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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

Critiques de MARIO MACIAS

TV
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Tandra V.
Queen Creek, AZ
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mario is friendly and efficient
Mario is always there and is very efficient and eager to help me. I love that when I go there everyone remembers me.
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/16/2020 12:05 PM

Tandra,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
AB
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Anh B.
Mesa, AZ
2013 Hyundai Elantra
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2020
client vérifiéVérifié Client
Catégorie : Service
Update on Oil change visit.
I was contacted by Mario who expressed his concerns on the recent visit at SanTan Hyundai. I was advised possible options to resolve the issues I experienced. I was satisfied with Mario’s explanation.
Recommandé
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/14/2020
Type de service : Maintenance
Catégorie : Service
A rare experience.
I usually received good service from San Tan; however, this time was not the same as the others. Air filter hose was loose and one of the bracket was broken after the visit. Got recommendation for up coming services such as “fail” serpentine belt but did not explain “fail” as if it would break in next hundreds miles or it needs to be replaced now? And other things. They washed the car though.
Non recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 03/15/2020 06:40 AM

Good morning.  I apologize that we did not meet your expectations.  This is very unusual coming from Zach and Mario.  Mario or myself will call you on Monday so that we can correct the situation.  Please reflect back on all of your prior visits and understand this is not normally us.  We are human and make mistakes from time to time.  It is important in how we respond.  We will talk to you tomorrow.  Have a nice Sunday.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
VS
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Victoria S.
Fort Mohave, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service! Excellent employees!!!
Mario is the greatest!
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 03/15/2020 06:46 AM

Good morning.  We appreciate you responding to our survey with the excellent comments.  We look forward to seeing you next time.  Have a nice Sunday.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JS
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Jasmine S.
Arizona
2019 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
10/10 will be back
Literally my favorite place to come to! And I love everybody here <3 and the popcorn is super good
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/13/2020 04:32 PM

Jasmine,
Thank you for your feedback! It makes us so happy to hear you enjoy your visits at San Tan Hyundai. We are here if you need anything. Have a great weekend.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
WR
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Willard R.
Gilbert, AZ
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mario in Service Dept.
Mario did a great job getting our Tucson in and out when we had it in for servicing. Recommend Mario highly !!
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/12/2020 01:50 PM

Willard,
Thank you so much for taking the time to recognize Mario. We appreciate you and your continued business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
PO
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Pamela O.
Arizona
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service!
Mario was awesome! He was very nice and answered all my questions. He also made sure that all my requests were met.
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/12/2020 01:49 PM

Pamela,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JG
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John G.
Queen Creek, AZ
2014 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
John Gilbertson
As usual Mario took me in on a moments notice and promptly took care of all my vehicle needs.
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/12/2020 01:30 PM

John,
Thank you for your response. We appreciate you and your business. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
SS
gravatar
Stephen S.
Tempe, AZ
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
You’re always greeted with a smile.
Mario was terrific! Got us in and out of service without a hiccup.
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/12/2020 01:27 PM

Stephen,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RH
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Richard H.
Chandler, AZ
2015 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
All ways a pleasure to have my Hyundia serviced at San Tan Hyundia. They are excellent in taking care of their customers and their cars.
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/12/2020 12:58 PM

Richard,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara


Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
HD
gravatar
Harry D.
Gilbert, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
I have been getting my 2013 Elantra
serviced here since I bought it and have been pleased every time. It is the quality of the service you receive
after the sale that brings people back. When I buy my new Hyundai , I will buy it here and have it serviced
here
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/12/2020 12:42 PM

Harry,
Thank you for your response. We appreciate you and your continued business. We look forward to helping you again. 

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
GS
gravatar
George S.
Chandler, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent
The people and service they are excellent.
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/10/2020 11:06 AM

George,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RM
gravatar
Raynaldo M.
Gilbert, AZ
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service and caring team
Had our car in for service last week and was taken care of promptly by Mario. He updated us
on the service and the car was ready in a timely manner. Great all around service once again:)
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/10/2020 11:04 AM

Raynaldo,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DD
gravatar
Daniel D.
Queen Creek, AZ
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Although I was early for my appointment Mario the service advisor was able to get me in and serviced with out a problem
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/10/2020 10:55 AM

Daniel,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
VM
gravatar
Vernon M.
Gilbert, AZ
2008 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Always find a way to get me in even without an appointment! Rob And mario are great
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/10/2020 10:54 AM

Vernon,
Thank you so much for your response and for taking the time to recognize Mario and Rob. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DF
gravatar
Donna F.
Gilbert, AZ
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Trust makes it worthwhile
I am so glad that Mario is back. He is knowledgeable and answers all our questions. I trust this dealership and for that reason, I keep coming back to them.
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/10/2020 10:51 AM

Donna,
Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
LC
gravatar
Leslie C.
Maricopa, AZ
2011 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service
I didn't have an appointment but I was in and out in a short time! Customer service is awesome!!
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/09/2020 03:11 PM

Leslie,
Thank you for your response. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DN
gravatar
Dianne N.
Gilbert, AZ
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Dealership
I always have a positive visit to San Tan Hyundai. They are timely, easy to work with and always do a great job. Mario is excellent to work with and I have never had a problem with with him or the dealership.
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/09/2020 02:52 PM

Dianne,
Thank you for your response. We appreciate you and your business. We look forward to helping you again at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
MG
gravatar
Michael G.
Mesa, AZ
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Did everything I asked and quicker than expected. Thanks !
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/09/2020 02:05 PM

Michael,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
PT
gravatar
Paul T.
Chandler, AZ
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service personnel do a fantastic job.
I think MARIO is an asset to San Tan Hyundai. He has a great personality and very knowledgeable and provides detailed information on the status of my car. He does a fantastic job.
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/06/2020 03:14 PM

Paul,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DK
gravatar
Daniel K.
Mesa, AZ
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
2015 Genesis service
San Tan Hyundai is very customer and service oriented. Mario provided Excellent service and kept me informed during my waiting period. Thanks!
Recommandé
Cara M. de San Tan Hyundai a répondu le 03/06/2020 03:03 PM

Daniel,
Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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