Solutions d'affaires
English French Canadian
SureCritic / Concessionnaire Hyundai / St. Charles Hyundai / DON MCELREA
DM

DON MCELREA

St. Charles Hyundai
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(188 reviews)
58

Critiques de DON MCELREA

Client vérifié
Saint Peters, MO
2007 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly and convienent
My service was two recalls so it was virtually painless. Friendly people and close to home. There was no charge so that made the visit even better.
Recommandé
CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 06/04/2018 04:53 AM

Thank you for the positive feedback. We hope to make your next visit a 5 star visit.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employés avec lesquels vous avez travaillé
DM
DON MCELREA
Client vérifié
O Fallon, MO
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
The main reason I keep coming back to St Charles Hyundai service department is the excellent service. All the service staff have always been nothing but professional. The one service technician who stands out and should be the example for all service technicians is Brad Dean. Brad has taken care of all my maintenance and records for my 2011 Sonata which now has 240K miles and still going strong. Brad was also one of the main deciding factors when I decided to purchase a 2017 Sonata last year, which will also be having all service performed St Charles Hyundai.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 05/31/2018 06:21 AM

Thank you for the awesome survey on your recent visit with our service department. Glad i can always keep you and your Hyundai happy and running strong.

thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé
BD
BRAD DEAN
DM
DON MCELREA
Client vérifié
Saint Charles, MO
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly service staff.
I get my car serviced here because the employees are friendly and I believe they are honest. I am never told I need additional repairs to my car. They usually say that everything checks out fine. I continue to buy Hyundai vehicles because I want to use this service department.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 05/29/2018 09:14 AM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé
BD
BRAD DEAN
DM
DON MCELREA
LS
gravatar
Lynn S.
Saint Louis, MO
2011 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/27/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Did good job
Completed in a timely fashion
Recommandé
Bob R. de St. Charles Hyundai a répondu le 05/29/2018 05:44 AM

Thanks for the positive review! Please let me know how I can make your next service visit with us a 5 star experience ,Thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employés avec lesquels vous avez travaillé
BR
BOB RECK
DM
DON MCELREA
Client vérifié
Wentzville, MO
2015 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
I like the staff!
I believe the dealership does a great job meeting all their customers needs.
Recommandé
CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 05/21/2018 01:18 PM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employés avec lesquels vous avez travaillé
DM
DON MCELREA
LZ
gravatar
Linda Z.
Saint Peters, MO
2012 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I always get above-average service.
Everyone is always professional and courteous. The only hiccup was when I had to come back to have my car inspection b/c the computer went down and they didn't take it to the other shop to perform the inspection, like they did the second time I took my car in.
Recommandé
KYLE W., Express Service Advisor de St. Charles Hyundai a répondu le 05/18/2018 01:50 PM

Thank you for the feedback and the good survey. We did attempt at our other store the first time but there was an issue as well, but we are glad that we were able to resolve it for you! Thank you and hope we see you again for your next visit!

Kyle Woodworth

Express Service Advisor 
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé
DM
DON MCELREA
Client vérifié
Saint Peters, MO
2008 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Did a great job fixing my car when it overheated on the road
I had a radiator hose get a hole and I had to have the car towed to the dealership. They gave me a courtesy car to use for the day and were able to fix it that day. They also told me that work that Dobb's told me was needed to pass inspection was not needed and not to have it done.
Recommandé
Bob R. de St. Charles Hyundai a répondu le 05/15/2018 06:12 AM

Thanks for the great review! It was our pleasure to get you back on the road again quick and safe! We look forward to your next service with us!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employés avec lesquels vous avez travaillé
BR
BOB RECK
DM
DON MCELREA
GF
gravatar
Gary F.
Saint Charles, MO
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service and repair
Convenient, competency and courteous service!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 04/25/2018 08:58 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé
BD
BRAD DEAN
DM
DON MCELREA
TC
gravatar
Theresa C.
Saint Peters, MO
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always friendly and helpful
Always friendly and helpful
Recommandé
CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 04/19/2018 10:00 AM

Thank you for the positive feedback on your recent service visit. We appreciate you business and look forward to see you next time.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employés avec lesquels vous avez travaillé
DM
DON MCELREA
DF
gravatar
Dennis F.
Saint Louis, MO
2002 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast, accurate, friendly service on 2002 Hyundai Accent
Chris Johnson, my Service Advisor for many years, and the service team at St. Charles Hyundai, again produced fast, accurate, and friendly service when they performed a complete rear brake service on my 2002 Hyundai Accent. As always, I was very pleased with the quality of the work. Chris has always answered all of my questions and has always explained every detail of the work that had to be done - there never were any surprises. That is the reason that I have always had my 3 Hyundai's serviced at St Charles Hyundai since 2002 and plan to continue using their services.
Recommandé
CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 04/18/2018 05:18 AM

Thank you for the great feedback on your recent visit! It is my pleasure to assist you with your vehicles. If there is anything else you need please let me know.

