MC

Mary A Carter

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1101 reviews)
79

Client vérifié
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Job
Mary did a great job as usual and in a timely manner
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 09/11/2019 11:14 AM

Good afternoon,

    Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

JO
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Johnny O.
Fort Worth, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service Visit
The Service Department always does a great job. I dropped off my vehicle for repair and it was completed as promised. Mary does a great job!!
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 09/11/2019 11:12 AM

I first wanted to thank you for your business and also for the time to complete this review. We value you and your business. I'm happy that we were able to take care of your service needs and you left with felling we did everything we could to ensure your visit was a good one. IF you need anything at all do not hesitate to call us and we will take care of you.

Best Regards,

Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Have a great week and again THANK YOU!

Employés avec lesquels vous avez travaillé

Client vérifié
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service and Timely
They did everything thing i aaked them too for the price they quoted, and even had it all done sooner than i expected. No messing around or playing games
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 09/11/2019 09:51 AM

Good Morning,

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

DS
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Debra S.
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/06/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Great service
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 09/06/2019 12:00 PM

I first wanted to thank you for your business and also for the time to complete this review. We value you and your business. I'm happy that we were able to take care of your service needs and you left with felling we did everything we could to ensure your visit was a good one. IF you need anything at all do not hesitate to call us and we will take care of you.

Best Regards,

Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Have a great week and again THANK YOU!

Employés avec lesquels vous avez travaillé

AK
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Aaron K.
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Mary and Heather were awesome!
Did exactly what they said they would do.

We had to have our trunk latch replace and thank goodness is was under warranty!!!

Would have been $180 for the latching mechanism.

Service is great at Hiley!
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 09/04/2019 09:10 AM

Good morning. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

SB
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Sarah B.
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/03/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent car car and customer service
My first time as a customer at Hiley Hyundai and will definately return. Everything from scheduling a convienent appointment time and communication from staff during servicing/repairs was wonderful. A+++ service!
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 09/03/2019 12:39 PM

Good afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

TP
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Threcia P.
Joshua, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Mary is always great
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 08/30/2019 03:30 PM

Good Afternoon,

  We appreciate the wonderful compliments.  Thank you for choosing Hiley Hyundai of Burleson. 

Best Regards,
Dean Davis
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

Client vérifié
Alvarado, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always Friendly and great service
The service department always continues to amaze me. Mary Carter and the service manager is has a heart of gold and is so friendly and caring. I hope that Mary Carter gets more than just a pat in the back for being professional and great with customers and her job. She is awesome.
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 08/29/2019 07:28 AM

Good Morning,

  We appreciate the wonderful compliments.  Thank you for choosing Hiley Hyundai of Burleson. 

Best Regards,
Dean Davis
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

Client vérifié
Covington, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/28/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good
Hyundai did good job
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 08/28/2019 01:51 PM

Good afternoon,

Thank you for the kind words.  We appreciate you choosing Hiley Hyundai of Burleson.  

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

BP
gravatar
Billy P.
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
People are friendly and service was quick
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 08/28/2019 08:29 AM

Good morning Billy,

 Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

Client vérifié
Joshua, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome
Marry is awesome! Great job
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 08/21/2019 07:02 AM

Good Morning,

  We appreciate the wonderful compliments.  Thank you for choosing Hiley Hyundai of Burleson. 

Best Regards,
Dean Davis
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

Client vérifié
Arlington, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
As always.
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 08/19/2019 06:39 AM

Good Morning,

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

AS
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Anthony S.
Arlington, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service
Mary Carter went above and beyond to assist us with our vehicle.
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 08/19/2019 06:42 AM

Good Morning,

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

Client vérifié
Cleburne, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Undecided
They gave me a list of things that are needed for my car, but their prices are above what I'd be charged elsewhere, for the same quality of care. Why go somewhere more expensive, when I'm struggling to survive as is?
Non recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 08/19/2019 06:44 AM

Good Morning,

 Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Service Manager
Dean Davis
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

Client vérifié
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
5 stars
?????
Non recommandé
Employés avec lesquels vous avez travaillé

TE
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Troy E.
Fort Worth, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Troy Eastland Jr
Great job done, without having an appointment
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 08/16/2019 09:58 AM

Good afternoon Troy,

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

 

Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

Client vérifié
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/09/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Great service and great people
Recommandé
DEAN D. de Hiley Hyundai of Burleson a répondu le 08/16/2019 02:17 PM

Good afternoon,

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.


Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Employés avec lesquels vous avez travaillé

JA
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Jean A.
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Easy going and great customer service
Very easy going, good atmosphere and great customer service!
Recommandé
GREG B., Service Manager de Hiley Hyundai of Burleson a répondu le 08/02/2019 12:45 PM

Good afternoon Jean. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Greg Bernard
Service Manager
972-816-6607
Employés avec lesquels vous avez travaillé

WK
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Wanda K.
Fort Worth, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick and efficient service. Nice personnel.
Service staff listened to my problem and took their time to look into the matterr.
Recommandé
GREG B., Service Manager de Hiley Hyundai of Burleson a répondu le 08/02/2019 12:44 PM

Good afternoon Wanda!

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Greg Bernard
Service Manager
972-816-6607
Employés avec lesquels vous avez travaillé

RS
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Regina S.
Burleson, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Local Hyundai Car Dealership is Awesome!
I went to pick out a new SUV at Hiley Hyundai last Saturday and Al Smith was my salesman. Not only was he very patient, but Al was very accommodating in helping me find the perfect vehicle. I never felt any pressure of having to buy and close the deal that day. I would highly recommend Al Smith and Hiley Hyundai to my friends and family!
Recommandé
GREG B., Service Manager de Hiley Hyundai of Burleson a répondu le 07/31/2019 12:55 PM

Good afternoon Regina. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Greg Bernard
Service Manager
972-816-6607
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.