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SureCritic / Concessionnaire Hyundai / Tamiami Hyundai / PAUL LOUIS NIEMIEC
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PAUL LOUIS NIEMIEC

Tamiami Hyundai
Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1091 reviews)
69

Critiques de PAUL LOUIS NIEMIEC

AP
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Alan P.
Naples, FL
2016 Hyundai Santa Fe Sport
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Normal maintenance great, but maintenance for problem was incomplete.
In general, I'm pretty satisfied with the dealership's service. I was disappointed with the recent service in that 1) I didn't received the checklist sheet for the multipoint inspection and 2) the battery completely failed within 2 days of receiving the vehicle back from service. Something clearly fell through the cracks.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/16/2019 08:20 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
Client vérifié
North Fort Myers, FL
2014 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Everyone is very professional and nice too. My only complaint is with coupons, it was an expensive basic tune up.
The staff is very polite and also friendly. They explained what needed to be done very well.
The tune up and oil change did not take too long. The waiting room was comfortable.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/16/2019 08:22 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
Client vérifié
Naples, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Their service is as prompt & on time.
Waiting area was comfortable and the service was done quickly.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/16/2019 08:23 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
LG
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Leonard G.
Naples, FL
2019 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Area is an A+
Love the place - free coffee and snacks.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/16/2019 08:23 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
AW
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Anne W.
Naples, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
15,00 mile checkup
Friendly; knowledgeable; curteous
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/16/2019 08:24 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
Client vérifié
Bonita Springs, FL
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Timely
Great service
Recommandé
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai a répondu le 07/12/2019 01:12 PM

Thank you for taking the time to complete our review!

 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
JE
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James E.
Naples, FL
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
James E
Very good over all job !!
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/10/2019 05:15 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
AT
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Anthony T.
Naples, FL
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly service
Quick and courteous service. Nice and quiet waiting areaand great employees make servicing my car painless.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/05/2019 09:39 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
RZ
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Richard Z.
Bonita Springs, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer Service
The service department provides an excellent experience. Their technicians also meet the expectations.

I would suggest the service professionals do less up selling and more focus on the problem. The customer will always feel more comfortable if the problem is solved with less pressure to buy services that are not required at that specific time.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/05/2019 09:42 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
KL
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Kathy L.
Naples, FL
2013 Hyundai Sonata
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very Disappointed
Service manager never returned my call about issues with service.
Non recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/02/2019 01:24 PM

Thank you for taking the time to speak to me, I'm sorry that Technician forgot to put your tail light on and your papers inside your glove-box, that should of never happened, like I said i put on the notes that we will take care of your next service, 
thanks again for being part of our family, and please if you need anything just reach out to me,

Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/02/2019 01:25 PM

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/10/2019 05:12 AM

Thank you for taking the time to speak to me, I'm sorry that we where not able to service your other vehicle, like I said i put on the notes that we will take care of your next service, 
thanks again for being part of our family, and I told Paul that he did a good job

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
JB
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James B.
Naples, FL
2018 Hyundai Kona
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Only one near me
Just OK,
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/02/2019 11:40 AM

Thank you for taking the time to speak to me, I'm sorry that we where not able to service your other vehicle, like I said i put on the notes that we will take care of your next service,
thanks again for being part of our family, and I told Paul that he did a good job

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/10/2019 05:12 AM

Thank you for taking the time to speak to me, I'm sorry that we where not able to service your other vehicle, like I said i put on the notes that we will take care of your next service, 
thanks again for being part of our family, and I told Paul that he did a good job

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
LR
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Linda R.
Naples, FL
2013 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Nice place to wait for your service being done
The waiting room is always clean and there's always coffee.
One thing that I was upset about was when I got home a message came through on the phone. It was a coupon for 1/2 price on an oil change and tire rotation. I had both of these done! I was just THERE!
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/02/2019 11:16 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
LD
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Lynn D.
Naples, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick and easy
Always fast and complete service. Explanations easy to understand.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/02/2019 11:17 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
Client vérifié
Naples, FL
2008 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Quick diagnosis and repair
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/02/2019 11:17 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
MM
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Mary M.
Naples, FL
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Courteous
One of my tires was going flat and I was able to bring it in right away and have it repaired
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/02/2019 11:18 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
Client vérifié
Naples, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service staff
Greeted immediately right when pulling into the service drive.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/05/2019 02:02 PM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
BS
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Betty S.
Naples, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
I give them a five
Very nice friendly, helpful staff.Very fast service. Very pleasant experience.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 07/05/2019 02:02 PM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
Client vérifié
Naples, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional service
The staff is always ready to help.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 06/26/2019 05:35 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
JP
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Jose P.
Naples, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
Showed up late on Friday hoping to get service. Had a very last minute trip to Tampa. My car was a few miles over the limit. Without hesitation Christian got up from his chair at 4:30 and spoke with a technician. Immediately took the car back, and I was headed to Tampa by 6pm. Superb service!!! Thank you Christian.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 06/25/2019 12:54 PM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
DK
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David K.
Bonita Springs, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
commitment to quality servicce
excellent
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 06/25/2019 12:54 PM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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