RY

ROGER YOUNG

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1198 reviews)
85

JC
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Jean C.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and NO pressure for unneeded repairs.
Excellent service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/06/2017 06:51 AM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JP
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Jb P.
Saint Augustine, FL
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and easy going staff
The reminders by email are rather helpful for me as a 35 year auto dealer who has always done my own vehicle service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/06/2017 06:50 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DR
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Donna R.
New Smyrna Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer Service = Roger is tge service department! !!
Roger took all the stress out of a not so pleasant siruation. What a wonderful, knowledgable person. Thank you!!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/03/2017 05:46 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. We agree, Roger is a tremendous asset to your service team.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/02/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Always keeping us posted on when our car needs service. Prompt and they get the job done. I like using the coupons. That helps bring the cost down. Keep sending those in your newsletter.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/02/2017 06:14 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. If you are not already enrolled, please take a look into the Hyundai Rewards program. It is at no cost to you and has some wonderful perks. Please do let us know on your next visit how we can earn that 5th star.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

LC
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Effecient, timely, and complete.
as prior.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/02/2017 06:08 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

KP
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Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service!
The best dealership ever!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/01/2017 02:35 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

KP
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Keith P.
Ponte Vedra Beach, FL
2014 Hyundai Elantra Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Outstanding service establishment
Everyone always pleasant
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/31/2017 07:53 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DC
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David C.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Wonderful experience
Friendly people. Great waiting room with fruit, drinks, TV, and internet! And then they wash your car
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/30/2017 06:16 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JB
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Joyce B.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service.
They are dependable and courteous.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/30/2017 06:13 AM

 Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

KC
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Katherine C.
Flagler Beach, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
See Previoua statement
See prevuis
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/27/2017 01:33 PM

Thank you for sharing your experience with us and your continued loyalty to Hyundai of St Augustine. We are happy to hear we were able to get you back on the road quickly. It is not uncommon to need a battery replacement on a five year old car.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

BP
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Barbara P.
Saint Johns, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Yes
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/26/2017 07:03 AM

Thank you for service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

KK
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KATHRYN K.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The Best
I drove in, my car was serviced, and I drove out. No hassles, no bumps in the road, just perfect.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/24/2017 06:45 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AH
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Anthony H.
St. Augustine, FL
2013 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The service team is excellent.
Great service every time!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/24/2017 06:44 AM

 Thank you for sharing your service experiences with us and continued loyalty to Hyundai of St Augustine. Cheryl and Roger are fabulous and enjoy hearing your kind words.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

HC
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Henry C.
Ponte Vedra, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Love the friendly service staff and the timely manner in which my car was serviced.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/23/2017 02:21 PM

 Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AR
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Anne R.
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
friendly and competent
5 stars
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/21/2017 06:46 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

NP
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Nancy P.
Saint Augustine, FL
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great dealership
Having bought my Sonata Hybrid at Hyundai of St. Augustine, I returned to have my vehicle serviced. They were ready for me at my appointment, did the maintenance required, replaced a part that had been recalled, and rotated the tires. Plus washing the exterior and vacuuming the front floor. I got some business done using their free Wifi, and was out the door in under an hour. All the employees are very friendly and make you feel welcome. Great service!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/20/2017 01:40 PM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

HI
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Excellent, courteous service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/18/2017 07:16 AM

 Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/16/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
The people
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/16/2017 11:45 AM

Thank you for sharing your experience with us and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Overall, A Very Positive Experience
Service was completed in a timely manner by skilled workers with highly professional and courteous attitudes.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/16/2017 11:31 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MN
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Martin N.
Miami, FL
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
In and out on time
I will be back.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/12/2017 02:32 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.