JR

JAY L REDDEN

Hyundai On Perryville

Évaluation globale

4,7

(307 reviews)

70

Critiques de JAY L REDDEN

Client vérifié

Rockford, IL

2016 Hyundai Sonata

03/27/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

No bueno

No bueno when they tell u do not worry u got 10 years of warranty

Non recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/29/2019 07:05 AM

Good Morning,
Thank you for your feedback from your recent visit with us . i did leave you a voice mail today and asked for you to give me a call when you get a chance . I looked at your information and you do have the 10 year & 100,000 mile warranty,the information we gave you was correct . Unfortunately on oil consumption we are just the middle men to Hyundai . We give them all the information and they make the determining call on how they will proceed from there . We will try and do everything we can to get all the correct information to Hyundai so that they will hopefully make a decision for your vehicle . Thank you

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

Client vérifié

Rockford, IL

2018 Hyundai Elantra

03/25/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Friendly staff

Friendly staff

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/26/2019 04:26 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

Client vérifié

Loves Park, IL

2014 Hyundai Santa Fe S

03/25/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

I have already explained my feelings

I have already explained--I am done with them

Non recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/26/2019 09:39 AM

Good Morning,
Thank you for your feedback from your recent visit , we spoke on the phone earlier . As i stated on the phone if we can do anything to help you with your issue please let us know. I am happy to go with a test drvie whenever you would like to try and duplicate the issue . the reviews given are how we help you and not the conditon or oepration of Hyundais warranty on there vehicle . Thank you nad have a great day .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

SK

Sherelyn K.

Roscoe, IL

2013 Hyundai Santa Fe S

03/20/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Recall Service

Was in for the check on the recall. Good service and out in a timely manner.

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/21/2019 04:16 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

CB

Courtney B.

Poplar Grove, IL

2018 Hyundai Elantra

03/20/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great quick service

Thanks for the quick service for my recent oil change.

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/20/2019 11:16 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

BB

Betsy B.

Rockford, IL

2007 Hyundai Tucson

03/15/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

...

...

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/15/2019 12:54 PM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

PM

Pablo M.

Belvidere, IL

2018 Hyundai Sonata

03/13/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Maintenance

Great service

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/14/2019 04:28 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

AJ

Aimee J.

Rockford, IL

2017 Hyundai Elantra

03/12/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Not fixed and more

Issue not resolved plus issues with heater now...

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/13/2019 06:18 AM

Good Morning Aimee,

Thank you for your feedback from your recent visit , I’m sorry to hear your having an issue still with your vehicle . I actually test drove the vehicle myself after we looked at it the other day and it drove great . There must be something else causing the issue . I know you spoke with Jay yesterday , whenever you can get it back in we will take care of you . The sticker I will look into that we can get you another I apologize. I am out of the office but I will make sure my team follows up with you about gettour your matter resolved .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

Client vérifié

Rockford, IL

2015 Hyundai Elantra

03/11/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

Excellent service as always! Jay was super helpful and honest about everything going on. He’s great! Thank you Hyundai team for always making my visit awesome.

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/11/2019 11:49 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

Client vérifié

Byron, IL

2016 Hyundai Sonata

03/09/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Cathy W.

All repairs & oil changes done in a timely fashion. Also appreciate loaner car when needed.

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/11/2019 04:19 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

LK

Linda K.

Rockford, IL

2017 Hyundai Tucson

03/08/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Trust and great service

I trust that my vehicle is going to be serviced with care and the mechanics are knowledgeable with all the workings of my car. As a woman and senior, I need a dependable car and a service center I can trust.

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/08/2019 10:52 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

RH

Richard H.

Peoria, IL

2012 Hyundai Sonata

03/08/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

RH

Great service from the Rockford group.

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/08/2019 04:24 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

BP

Barb P.

Rockford, IL

2013 Hyundai Sonata

03/07/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Willing listeners who take care of the problem immediately if at all possible. Friendly people!

Making and app't was easy and timely. The staff was ready, pleasant, knowledgeable and very thoughtful concerning my comfort while waiting for the work to be completed. All was completed in the expected time frame and the young man who spoke to me explained (in my language) what they had done. The dealership is exceptionally clean and everyone I contacted was congenial and helpful.

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/07/2019 12:35 PM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

TM

Tyler M.

Rockford, IL

2011 Hyundai Sonata

03/06/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

great location

easy location to get to quick maintenance

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/06/2019 10:09 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

CH

Corey H.

Loves Park, IL

2013 Hyundai Tucson

03/01/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The staff is awsome !!!!!!!

Absolutely love the staff and techs they take good care of you.

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 03/01/2019 10:16 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

KV

Karen V.

Rockford, IL

2013 Hyundai Sonata

02/28/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Friendly and efficient

The Hyundai on Perryville is always friendly, efficient, and knowledgeable. I trust their expertise and appreciate their respect of my time.

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 02/28/2019 11:47 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

Client vérifié

Ashton, IL

2005 Hyundai Tucson

02/28/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service

Great Dealership been with them since 2005. Always have done right by our family and autos

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 02/28/2019 10:31 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

Client vérifié

Rockford, IL

2015 Hyundai Sonata

02/27/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service Recall and oil change

OK

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 02/27/2019 12:16 PM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

Client vérifié

Durand, IL

2018 Hyundai Tucson

02/27/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Warranty service

Friendly staff, prompt service. Problem solved.

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 02/27/2019 12:16 PM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

Client vérifié

Rockford, IL

2016 Hyundai Tucson

02/24/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Happy with service

Very pleasant employees.

Recommandé

Bret B., Service Manager de Hyundai On Perryville a répondu le 02/25/2019 04:25 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Employés avec lesquels vous avez travaillé

261-280 sur 323 résultats

Les avis suivants sont soit en attente de vérification, soit non recommandés, ou ont été signalés pour violation de notre Politique d'Avis.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.