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KEITH MONDELLO

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(246 reviews)
60

Critiques de KEITH MONDELLO

Client vérifié
Ponte Vedra, FL
2013 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
x
x
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/14/2018 10:21 AM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
JG
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James G.
St. Augustine, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
exellent service
friendly, efficient and timely service. well done.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 03/13/2018 08:53 AM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
KM
KEITH MONDELLO
Client vérifié
Palm Coast, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
I am stuck with the Sonata but not with the service department.
I brought the car in for yet another problem, this time the air bag light stays on. The service center was very busy that day, and it was taking longer than expected to diagnose the car's trouble, so my service writer generously offered a loaner car. And even though she was up to her eye balls in work that day, she treated me, the customer, with courteousness and respect. I did not get the car repaired by Hyundai because the repair cost was astronomically high, but that isn't the fault of the service department. The service department is okay by me.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/28/2018 04:24 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
Client vérifié
St. Augustine, FL
2017 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/22/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Car
my car was serviced here
Recommandé
GIOVANNI R. de Hyundai of St. Augustine a répondu le 02/22/2018 06:00 AM

Thank you for the 4 star rating and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5 star rating on your next visit.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
KM
KEITH MONDELLO
UN
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Ulrich N.
St. Augustine, FL
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer Care at Dealership
Stellar Service and good communication!
Special spotlight on Tundi and Sherryl!! No arrogance, clear instructions and excellent performamce. The service department is what makes this dealership stick out from the rest in Florida!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 02/01/2018 06:14 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
TW
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Terrance W.
St. Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service starts with the ones checking your car in for service. The staff at St Aug HYUNDAI are excellent.
Great dealership!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/29/2018 05:52 AM


 We greatly appreciate you sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. Our service team enjoys reading how we are doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
TR
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Toni R.
St. Augustine, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The staff is VERY helpful and polite
The staff at Hyundai of St Augustine have always been friendly and willing to help with any questions or problems I may have.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/23/2018 02:01 PM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
KM
KEITH MONDELLO
CF
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C F.
Jacksonville, FL
2016 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly, efficient service!
We drive 50 minutes to bring our vehicle here for service because we know they will be honest, efficient, friendly, and do a great job. We have never had a bad experience and they go out of their way to keep you informed on your vehicles service - what they're doing, what they recommend, and what you can expect. All the employees are awesome!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/22/2018 05:49 AM


 Thank you for taking the time to share your kind words about your service experiences with us and for your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
GH
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George H.
St. Augustine, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service, fast and efficient.
five stars all the way.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/22/2018 05:44 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
MK
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Maria K.
Jacksonville, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Pleasant and staff prompt service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/22/2018 05:42 AM

 
 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
DT
DANNY PEREZ TORRES
KM
KEITH MONDELLO
Client vérifié
Ponte Vedra, FL
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service people
The service people were very nice and had the car ready sooner than I was originally told.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/19/2018 12:59 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
JB
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Janet B.
Ponte Vedra Beach, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Dept. Sheryl is excellent. I travel just under 30,000 a year and need my car in tip top shape!
Very accommodating and honest.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/18/2018 12:24 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We agree, Cheryl is a tremendous asset to our service team.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
LM
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Lawrence M.
Ormond Beach, FL
2014 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Do not know wha title you are looking for
I had an emergency on Saturday at 2pm and Giavoni took care of it instantly. I really appreciated the quick service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/10/2018 06:16 AM

Thank you for taking the time to share your service experience with us. Giovanni enjoys reading the your kind words.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
KM
KEITH MONDELLO
JB
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Jean Michael B.
Ponte Vedra, FL
2010 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall and maintenance combined
Great service from beginning to end: booking, arrival, orientation to explanations of services needed, shuttle service, application of relevant discounts, completion of all recalls and maintenance for 2 cars at once. Always friendly and caring staff taking time to explain and answer questions.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/06/2017 06:13 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Happy Holidays from our family to yours.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
CM
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Charles M.
Palm Coast, FL
2013 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service advisor Roger Young & other people and quality of service provided.
The title says it all.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/28/2017 05:42 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. Our service team enjoys hearing how we are doing.

 Happy Holidays from all of us!!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
DB
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Donna B.
St. Augustine, FL
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
happy customer
Excellent service writer, excellent service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/24/2017 06:09 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
RV
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Ralph V.
Welaka, FL
2015 Hyundai Genesis
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
11/18/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The people that work there
The employees are truly a great team. The business is blessed to have them.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/20/2017 02:53 PM


 Thank you for sharing your visit with us and for taking the time to speak with Roger. We fully understand being upset about the cost of the Genesis H.I.D headlight assembly and we did give you a discount on the cost of installation. We value you and have always tried to take wonderful care of you. Please contact me directly if you wish to discuss this further or if I may ever assist you.


It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Joe King
Service Director
JoeKing@Hyundaiofstaugustine.org
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
VL
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Valulink L.
Louisville, KY
2013 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great people deliver great service
I'm always satisfied with the service I receive at Hyundai of St Augustine.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/20/2017 06:10 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

 Happy Thanksgiving from our Service Team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
LS
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Lisa S.
Palm Coast, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Car
Good service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/15/2017 07:55 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
Client vérifié
Lombard, IL
2013 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good workmanship and personnel
Do a great job
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/08/2017 06:23 AM


 Thank you for the kind words and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
RY
ROGER YOUNG
KM
KEITH MONDELLO
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