Solutions d'affaires
English French Canadian
SureCritic / Concessionnaire Hyundai / Eckert Hyundai / DAVID SHIPLETT
DS

DAVID SHIPLETT

Eckert Hyundai
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(169 reviews)
73

Critiques de DAVID SHIPLETT

RB
gravatar
RONALD B.
Sanger, TX
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome Service Department
Took the Sonata in for the gear shifter recall. Work was performed quickly along with an oil change.
Recommandé
DONALD W., Fixed Operation Manager de Eckert Hyundai a répondu le 01/14/2015 05:38 AM


Thank you, we appreciate it very much.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employés avec lesquels vous avez travaillé
DS
DAVID SHIPLETT
PF
gravatar
PAUL F.
Lewisville, TX
2014 Hyundai Sonata
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/23/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast friendly service.
Service was fast and friendly and service tech noted I had a bulge in the sidewall of my tire. They said they could replace it, but would have to order the tire, and the tire they wanted to sell me was twice as expensive as I could get from a local tire shop. They need to be more price competitive. There was no "room to move" or offer to work with me at all.
Recommandé
DONALD W., Fixed Operation Manager de Eckert Hyundai a répondu le 10/23/2014 05:42 PM


Sir,
i will look into it and follow up. I am disappointed it is our goal to be competitive with all tire shops for same make and models of our tires.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employés avec lesquels vous avez travaillé
DS
DAVID SHIPLETT
RP
gravatar
ROBERT P.
The Colony, TX
2013 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/09/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
efficient, dependable , honest, clean
Great customer service!
Stan is a honest salesman, & appreciated his hassle free purchase approach.
The service department is efficient & friendly.
I never dread driving to Denton for maintenance, although another location is closer to my home. The high quality of care given by Eckert staff is top shelf.
It is a pleasure owning my 2013 Tucson & equally a pleasant experience dealing with the Service Department.
Recommandé
DONALD W., Fixed Operation Manager de Eckert Hyundai a répondu le 09/11/2014 10:45 AM

Mr. Pascual,

  Thank you for being so very kind, we appreciate it.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employés avec lesquels vous avez travaillé
DS
DAVID SHIPLETT
DB
gravatar
DOUGLAS B.
Denton, TX
2011 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great staff
cleanliness, friendliness, professionalism, honesty
Recommandé
DONALD W., Fixed Operation Manager de Eckert Hyundai a répondu le 07/23/2014 03:26 PM

Thank You, Mr. Baum it is always a pleasure to serve you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employés avec lesquels vous avez travaillé
DS
DAVID SHIPLETT
DE
gravatar
DONALD E.
Lake Dallas, TX
2005 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2014
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The ability to perform repair quickly and accurately.
Same as review title.
Recommandé
DONALD W., Fixed Operation Manager de Eckert Hyundai a répondu le 07/08/2014 09:58 AM

we appreciate that, very much so.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employés avec lesquels vous avez travaillé
DS
DAVID SHIPLETT
GB
gravatar
GINA B.
Plano, TX
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
very accomodating!
I had an issue with my car not starting randomly. Took it to Eckert because that is where I bought it less than 2 years ago....and that was a WONDERFUL experience!! The problem was discovered, repaired, it was all under warranty and then I was on my way in less than 1 hour! The staff was VERY welcoming and friendly! Nice area to wait in, too....I think I took a nap!!
Recommandé
DONALD W., Fixed Operation Manager de Eckert Hyundai a répondu le 06/26/2014 02:21 PM

I am very happy to hear we have met your expectations and we look forward to assisting you in the future. Thank you for sharing your experience with us and allowing us to serve you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employés avec lesquels vous avez travaillé
DS
DAVID SHIPLETT
KD
gravatar
KENNETH D.
Lewisville, TX
2009 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Scheduling was easy.
Work was complete and timely.
We were treated well by all employees.
Recommandé
Employés avec lesquels vous avez travaillé
DS
DAVID SHIPLETT
VG
gravatar
VERONICA G.
Highland Village, TX
2014 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Wonderful place
This is my third Hyundai with the same dealer! Everyone is excellent especially Stan and Mike
Recommandé
Employés avec lesquels vous avez travaillé
DS
DAVID SHIPLETT
JG
gravatar
JOE G.
Savannah, TX
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2014
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Jimmy Deleon always goes the extra step to make the service experience pleasant and dependable. Thanks Jimmy
Recommandé
DONALD W., Fixed Operation Manager de Eckert Hyundai a répondu le 03/07/2014 03:21 PM


Thank you so much for your kind thoughts, as always it was our pleasure to serve you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employés avec lesquels vous avez travaillé
DS
DAVID SHIPLETT
WT
gravatar
WANDA T.
Colleyville, TX
2011 Hyundai Genesis Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2014
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
30,000 check service was quick and they clean my car,
FROM THE TIME I REACHED ECKERT HYUNDAI I WAS GREETED WITH A SMILE AND A WILLINGNESS TO SERVICE MY CAR. ALSO ANSWERED SOME DING QUESTIONS.
Recommandé
Employés avec lesquels vous avez travaillé
DS
DAVID SHIPLETT
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.