JM

Jacob Mahar

Accessories Manager
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(262 reviews)
93

CM
gravatar
CORY M.
Post Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/08/2021
client vérifiéVérifié Client
10
Catégorie : Service
Great service and attention as always
Took my truck in for some recall maintenance and a new set of tires. Jacob was super helpful and so was the front staff in maintenance. Always like bringing my truck here because I feel like it great service.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 10/08/2021 02:53 PM

Cory, thank you for the great review! We're so glad that we were able to take care of your recall and your tires! We'll be sure to pass along your kind words to Jacob and the whole service team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/28/2021
client vérifiéVérifié Client
10
Catégorie : Service
Level kit, wheels, and tires
Simple, smooth process to get my F150 leveled, with wheels and tires.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/31/2021 01:27 PM

Anonymous, thank you for the kind review! We're so glad that your leveling kit and wheels/tires went smoothly! They look great on your F150! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

DP
gravatar
DAVID P.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2021
client vérifiéVérifié Client
10
Catégorie : Service
2020 Lariat
Great experience!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/31/2021 01:22 PM

David, thank you for the great review. We're so glad that we were able to take care of you and your 2020 Lariat. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

RG
gravatar
RICK G.
Descanso, CA
Ford F250
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2021
client vérifiéVérifié Client
10
Catégorie : Service
Friendliest folks ever
We were on vacation and our 2019 F 250 broke a rear suspension part. The gentleman in parts ordered and quickly had them overnighted and the gentleman in their accessories dept quickly had them installed. When others said 14 days, this team had me finished and out the door for 1/3 of what I expected. Never been treated this good.
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/31/2021 01:17 PM

Rick, thank you for the outstanding review. We're so glad that we were able to help you out and hopefully help save your vacation! It was a pleasure serving you! Thank you for choosing Mike White Ford! We hope to have the opportunity to serve you again in the future!

Employés avec lesquels vous avez travaillé

MS
gravatar
MIKE S.
Hayden, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2021
client vérifiéVérifié Client
10
Catégorie : Service
Top notch Service and Accessories Departments!
Jacob’s customer service was above expectations, he got me in on very short notice and had great communication. Russ the technician must be a master troubleshooter, because he diagnosed and fixed the issues I was having in record time. He even fixed an issue I was having with a ambient temperature sensor and a code that I just figured I would have to live with, and I didn’t even ask them to. It’s like having a brand new vehicle. Above and beyond what I expected. Thank you!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/25/2021 10:44 AM

Mike, thank you for the top notch review! We're so glad that Jacob and Russ were able to take care of you so well! That's always our goal! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

MB
gravatar
MELINDA B.
Priest River, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2021
client vérifiéVérifié Client
10
Catégorie : Service
Love my new Ford!
Just bought a new vehicle from Mike White Ford. Lance Williams in sales did an outstanding job. He sold me a vehicle that I absolutely love. He is very knowledgeable and a pleasure to work with. Thank you!
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/17/2021 02:26 PM

Melinda, thank you for the 5 star review! Congratulations on the new vehicle! We're so glad that you had such a good experience with Lance and we will be sure to pass along your kind words! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

LH
gravatar
LISA H.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2021
client vérifiéVérifié Client
Catégorie : Service
Chip Guard
Chip guard was replaced where bubbling had occurred. Jaco was very helpful. Also, got an oil change done earlier fir us instead of having to bring car back next day for scheduled appointment.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/10/2021 09:36 AM

Lisa, thank you for the 5 star review! We're so glad that we were able to get the chip guard situation sorted and also an oil change! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

BK
gravatar
BRUCE K.
Spokane, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2021
client vérifiéVérifié Client
Catégorie : Service
Curious, customer-service oriented
Definitely not the typical car sales environment. A pleasure to work with. Everyone was very accommodating to our unique (and difficult) circumstantial needs.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:41 PM

Bruce, thank you for the fantastic review! We're so glad that you had such a pleasant experience! No needs are difficult; all customers just have different circumstances to navigate and we're very happy to work together to find solutions! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

DB
gravatar
DAN B.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2021
client vérifiéVérifié Client
Catégorie : Service
Jacob Mahar made my experience perfect
I couldn’t have had a better experience getting my new tires for my truck. Jacob and his team were fast, efficient, and very professional.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 08/03/2021 04:31 PM

Dan, thank you for the perfect review! We're so glad that Jacob and his team were able to get your tires installed quickly and professionally! We will be sure to pass along your kind words! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

DG
gravatar
DAVID G.
Sandpoint, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2021
client vérifiéVérifié Client
Catégorie : Service
I’m picky when it comes to service ...
... and I was quite pleased with the timely, professional service we received.
Well done!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 06/24/2021 03:47 PM

