RY

ROGER YOUNG

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1198 reviews)
85

MD
gravatar
Mary D.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall problem
Very quickly done.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/12/2017 02:31 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

HM
gravatar
Heinz M.
Ponte Vedra, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
A very good value!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/11/2017 05:34 AM

 Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

TS
gravatar
Tony S.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly, professional and personable.
Friendly, professional and personable.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/11/2017 05:34 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SR
gravatar
Scarlett R.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Maintence
Hyundai of St. Augustine has done me right from day one! I recommend them to everyone i know now.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/09/2017 09:53 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JM
gravatar
Judy M.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service is wonderful
Everyone from sales to service has always been professional and courteous. They are always friendly helpful and knowledgeable. The facility is clean and very pleasant.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/09/2017 09:50 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DM
gravatar
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
no complaints , excellent service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/09/2017 09:34 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JG
gravatar
Johnathon G.
Hastings, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
The service department did an excellent job. They completed my oil change in a timely manner. I used the online appointment maker, which made it easier and convenient to make an appointment. I will continue to use the St. Augustine location for other services that I need.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/06/2017 12:34 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AS
gravatar
Allan S.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
well organized
Well organized service, and comprehensive (though perhaps batteries could be a bit cheaper).
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/05/2017 02:39 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MW
gravatar
Michael W.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Great service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/05/2017 02:31 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AL
gravatar
Amanda L.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great place.
Great service! Always very friendly and fast.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/05/2017 06:12 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed having such wonderful guests.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Perfect service as usual.
Perfect service as usual. Customer for 10 years.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/04/2017 02:00 PM

 Thank you for sharing your kind words and your loyalty to Hyundai of St Augustine. We have the world's best guest come through our doors.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MD
gravatar
Morris D.
St. Augustine, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The staff/prompt & courteous service
five stars
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/04/2017 01:58 PM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine. Our guests are second to none.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

TW
gravatar
Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Love it
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/03/2017 05:53 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service Team
The job is done right the first time!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/03/2017 05:50 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service has always been great for me. Was in and out fast. Thanks.
This has been a good experience for me. Service techs are terrific and very personable.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/02/2017 01:42 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Our apologies but for time reasons, we only vacuum the front seating area unless it is requested by our guests at the time of service write up.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MJ
gravatar
Margaret J.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2016
client vérifiéVérifié Client
Catégorie : Service
Fast,great service
Everyone is polite and professional and friendly
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/29/2016 11:27 AM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SJ
gravatar
Stephen J.
St. Augustine, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/27/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Too long for oil change
Too long for oil change ... read review
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/29/2016 11:21 AM

Thank you for sharing your service experience with us. Our apologies for the extra amount of time it took to complete your service. Roger has been trying to contact you to offer a formal apology and try and make this right for you.  Please feel free to contact me personally if you would like to discuss this further or if I may ever be of assistance.

Sincerely,
Joe King
Service Director
joeking@hyundaiofstaugustine.org
904-797-7800
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

LM
gravatar
Linda M.
Crescent City, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service!
Roger in the service department is the best!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/27/2016 05:42 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine. We agree, Roger is a tremendous asset to our service team. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
St. Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/24/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
YOUR SERVICE STAFF ARE THE BEST
SAME AS ABOVE
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/26/2016 05:48 AM

 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DB
gravatar
David B.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
friendly employees and fast service
best experience of any dealer I have worked with
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/22/2016 12:35 PM

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.