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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

Critiques de MARIO MACIAS

Client vérifié
Gilbert, AZ
2016 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always friendly and professional
I pretty much always know what to expect going in for service and know that the people with whom I interact will be both professional and kind.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 09/02/2018 05:18 PM

Good evening.  Thank you for responding to our survey with the great comments.  We appreciate it and look forward to seeing you next time.  Have a fantastic Labor Day. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JB
gravatar
Jamie B.
Ganado, AZ
2014 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast and friendly!
They made my Saturday quick, easy and painless. Nice friendly staff.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 09/02/2018 05:26 PM

Thank you so much for the nice comments and replying to our survey.  We appreciate it and look forward to seeing you next time.  Have a fun and safe Labor Day.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Chandler, AZ
2013 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
.
.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 09/02/2018 05:23 PM

Thank you for responding to our survey.  We apprecaite it and look forward to seeing you next time.  Have a safe Labor Day. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Queen Creek, AZ
2010 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service is excellent, exemplified by Service Advisor, Mario Macias
My husband & I have owned several Hyundais & we have always been extremely happy with the vehicles & especially the service at San Tan Hyundai. We have dealt with a number of Service Advisors over the years, but we both totally agree that Service Advisor, Mario Macias, is the epitome of a first-rate, top-notch staff person in this capacity. Mario is a distinct asset to San Tan Hyundai. He is knowledgeable about the vehicles & services needed; extremely polite & courteous; a true customer-service oriented individual who always keeps the customers abreast of what is going on. Mario is truly a delight to deal with. We give our highest praise to Mario & don't know what we would do without him. Thank you, Mario, & we just hope that you receive the appropriate remuneration & commendation from the management staff. We greatly appreciate you.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/31/2018 01:58 PM

Elsie,
Thank you for your response. We look forward to help you again. Have a great weekend!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Mesa, AZ
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great fast quality service & a service staff that makes you feel welcomed.
Mario, our service advisor was great! He got us in & out quickly & took the time to listen to our reason for bringing the car in. He made us feel appreciated.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/31/2018 01:38 PM

Thank you for your response and for recognizing Mario. We DO appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
PC
gravatar
Patricia C.
Mesa, AZ
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
I have always received great service.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/31/2018 01:39 PM

Patricia,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
LM
gravatar
Lori M.
Mesa, AZ
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
oil change
I normally come in the morning but had a 130 appt with mario it was so fast . Mario is a great service advisor always shakes my hand ask how things are going and is always up front. It makes my trips there very calm Thanks Mario keep up the great service
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/31/2018 01:50 PM

Lori,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
MR
gravatar
Michael R.
Mesa, AZ
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
There was no cars ahead of me when I drove up for my app..
I was in and out in good time, thank you.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/30/2018 12:16 PM

Michael,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Mesa, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Love my dealership
I love my dealership. I appreciate the good service and care that I have received.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/30/2018 12:04 PM

Thank you for your response. We appreciate you and your loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JO
gravatar
John O.
Gilbert, AZ
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
San Tan Hyundai Dealer is a friendly place to go for service, they treat you well 111
As always, Mario takes care of my vehicles, I'm very happy with the service that he provides to 2012 Sonata & 2014 Tucson.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/30/2018 09:25 AM

John,
Thank you for your response and for recognizing Mario. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
cARA

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
CP
gravatar
Christi P.
Queen Creek, AZ
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
SERVICE
Service was fast and complete.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/29/2018 11:59 AM

Christi,
Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mario was Great!
The staff is so friendly and helpful there but Mario is Great! So efficienct, helpful and courteous.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/29/2018 11:38 AM

Thank you for your response and for recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
AV
gravatar
Alma V.
Mesa, AZ
2014 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great job
Less expensive and better care than jiffy lube.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/28/2018 09:57 AM

Alma,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2010 Hyundai Genesis Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
August service appointment
Went in for oil change and technician discovered front windshield seal had popped out. Technician spoke to site windshield repair company who took the time to look at and fix. Saved me from having to make additional appointment. Service area was busy but they managed to get car completed before estimated time which was appreciated.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/28/2018 09:51 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
GB
gravatar
Gracelynn B.
Mesa, AZ
2008 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Thank you, Mario for continuing to provide us with exceptional customer service. It is always an easy experience bringing our vehicles in for service.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/27/2018 10:09 AM

Gracelynn,
Thank you for your response and for recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Good service all around
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/27/2018 09:46 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
BO
gravatar
Bongsu O.
Chandler, AZ
2017 Hyundai Sonata Plu
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always good
Always good and kindly. I'm happy with you.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 08/26/2018 06:44 PM

Good evening.  Thank you for responding to our survey.  We appreciate it and are happy that you are part of the San Tan Hyundai family.  We look forward to seeing you next time.  Have a great evening. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
GR
gravatar
Gary R.
Sun Lakes, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outstanding Dealership and Maintenance Team !
While I was there getting a variety of maintenance work completed, which I felt would take much longer, it surprised me when Mario told me my vehicle was ready. I have to say that the donuts & coffee in the morning didn't hurt either. And further joy when I realized that they had washed my dusty car from the last storm!
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 08/26/2018 06:41 PM

Thank you for responding to our survey with the great comments.  I'm glad you like the donuts and coffee.  My favorite is the popcorn.  :)  We look forward to seeing you next time.  Have a great evening. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Sun Lakes, AZ
2016 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mario Macias
Mario is also so helpful and ready to serve on any and all questions.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/24/2018 03:11 PM

Thank you for your feedback and for recognizing Mario. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Chandler, AZ
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
My experience as always was wonderful . Everyone was very nice and my car wad serviced in a short amount of time and they even washed it!

Mario was also very kind and helpful.
Recommandé
Cara M. de San Tan Hyundai a répondu le 08/24/2018 03:09 PM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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