David, when it comes to our vehicles - we're picky too! We're glad that you've been pleased so far! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

JR
gravatar
JOSEPH R.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2021
client vérifiéVérifié Client
Catégorie : Service
The Devotion of the Dealership
Had and absolutely WONDERFUL experience with Mike White Ford. My Product Specialist had the Body of Greek God that was vibrant of colors and his Management team was of those from Mount Olympus whom had tons of patience, as I was a very picky buyer. They found me the exact Chariot I needed for my growing family. We could not be more gratified! Thank You Mike White Ford and Team!!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 06/24/2021 03:29 PM

Joseph, thank you for the fantastic review! We'll be sure to pass along your kind words to your product specialist! We look forward to hearing about the adventures of your chariot! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

RC
gravatar
ROBERT C.
Eagle River, AK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2021
client vérifiéVérifié Client
Catégorie : Service
Completely satisfied
From initial contact to delivery of our new Ford F-150 the purchase was a friendly, professional, no pressure experience. We live in Alaska, so this purchase was completed entirely by internet and phone without any glitches. Outstanding!
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 06/16/2021 03:24 PM

Robert, thank you for the phenomenal review! We're so glad that your experience was smooth, friendly and professional! We're proud to serve all of our customers, from Alaska to Florida! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

JD
gravatar
JAMES D.
Sandpoint, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2021
client vérifiéVérifié Client
Catégorie : Service
Friendly , professional and overall good sales experience.
I bought an F150 XLT from your agency and Tyler Hundt was my sales representative. He did a very professional job of explaining how the truck functions and, with my permission , helped me unfreeze my credit agency files. He explained clearly my financing options and help me understand the accessories and options I might want to add to the purchase. Jacob Mahar did a professional job getting my bed cover installed and protection coating applied to the truck. In addition, he went out of his way to help install and calibrate the boat trailer back up equipment and made sure I understood how it functions. I was very pleased with his help and attention to detail.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 05/24/2021 01:24 PM

James, thank you for the incredible review! We're so glad that you had such a great experience with Tyler Hundt during your purchase and Jacob getting your accessories installed! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

ED
gravatar
ELIZABETH D.
Spirit Lake, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2021
client vérifiéVérifié Client
Catégorie : Service
Great Service
Jacob was so helpful and had me on and out of their in an hour.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 05/14/2021 03:08 PM

Elizabeth, thank you for the great review! We're so glad that you had such a great and speedy experience with Jacob! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

DK
gravatar
DAVID K.
Rathdrum, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2021
client vérifiéVérifié Client
Catégorie : Service
Good service
Had a great time and the service was outstanding.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 05/11/2021 02:33 PM

David, thank you for the fantastic review! We're so glad that you had such a pleasant experience and outstanding service! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

Client vérifié
Harrison, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2021
client vérifiéVérifié Client
Catégorie : Service
service dept.
Good service, attitude and reasonable price in service area
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 05/10/2021 04:01 PM

Anonymous, thank you for the good review! We're so glad that you enjoyed our service people and found our prices to be reasonable! Those are two of our biggest goals! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

PM
gravatar
PAUL M.
Athol, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/03/2021
client vérifiéVérifié Client
Catégorie : Service
Great Customer Care
Bought a used vehicle from Mike White Ford in Coeur dAlene recently and the service, care and professionalism was excellent! Highly recommend
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 05/03/2021 03:34 PM

Paul, thank you for the great review! Congratulations on your new ride! We hope that you have some great adventures with it! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

JF
gravatar
JUSTIN F.
Sandpoint, ID
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2021
client vérifiéVérifié Client
Catégorie : Service
Great service
Great service
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 05/03/2021 03:32 PM

Justin, thank you for the great review! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

RH
gravatar
RANDALL H.
Coeur D Alene, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2021
client vérifiéVérifié Client
Catégorie : Service
Tonneau cover
I was able to get it installed today. I wasn't expecting that as a lot of the places I inquired about getting one were backordered about 6 weeks. So glad I stopped at Mike White Ford.
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 05/03/2021 03:29 PM

Randall, thank you for the 5 star review! We're so glad that we were able to assist you with your tonneau cover and get it installed as well! We're glad you stopped by as well! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé

SE
gravatar
STEVEN E.
Rathdrum, ID
Ford F350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2021
client vérifiéVérifié Client
Catégorie : Service
Awesome experience
Great Service Jacob was great to work with
Recommandé
Haley B. de Mike White Ford of Coeur d'Alene a répondu le 04/22/2021 02:53 PM

Steven, thank you for the awesome review! We're so glad that you had such a great experience with Jacob! We will be sure to pass along your kind words! It was a pleasure serving you and your vehicle! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.