GD

GARY DESROSIERS

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(981 reviews)
62

TF
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Tina F.
Miami Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Efficient
Would highly recommend
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 02/07/2017 05:20 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

LE
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Lourdes E.
North Bay Village, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellence!
It was a very pleasant and professional experience and I would recommend to anyone.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 02/06/2017 05:10 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

JM
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James M.
Plantation, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
People-Gary Service Rep was key to easy transaction
Excellent
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/27/2017 05:32 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Gary exceded my expectations and did an outstanding job of handling my appointment quickly and efficiently.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/25/2017 07:19 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

OA
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Osvaldo A.
Hialeah, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
services
the guy who help me up at dealer his explain everything they what going to do to the car plus how long was going to take.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/25/2017 07:18 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

LR
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Leonardo R.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service!
very excellent service from all the crew at Braman Hyundai.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/23/2017 10:31 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Gary was very nice and he made sure that I understood my service. I was in and out in a timely manner.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/23/2017 06:14 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

RB
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Rochen B.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Gary always takes great care of me!
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/20/2017 10:51 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

BE
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Bnz E.
Miami Beach, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Best Customer Service
I went for an emergency battery replacement. Was treated like royalty by Gary and he delivered as promised!
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/17/2017 02:13 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Personal attention.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/16/2017 05:23 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Efficient and thorough
Great service
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/13/2017 09:30 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

CR
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service was delivered on schedule
Service was quick and efficient.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/12/2017 05:28 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Weston, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/09/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service from Gary, Poorly Communicated by Booking Agent
I was due for my first routine maintenance, which if you want it to be complimentary it needs to be at the dealer you got the car from. Since the time I got the car I moved up to Broward county. I called to make the appointment, and was able to get it for the next day. The lady failed to let me know that two pieces of my car had been recalled. So when I showed up the next morning, expecting to wait 1 1/2 hours max, they told me it could actually be up to 2 1/2 hours. I worked from home and needed to get back for my calls. They do give you a voucher for up to $40 with Uber, but since I live far that would've only covered one way. So I was stuck. Then with the help of Gary I was able to get a loaner for the day and come pick my car up the next morning. It was about a 30 minute headache, if she would have told me from the beginning about the expected wait time, but other than that they were great to me.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/10/2017 06:46 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

MA
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Mario A.
Fort Lauderdale, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/05/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Automated response to issue... really?
I was sent an email asking how my last visit was. It was unsatisfactory so I wrote a detailed review of my experience. In response, the service manager sent an automated response to my email. Is this how you resolve customer issues? Very disappointing and unprofessional.
Non recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/06/2017 05:12 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

DR
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Daisy R.
Miami, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I had bad overall experience.
Did not fixed the issue for which I paid and got charged for something that should've been covered by warranty.
Non recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/04/2017 07:55 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

EF
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Evelyn F.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Attentive to the Customer needs.
Gary my service agent was excellent.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/04/2017 07:54 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

IC
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Ivis C.
Hialeah, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excelente
Yes
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/04/2017 07:54 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Exellent services and fast!
My service resp. is the best "Gary"
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/04/2017 07:54 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good customer service
Gary did a great job in all aspects of customer service
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 01/03/2017 06:20 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Surfside, FL
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
12/29/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Over charged
Over charged to change a break light. I was charged $80.00 to change a break light
Non recommandé
LUIS M., service manager de Braman Hyundai a répondu le 12/30/2016 10:32 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.