank you for sharing your service experience with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

RD

Ronald D.

Interlachen, FL

2015 Hyundai Sonata

07/01/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

great service

service great always fast great waiting area. I always request Roger as my advisor he is very processional

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/02/2018 06:09 AM

We greatly appreciate you taking the time to share your service experience with us and we agree, Roger is an asset to our service team.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

RB

Richard B.

Saint Augustine, FL

2017 Hyundai Veloster

06/30/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Veloster

I love my Veloster. Well equipped. Fun to drive. My only complaint is the stereo system I'm extremely disappointed with it sounds like a transistor radio and does not compete my driving experience

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/30/2018 03:21 PM

Thank you for sharing love for your Veloster with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

CS

Carol S.

St. Augustine, FL

2013 Hyundai Santa Fe S

06/30/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Consistent Customer Service Excellence

Every time I visit Hyundai of St. Augustine, I receive excellent customer service. They have a great service team and leadership!

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/30/2018 11:53 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. Our Service Team enjoys reading how we are doing.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

KP

Karin P.

Green Cove Springs, FL

2013 Hyundai Santa Fe S

06/29/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Really nice people.

Wish I had been told how seriously important these 3 services were before I was way overdue.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/29/2018 03:10 PM

Thank you for sharing your service experience with us. The scheduled intervals are every 30,000 miles.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

DL

Darlene L.

Palm Coast, FL

2017 Hyundai Elantra

06/28/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Albert Land

Great Employees and you can sense there concern for your vehicle. They make my Day when I go for service. Love this place.

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/28/2018 02:48 PM

Thank you for taking the time to share your kind words with us. Our service team enjoys reading the feedback.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

RD

Rudolph D.

Flagler Beach, FL

2013 Hyundai Sonata

06/28/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

I have 2 sonatas service has been excellent I will continue to service my cars with them

Recommandé

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/28/2018 11:28 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé

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