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JUSTIN SPURLOCK

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(297 reviews)
86

Critiques de JUSTIN SPURLOCK

WG
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William G.
Palm Coast, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Servoce
Justin did a great job and was very personable.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/28/2019 06:12 AM


 We appreciate you taking the time to share your service experience with us. Great job Justin.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
LT
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Lula T.
Saint Augustine, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
SERVICE IS ON TIME AND ALWAYS EXCELLENT
SERVICE STAFF IS CLEAN AND NET. DEALERSHIP IS CLEAN AND WAITING ROOM IS CLEAN AND TIDY.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/23/2019 05:49 AM


 We appreciate you taking the time to share your service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
CB
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Cynthia B.
Saint Augustine, FL
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very Helpful
Staff is very helpful and courteous
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/22/2019 11:59 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
SR
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Stanley R.
Ponte Vedra Beach, FL
2014 Hyundai Equus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Clear communication on issues and speed of service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/22/2019 05:54 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
JW
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Joseph W.
St. Augustine, FL
2017 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/21/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Usually quicker service
I said it all
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/21/2019 01:37 PM


 Thank you for sharing your service experience with us. Our apologies for the amount of time needed to complete your services. The open recall we completed does take quite a bit of time to finish, I hope this was explained to you at the time of your service write up. We will reiterate this on our morning meeting. We are committed to exceeding your service expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
LF
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Linda F.
Palm Coast, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Linda Feci
Customer Service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/17/2019 12:55 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
SB
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Steve B.
St. Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Pleased
I felt that My car and myself were handled professionally and that's. Hard to find
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/16/2019 12:52 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Client vérifié
St. Augustine, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service
always a pleasure to do business with Hyundai of St. Augustine
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/16/2019 06:19 AM


 We thank you for taking the time to share your recent service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
MM
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Morris M.
Ponte Vedra Beach, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Exceptional Service
Saturday I woke up to a flat tire. AAA came and put on the spare. I dropped it off at the dealership that morning. They were very busy but assured me they could patch the tire and I said I could return later in the afternoon. When I returned the service agent was waiting for me, got the car in immediately and within 20 minutes I was on my way home. They went the extra mile.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/15/2019 11:52 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
DT
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Daniel T.
St. Augustine, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
We like the personal attention offered by the service rep. He kept us informed. Dan (the service rep) does an awesome job.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/14/2019 01:12 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
Client vérifié
St. Augustine, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
They make it easy
The staff are professional and courteous.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/07/2019 05:57 AM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your service expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
EK
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Elisa K.
Palm Coast, FL
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service. Nice people.
The service went smooth. No problems. And was done in a timely manner .
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/07/2019 05:38 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
LS
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Lisa S.
Palm Coast, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Never had problems
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/03/2019 09:45 AM


 We thank you for sharing your service experiences with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
JK
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Jeff K.
Palm Coast, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
2015 Hyundai Sonata Service
Made an appointment for Dec 27. Everything went fine. The staff is always professional and friendly.
Lube, Oil, Filter. was performed on time.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/31/2018 03:19 PM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
SS
gravatar
Stephen S.
Palm Coast, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
Great Service.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/31/2018 06:21 AM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
PG
gravatar
Patricia G.
Saint Augustine, FL
2018 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai of St Augustine
Great customer service. Highly recommend
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/20/2018 11:36 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Client vérifié
Green Cove Springs, FL
2018 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
FAST PROFESSIONAL SERVICE
service that I requested was done well.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/17/2018 11:54 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Client vérifié
Ponte Vedra Beach, FL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Exellent experience
friendly,courteous,helpful
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/14/2018 11:31 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
JW
gravatar
Jack W.
Palm Coast, FL
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good
Friendly and courteous
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/11/2018 12:18 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
GM
gravatar
Gary M.
Saint Augustine, FL
2011 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They know Customer Satisfaction
Service excellence. The complete service experience from scheduling an appointment to picking up the car. Staff is fantastic. Friendly courteous and most importantly dedicated to completing the work on time and in a quality fashion.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/07/2018 01:25 PM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
JS
JUSTIN SPURLOCK
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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