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MARK BOSWELL

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(530 reviews)
82

Critiques de MARK BOSWELL

Client vérifié
Saint Augustine, FL
2013 Hyundai Elantra Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great experience
I had warranty work preformed on my wife’s car and they did a wonderful job. The work was completed within the one hour projected time frame.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/25/2018 11:43 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
RK
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Russell K.
St. Augustine, FL
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and efficient
Everyone I come in contact with that is a part of this dealership has always been friendly and receptive to my needs as well as informative about the needs of my vehicles.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/23/2018 01:15 PM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
RO
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Randall O.
Saint Augustine, FL
2016 Hyundai Accent
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
Good service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/17/2018 07:14 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
JK
gravatar
Jeff K.
Palm Coast, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer orientation
The organization appears to be customer oriented.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/14/2018 05:01 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
HG
gravatar
Harvey G.
Saint Augustine, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Did good job as I expect
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/12/2018 07:41 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
MB
MARK BOSWELL
CG
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Christopher G.
Jacksonville, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome service
Great service experience and all employees had great attitudes as well
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/11/2018 11:28 AM


 We thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
SH
gravatar
Stacy H.
Saint Augustine, FL
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best service and people
Everyone here is amazing! Always so friendly and quick. They are honest with their estimates of time frame and price. Waiting area is comfortable.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/09/2018 05:31 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
GM
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George M.
Palm Coast, FL
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional, on time, clean
Great

But why don’t I receive coupons like my friends do?
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/05/2018 06:07 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine. We will check on the coupons for you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
MZ
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Mary Z.
Saint Augustine, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always great service
When I go to this dealership for my regular service, I never get the feeling that they are trying to upsell me and anything that may need to be done is always discussed thoroughly with me before it is done. The service writers are great. They are kowledgeable and helpful. I have referred 4 people to this dealership for the very reasons mentioned above.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 04/02/2018 05:52 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Client vérifié
Palm Coast, FL
2017 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/30/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Dealership visit
Recent dealership visit for scheduled oil change when uneven tire wear dis covered.. Tire balance, rotation completed during visit, so no need rescheduled another 25 min. drive to area..............................
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/30/2018 07:16 AM

Thank you for sharing your service experience with us. Glad to hear we discovered the uneven tire wear before having to replace them.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
MS
gravatar
Mark S.
Saint Augustine, FL
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Super job
Very quick and thorough service even if it was just for an oil change. Like the personal communication to keep me informed.
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 03/23/2018 11:12 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
DD
gravatar
Debra D.
Palm Coast, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great people
Love my Hyundai and love this dealership
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/22/2018 03:29 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
LC
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Lilli C.
Saint Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service!
Scheduled our car regular maintenance, oil change and tire rotation. Performed their multi-point check promptly and completed the work in no time! Noted wiper blades needed replacing. Even washed and vacuumed our car for free!! We appreciate having a car dealer that we can trust with our vehicle safety!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/21/2018 10:24 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
DW
gravatar
David W.
Hastings, FL
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Coffee and cookies
Service person greeted me by name.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/19/2018 11:06 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
MB
MARK BOSWELL
Client vérifié
Saint Augustine, FL
2012 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Great service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/19/2018 05:56 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
CC
gravatar
Charles C.
Saint Augustine, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
outstanding service
everything was as it should be-prompt, efficient and friendly--no waiting, atmosphere was helpful and inviting and work was accomplished quickly.
thank you for a great experience-highly recommended-will be back. thanks again
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/14/2018 10:24 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
JC
gravatar
John C.
Yulee, FL
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Highest Quality Customer Service
I drive from Yulee, FL to service my car. It is worth it. Customer service is obviously important to St Augustine Hyundai and I appreciate it!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/14/2018 10:26 AM


 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
RT
gravatar
Richard T.
St. Augustine, FL
2013 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service Experience
The staff is friendly, the waiting area is clean and comfortable as well.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/13/2018 02:56 PM


 Thank you for sharing your service experience with us we enjoy hearing how we are doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
MD
gravatar
Morris D.
St. Augustine, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly & personalized service
Good customer relations is always important. Very friendly customer service staff in that regard.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/07/2018 12:46 PM


 Thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
PW
gravatar
Phyllis W.
Palm Coast, FL
2010 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
All the service reps are extremely pleasant and I always feel that giving good service is important to them. I especially like the shuttle to the shopping areas and the drivers are also very respectful . Keep the good work up.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/02/2018 06:40 AM


 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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