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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

Critiques de MARIO MACIAS

SK
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Su K.
Gilbert, AZ
2007 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
good service
good service
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/13/2018 08:43 AM

Su,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DB
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Doris B.
Mesa, AZ
2009 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Clean customer area also free donuts, coffee, tea and water.
Mario was busy when I drove in and some other polite and nice gentleman helped me with the car.
I was treated promptly and politely.
The car was ready when I was told it would be.
Everyone is nice and friendly there and I am always treated as I felt that I should.
Thank you for your prompt and courteous service.
Doris
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/13/2018 08:41 AM

Doris,
Thank you for you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
EH
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Ellen H.
Arizona
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good, fast service
Mario was friendly and helpful. Good service that I’ve come to expect each time from San Tan Hyundai
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/13/2018 08:39 AM

Ellen,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
WT
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William T.
Mesa, AZ
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service in every department
Get customers service in every department.
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/13/2018 08:38 AM

William,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JK
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James K.
Gilbert, AZ
2014 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast quality service what more is there to say.
I have.
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/12/2018 10:03 AM

James,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Great customer service. Advisor was on drive within a minute to greet me. Car was ready quicker than anticipated.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 11/11/2018 03:56 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great rest of your weekend. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
IC
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Ilona C.
Mesa, AZ
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service.
Great service on car.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 11/11/2018 03:55 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great rest of your weekend. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
EH
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Eddy H.
Chandler, AZ
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Thank you Mario
I arrived to my 1:30pm appointment and was greeted by a gentleman who told me where to park (did not catch his name). After that, Mario came outside and was extremely courteous and although there were many cars waiting, did not make me feel rushed at all. While waiting in the repair room, Mario made sure to check on me often and give me a status update whenever he could. He explained throughout exactly what was being done. Thank you Mario for making me feel less like a customer and more like a guest. I will always return to this location.
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/09/2018 10:12 AM

Eddy,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
GR
gravatar
Gary R.
Sun Lakes, AZ
2018 Hyundai Ioniq Hybr
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
7500 mile service
I appreciate that everything went smoothly from the time I arrived for my appointment Mario Macias went over what was going to be done and explained everything I needed to know. He did a very good job and gave me confidence that my car would continue to run well. Also want to say thank you to Jason Burnham, certified tech. I know my car was in good hands because I knew that he would take care of my car as if it was his own car. And a final thumbs up to the person responsible for washing my car. I was very surprised that the car wash was not just the typical running the car through a wash but instead it felt like my car had been detailed... especially the inside of the windows. Great job from all your employees. Thank you.
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/09/2018 10:11 AM

Gary,
Thank you for your response. We appreciate you taking the time to recognize Mario and Jason. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RA
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Richard A.
Queen Creek, AZ
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Consistently Excellent Service
Again, just the BEST service. Asked Mario Macias about checking a tire that wouldn't stay inflated, in addition to the usual oil and filter change and the "Auto Butler." Fixed the tire at no additional cost AND got me a nice discount for the oil/filter change as well as a discount on the recommended replacement air filter. What can I say? I'll always buy and service my Hyundai's at Earhardt's.
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/09/2018 10:09 AM

Richard,
Thank you for your response and for recognizing Mario. It's customers like you that make us love what we do! We look forward to helping you at your next visit.

Best regards,
Cara


Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RR
gravatar
Renee R.
Casa Grande, AZ
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
They allways take great care of me
Allways professional .fast service and doesn't throw a bunch in that doesn't need to be fixed .
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/09/2018 08:24 AM

Renee,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
PK
gravatar
Patricia K.
Maricopa, AZ
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
This is my second vehicle from San Tan both have served me well and the service dept is always able to work with my schedule.
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/09/2018 08:11 AM

Patricia,
Thank you for you response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
MS
gravatar
Mike S.
Casa Grande, AZ
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Confidence, that your not being taken advantage of.
Mario, does a great job of greetings the customer & making them comfortable.
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/09/2018 08:09 AM

Mike,
Thank you for your response and for recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
KU
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Kenneth U.
Gilbert, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Appointment
I always bring my car here for service. I am happy with the service, price and professionalism.
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/08/2018 04:15 PM

Kenneth,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Mesa, AZ
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly staff
Very friendly staff...always wanting to make sure the customer is taken care of.
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/08/2018 10:39 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Mesa, AZ
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outstanding service
For 4 years I have been taking my taking in my Santa Fa to San Tan Hyundai for service. Never once was I told I needed service above what Hyundai recommended
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/08/2018 09:02 AM

Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
Mario is always super helpful and courteous. Great work, San Tan Hyundai!
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/06/2018 02:42 PM

Thank you for your response. We appreciate you taking the time to recognize Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RM
gravatar
Rhonda M.
Gilbert, AZ
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service outstanding.
Great experience as always!
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/06/2018 12:36 PM

Rhonda,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DS
gravatar
Donald S.
Mesa, AZ
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great People
Fast service, caring employee's, comfort of the waiting area.
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/06/2018 11:51 AM

Donald,
Thank you for your review. We appreciate you and your continued loyalty. We are here if you need anything. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
SN
gravatar
Sue N.
Queen Creek, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/05/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast and friendly
They always do a great job
Recommandé
Cara M. de San Tan Hyundai a répondu le 11/06/2018 11:48 AM

Sue,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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