DV

DONNIE VO

Puente Hills Hyundai

Évaluation globale

4,8

(438 reviews)

76

Critiques de DONNIE VO

RB

Raymond B.

West Covina, CA

2017 Hyundai Tucson

06/23/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

The young Asian service guy is the best

I don’t remember his name but he was the guy that helped me promptly while the older gentlemen service guys acted as if I was sitting on the service waiting area as if I had nothing else to do in my life. I will only recommend that my friend deal only with the young Vietnamese guy because he will get you in and out promptly and is very curtious

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/25/2018 08:03 AM

Hi Raymond,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

Client vérifié

Walnut, CA

2017 Hyundai Sonata

06/22/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good on Weekdays

Not the long wait on a weekdays on a Saturday (even with appointment- for which I was 30 minutes early, -I wasn't checked in until 30 minutes after my appointment time).

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/23/2018 11:50 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

SERVICE ADVISOR

CL

Carmen L.

Rowland Heights, CA

2016 Hyundai Tucson

06/21/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Curtis is the best

I live every experience with Hyundai but Curtis always goes above and beyond. Henis very attentive and has great customer service. Thank you Curtis

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/22/2018 07:47 AM

HiCarmen,
Thank you very much for take the time out of your day to fill out 5 star rating.
We appreciate business.

Employés avec lesquels vous avez travaillé

BL

Belinda L.

Diamond Bar, CA

2017 Hyundai Tucson

06/21/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good service

Jae Lee was my service rep. Very personable, and polite. Overall, the service department is very organized and well-run. Now my granddaughter has a Hyundai and she’ll be taking it here as well for service.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/21/2018 10:38 AM

Hi Belinda,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

SERVICE ADVISOR

Client vérifié

West Covina, CA

2005 Hyundai Tucson

06/20/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Great customer services

....from Alex Lee & C Park. Their understanding & professionalism made my experience at Hyundai very satisfactory.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/20/2018 01:11 PM

Hi Judy,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

RH

Raymond H.

West Covina, CA

2018 Hyundai Elantra Gt

06/20/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Average

Have bought six previous vehicles and serice appears to continue to decline.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/20/2018 12:05 PM

Hi Raymond,
Thank you for taking the time to give us your feedback. I am very sorry to hear of your recent experience.
I would like the opportunity to make it right and ask that you please contact me directly. You can reach me by phone or by the email to chanp@phhyundai.com. Thank you once again for taking the time to let me know about your experience.

Employés avec lesquels vous avez travaillé

Client vérifié

Upland, CA

2018 Hyundai Ioniq Plug

06/20/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Timely,Good Service

Had an 8:00 am appointment. My car was checked in immediately .
Javier Esquivel set me up and assured me that my car would be done in about 1 hr. He told me he would find me or call my cell when the car was done. Sure enough, at about 9:00 he found me and I was on my way in about 5 mins.

Non recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/20/2018 11:40 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

DK

Daniel K.

La Crescenta, CA

2017 Hyundai Sonata Hyb

06/20/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good service

I had a good experience. Everyone was professional and helpful.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/20/2018 09:52 AM

Hi Daniel,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

SERVICE ADVISOR

Client vérifié

Chino Hills, CA

2013 Hyundai Veloster

06/19/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good

Had a fun time

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/20/2018 08:01 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

JP

Jong P.

Brea, CA

2017 Hyundai Sonata

06/19/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

KIND

Even it was Saturday...so busy schedule but they give me a best service

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/19/2018 04:30 PM

Hi Jong,
Thanks so much for taking the time to share your service department experience. I sincerely apologize for not being able to earn a five star rating on your last visit. I am looking forward to seeing you soon.

Employés avec lesquels vous avez travaillé

SERVICE ADVISOR

Client vérifié

La Puente, CA

2016 Hyundai Elantra Gt

06/16/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Blank

Comments are present.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/18/2018 10:17 AM

Hi,
Thanks so much for taking the time to share your service department experience. I sincerely apologize for not being able to earn a five star rating on your last visit. I am looking forward to seeing you soon.

Employés avec lesquels vous avez travaillé

Client vérifié

Whittier, CA

2016 Hyundai Genesis

06/13/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Customer service

Great customer service.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/13/2018 03:19 PM

Good afternon,

Thank you for your review. I am pleased to hear our service team provided you with great customer service. We look foward in seeing you on your next scheduled visit.

Employés avec lesquels vous avez travaillé

Service Director

LP

Lizsa P.

West Covina, CA

2010 Hyundai Elantra

06/11/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Outstanding care

Javier and his team have been taking care of my 2010 Elantra since I purchased it. I have had no major issues and we're approaching year 8. I'm grateful for the care we get at Puente Hills Hyundai.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/13/2018 09:24 AM

Good morning,

We appreciate the time you have taken to leave us your feedback. I am pleased to hear our service team has provided you with 5 star service for 8 years and counting. We look foward in seeing you on your next service and continue providing you with outstanding service.

Employés avec lesquels vous avez travaillé

OM

Oscar M.

Diamond Bar, CA

2015 Hyundai Genesis

06/09/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great service

I never have to worry about the mechanics on my care, they are very thorough!

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/11/2018 08:26 AM

Good morning,

We appreciate the time you have taken in leaving us your 5 star review. Im happy to hear our Puente Hills Hyundai team provided you with great service. We look foward in seeing you soon on your next scheduled visit.

Employés avec lesquels vous avez travaillé

Service Director

BB

Brenda B.

La Puente, CA

2014 Hyundai Sonata

06/09/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

Everything was as promised!

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/11/2018 08:17 AM

Good morning,

We are glad to hear our team provided you with 5 star service. We will be looking foward to seeing you on your next visit.

Employés avec lesquels vous avez travaillé

Client vérifié

Fullerton, CA

2017 Hyundai Elantra

06/07/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Friendliness

Very friendly staff

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/08/2018 08:10 AM

Good morning,

Thank you for taking the time to write a review & your 5 star survey. We are happy to hear of your friendly experience. We look foward in seeing you on your next service visit.

Employés avec lesquels vous avez travaillé

MA

Mayte A.

Whittier, CA

2014 Hyundai Accent

06/06/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Customer Service

I always receive great service and customer service from Javer. He always treats me well and offers hia best honest advice regarding what service my vehicle needs. I always look for him. Thank You Javer and keep up the great work.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/06/2018 03:27 PM

Hi Mayte,
Thank you for 5 star survey with nice comment to Javer.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

Client vérifié

Pico Rivera, CA

2016 Hyundai Elantra

06/04/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great

Great customer service

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/05/2018 09:53 AM

Good morning,

Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

SL

Soyoung L.

Chino Hills, CA

2018 Hyundai Elantra

06/04/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good Service

Fast and Good response for my service

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/04/2018 10:48 AM

Hi Soyoung,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

CH

Curtis H.

Diamond Bar, CA

2015 Hyundai Genesis

06/04/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Vehicle service

I missed my scheduled appointment and did a walk in. This service was just an oil change, I was in and out within 45 minutes. I watched the mechanic conduct a complete vehicle inspection. Puente Hills Hyundai is the only place for service on my 2015 Genesis.

Recommandé

CHAN P., service manager de Puente Hills Hyundai a répondu le 06/04/2018 10:46 AM

Hi Curtis,
Thank you for 5 star survey and being our loyal customer.
We are looking forward to seeing you again for your next scheduled service visit.

Employés avec lesquels vous avez travaillé

SERVICE ADVISOR

281-300 sur 444 résultats

Les avis suivants sont soit en attente de vérification, soit non recommandés, ou ont été signalés pour violation de notre Politique d'Avis.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.