Thanks again!


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employés avec lesquels vous avez travaillé
DM
DON MCELREA
RP
gravatar
Robert P.
Maryland Heights, MO
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great service
great dealership
Recommandé
KYLE W., Express Service Advisor de St. Charles Hyundai a répondu le 04/18/2018 02:12 PM

Thank you so much for the great comments and feeback. We hope to see you again for your next visit! 

St Charles Hyundai Service, 

Kyle Woodworth 

Employés avec lesquels vous avez travaillé
DM
DON MCELREA
CK
gravatar
Cynthia K.
Saint Ann, MO
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Saint Charles Hyundai
Service team has been very attentive and helpful with any questions. The dealership is clean and in a convenient location.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 04/16/2018 12:49 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé
BD
BRAD DEAN
DM
DON MCELREA
ML
gravatar
Michael L.
Saint Peters, MO
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service done right
Thanks to the service team at St. Charles Hyundai. They did what was promised in a timely manner, for a fair price and totally met expectations. Great people to work with from the service writer through the cashier.
Recommandé
CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 04/09/2018 05:43 AM

Thank you for the positive feedback! We appreciate your business and look forward to see you next time.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employés avec lesquels vous avez travaillé
DM
DON MCELREA
GG
gravatar
Glenda G.
St. Peters, MO
2016 Hyundai Santa Fe S
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/06/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Poor Customer service
These guys don't care. Once they have the sale they treat you poorly.
Non recommandé
Bob R. de St. Charles Hyundai a répondu le 04/06/2018 01:15 PM

Thank you for the honest review ! i will be in touch with you to help get these concerns addressed,thanks ! your business is very important to us .

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employés avec lesquels vous avez travaillé
BR
BOB RECK
DM
DON MCELREA
Client vérifié
Saint Charles, MO
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
first scheduled maintenance
I was a little confused at first about how to schedule my first scheduled maintenance online. I think my email confirmation was sent to my spam mail. Once I arrived, the personnel was very friendly and helpful. It took about 1 hour for oil change, air filter, tire rotation , and top off of fluids.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 04/05/2018 02:03 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employés avec lesquels vous avez travaillé
BD
BRAD DEAN
DM
DON MCELREA
JK
gravatar
Josh K.
Saint Peters, MO
2007 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
Thank you for the great service once again Chris
Recommandé
CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 04/03/2018 05:34 AM

Thank you for the positive feedback! We look forward to see you for your next service.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employés avec lesquels vous avez travaillé
DM
DON MCELREA
Client vérifié
Saint Peters, MO
2007 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fast and professional
Treated with respect, fast service, professional staff - always a great experience bringing the car here for service.
Recommandé
CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 03/26/2018 05:09 AM

Thank you for the great feedback! If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employés avec lesquels vous avez travaillé
DM
DON MCELREA
PT
gravatar
Patricia T.
Saint Charles, MO
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Great helpful service department!
Recommandé
CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 03/12/2018 04:48 AM

Thank you for the great feed back!


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employés avec lesquels vous avez travaillé
DM
DON MCELREA
JW
gravatar
John W.
Saint Louis, MO
2007 Hyundai Entourage
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Superior service every time.
I always bring all my Hyundai vehicles back to where I initially bought them, St. Charles Hyundai. They always treat me well and do a great job. I have had the privilege to know Bob Reck in the Service Department for more than a decade, and he is a true gentleman. Chris Johnson also does a great job and is very professional. Thank you!
Recommandé
CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai a répondu le 03/07/2018 04:52 AM

Thank you for the great feedback! We appreciate your business and if there is anything else we can do for you please let us know.

Thanks again!

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employés avec lesquels vous avez travaillé
DM
DON MCELREA
TW
gravatar
Tina W.
Saint Charles, MO
2004 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly staff
Always quick to get my car in
Recommandé
KYLE W., Express Service Advisor de St. Charles Hyundai a répondu le 02/26/2018 05:19 AM

Thank you for the great survey! We really appreciate the feedback and i will make sure that we keep up the pace for your nect visit! 

St Charles Hyundai Service,

Kyle Woodworth

Employés avec lesquels vous avez travaillé
DM
DON MCELREA
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.