RY

ROGER YOUNG

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1198 reviews)
85

KS
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Kathleen S.
Ponte Vedra, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/01/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent People and Service.
The people. George was our sales person two years ago. The best car sales person we have ever encountered. It was nice to see him at the service visit. Roger in service, was excellent. We appreciate his time and patience explaining the multi-point check , what was needed, what was not needed and why. Great experience overall .
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 06/01/2021 07:57 AM

 Thank you for taking the time to share your service experience with us. Roger and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AL
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April L.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Team
The service team is informative and great to work with. The cashier and parts gentleman were very helpful
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/20/2021 11:57 AM

 Thank you for taking the time to share your service experience with us and your kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Ponte Vedra Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Dealership of wonderful staff and quality work.
Dealership of great staff and quality workmanship.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/17/2021 06:47 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DS
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Deborah S.
Lakeland, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Exceptional service department.
I moved back to Lakeland to be closer to grandkids, but I will make the drive to St. Augustine to have my vehicle serviced. I have started shopping for a new vehicle and it will be my 3rd. Hyundai.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/11/2021 05:36 AM

 We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AG
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Andre G.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great place
Service , communication, friendliness and quality . I find it to be exceptional
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/10/2021 12:05 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Review
Staff
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/06/2021 11:55 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Roger and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Professional staff and service
Although I had minimal interaction with the dealership, the scheduled maintenance was performed as expected.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 05/03/2021 05:56 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AG
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Andre G.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Exceptional
Best place hands down
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/30/2021 12:42 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MM
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Mary M.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly service.
Adaptable service. Missed appt. time, but was serviced promptly anyway.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/28/2021 12:20 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The People & Service was Great as all ways.
The People & Service was great as always.

Lawrence S.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/26/2021 06:34 AM

We greatly appreciate you taking the time to share your service experience with us your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MM
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Marion M.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Prompt & timely service.
Excellent explanation of services done .
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/23/2021 02:09 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JP
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Jimmie P.
Saint Augustine, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2021
client vérifiéVérifié Client
Catégorie : Service
Service
Excellent service
Recommandé
Employés avec lesquels vous avez travaillé

JP
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Jimmie P.
Saint Augustine, FL
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2021
client vérifiéVérifié Client
Catégorie : Service
Service
Excellent service
Recommandé

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/16/2021
Type de service : Maintenance
Catégorie : Service
Service
Excellent service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/16/2021 12:50 PM

 We sincerely appreciate you taking the time to share your service experience with us and our deepest apologies for the uncharacteristic level of service you received with our scheduler. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Experience!
Service exceeded our expectations. Roger in service was extremely helpful and made you feel valued as a customer!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/06/2021 08:44 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Roger and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JC
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James C.
Bunnell, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Exceptional service and friendly staff!
The place is awesome and definitely will be going back there for service. I was taking in on time and I waited an hour with the tire rotation and oil change and complimentary car wash and vacuum. Highly recommend!??
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/31/2021 01:48 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GK
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Gary K.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Maybe the next time.
They tried to fix the rattle but it is still there. It is intermittant and we are going to try again on my next visit. The mechanic did everything he could but the original rattle didn't hapen while he was in the car.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/31/2021 05:37 AM

 Thank you for sharing your service experience with us and your patience and understanding while we correct this intermittent rattle. Intermittent concerns are so frustrating for everyone and we are confident we will correct it. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CM
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Charles M.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall service
Recall service was great
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/23/2021 02:10 PM

 Thank you for taking the time to share your service experience and the 5 star rating with us. Our service team is committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GA
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George A.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Happy Customer
The service department is phenomenal. They are always very nice and explains the service you got. They are very efficient with your time.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 03/16/2021 12:04 PM

We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine

Employés avec lesquels vous avez travaillé

CT
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Carl T.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
It's the car, mainly. I like the cars
I have never had a Hyundai that I haven"t enjoyed driving. The service department is always prompt and efficient. I believe I receive good value for the time I operate my car
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 03/15/2021 05:28 AM

We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People" 

Employés avec lesquels vous avez travaillé

Client vérifié
Keystone Heights, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service department
I trust Roger and the Hyundai of St. Augustine's service department and highly recommend them.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/04/2021 06:33 AM

 Thank you for taking the time to share your service experience with us and your kind words. Roger and our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.