GD

GARY DESROSIERS

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(981 reviews)
62

AL
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Alan L.
Sunny Isles Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Pleasant
Yes
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 03/22/2017 05:36 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

GO
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GUSTAVO O.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Braman Hyunday service, recommended. Go there.
I visited Braman Hyunday for car service. I were over there without scheduled appointment, and I was treated very well by every staff. The job was done in about 45 minutes but I use the lobby while drink a good coffee under air condition watching videos. I note every costumer show appearance as satisfaction. The work on my car was performed great, excellent and in good time.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 03/20/2017 05:39 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

JB
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Juanita B.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
atmosphere
5
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 03/20/2017 05:38 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

CL
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Chantal L.
North Miami Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The staff.
I would absolutely recommend Braman Service to all friends and family members.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 03/11/2017 06:54 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

ED
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Elizabeth D.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very good
Very good service
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 03/09/2017 12:42 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

CL
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Cesar L.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
March 4th
On my last visit to Braman Hyundai, I was taken care of by a representative that I had not met before. He displayed a high degree of professionalism, which was a nice change from the subpar reps that I had dealt with before. Thank you, Gary for the great service.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 03/08/2017 12:52 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

FM
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Fabrice M.
Hialeah, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Professionalism
I had a great experience, everyone was professional and all my concerns were dealt with.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 03/07/2017 06:06 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

S
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S.
Miami, FL
2012 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service and a pleasure to wait if you have to!
Great service and always very professional!
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 03/02/2017 01:18 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Key Biscayne, FL
2014 Hyundai Santa Fe S
ReScore Avis™
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/01/2017
client vérifiéVérifié Client
Catégorie : Service
Convenient
They called me to let me know the part was ready. After waiting 11/2 hrs at the dealership, they told me they received the wrong part. Unbelievable
Non recommandé
Employés avec lesquels vous avez travaillé

Client vérifié
Key Biscayne, FL
2014 Hyundai Santa Fe S
ReScore Avis™
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/01/2017
client vérifiéVérifié Client
Catégorie : Service
Convenient
They called me to let me know the part was ready. After waiting 11/2 hrs at the dealership, they told me they received the wrong part. Unbelievable
Non recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/28/2017
Type de service : Repair
Catégorie : Service
convenient
should have parts ready for customer for recalls
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 03/01/2017 04:33 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

JL
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Jessica L.
Hialeah, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
My rep Gary worked with me to get my car serviced in a timely manner.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 02/27/2017 06:04 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

LL
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Ly L.
Miami, FL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The staff that attended me
Great treatment from the staff
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 02/27/2017 06:04 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

SS
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Sara S.
El Portal, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The service representative Gary was very professional and a pleasure to do business with my car swervice.
The prompt and friendly staff.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 02/24/2017 10:46 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

MM
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Melanie M.
Bay Harbor Islands, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Personal attention
Gary greeted me at the drop off area. When I pulled in, he immediately came over to my car. We went over my needs and concerns and when he asked whether I would stay and wait for my car, he also asked if I was aware of Braman's reimbursement policy for Uber or Lyft. I wasn't. Based on that, I left the car there and took an Uber. Gary called me back in the timeframe he'd indicated he would with his analysis of my issues and his recommendations. He said he would call me back within a certain timeframe again, and he did. My experience with him was one of the best I've ever experienced there, or elsewhere.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 02/24/2017 10:46 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

L
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L.
Miami, FL
2016 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service. Fast and friendly.
At the time of the appointment I was received and checked in fast. The gave me options to wait or return later. The waiting areas was pleasant, even through I ended up leaving and then coming back for my car.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 02/24/2017 05:31 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

DO
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Dwight O.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
before service comesthe service advisor and I had the best
I thought I mentioned all this before but Gary is the best Service advisor I have ever had and he is a credit to your organization.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 02/21/2017 10:34 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

Client vérifié
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Employees
Gary is amazing! Ask for him!
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 02/15/2017 05:13 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

LL
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Laura L.
Miami Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great and consistant service as always
Gary was attentive and friendly. Service was speedy and comprehensive.
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 02/13/2017 07:59 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

EP
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Eder San P.
Margate, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
customer service rep
customer service rep
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 02/08/2017 12:59 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé

VB
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Veronica B.
Miami, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good customer service and getting u in and out
I'll allways come here for now on
Recommandé
LUIS M., service manager de Braman Hyundai a répondu le 02/08/2017 06:58 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.