DT

DANNY PEREZ TORRES

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(577 reviews)
81

JW
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Joseph W.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Profssional and timely
Professional and timely
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 08/11/2018 10:15 AM

Thank you for sharing your service experience with us and for the 5 star rating.
Employés avec lesquels vous avez travaillé

TR
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Toni R.
Green Cove Springs, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
SERVICE
fast and ALWAYS friendly service...
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 08/09/2018 02:41 PM

Thank you for sharing your service experience with us and for the 5 star rating.
Employés avec lesquels vous avez travaillé

BM
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Bruce M.
Palatka, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
superior service
appointment time met, services performed well ahead of expected time. competent and thorough technicians.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 08/09/2018 04:39 AM

Thank you for sharing your service experience with us and for the 5 star rating.
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Waiting made better
Love the soda /water provided and the courtesy drivers. Only thing better would be a work area so working folks could do computer work while they wait.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 08/08/2018 11:54 AM

Thank you for sharing your service expwerience with us and the 5 star rating. 
We do have a desk set up in the customer lounge with a comupter some people will work at this station.

Employés avec lesquels vous avez travaillé

MC
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Marie C.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai of St. Augustine Providing Great Service for my Vehicle Since 2013
I bought my Elantra from Hyundai of St. Augustine in 2013. They have been the only ones who have serviced my car and it will stay that way. The friendliness and competence of the entire team in St. Augustine can't be beat.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 08/08/2018 10:23 AM

Thank you for sharing you service experience with us and for the 5 star rating.

Employés avec lesquels vous avez travaillé

Client vérifié
Ponte Vedra Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Super Service
From service writer to mechanics to car wash. Great coordinated team effort.

The fresh hot cookies are pretty good too.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/02/2018 05:30 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We agree, the cookies are delicious and the coffee is very good too.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JL
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Joseph L.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Joseph
Service rep was very helpful and courteous on this initial visit .
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/01/2018 02:48 PM


 We appreciate you sharing your service experience with us and the 5 star rating. We hope you are enjoying your brand new Sonata, they are wonderful vehicles.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

LS
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Liane S.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Timely Service
Service staff was able to get me in the next day when my service engine light came on and I told them I was heading out on vacation. Fixed the problem and the car runs beautifully again.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/01/2018 10:13 AM


 We thank you for sharing your kind words with us and the 5 star rating. We hope you had a wonderful vacation.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MB
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Mary B.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Attitude and service
Everyone in the service department was great to work with. They discovered a problem with the battery while they were doing the oil change and check on the car and took care of it immediately.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 08/01/2018 09:15 AM


 We appreciate you taking the the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MW
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Maryann W.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
tire replacement visit
Picking up a hole in a 6 month old tire was a big surprise. However , the service center really provided a really great service for a afternoon walk in with no appointment. THANKS
Maryann W
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/31/2018 10:17 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RS
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Richard S.
Ormond Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
As Advertised....
My appointment was accomplished on time, quickly and professionally done. Service reps were waiting outside to check me in when I arrived and the waiting area was comfortable.The mechanic briefed me when the work was done and went over a "Whole" car inspection that he conducted in addition to the scheduled work. A free car wash was also included. You really can't beat service like that!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/31/2018 09:19 AM


 Thank you for taking the time to share your service experience with us. Our service team always enjoys hearing from our wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MM
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Morris M.
Ponte Vedra Beach, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outstandidng Service
Very consistent over the past 5 years.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/30/2018 01:14 PM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

FK
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Frederic K.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Well done!
Performed required repair and maintenance and a very timely manner.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/27/2018 01:48 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service!
Timely and competent service, friendly and corteous staff.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/25/2018 01:00 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PB
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Pamela B.
Ponte Vedra, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
I don’t mind driving further to have my car serviced at Hyundai of St Augustine due to the excellent service and staff. They service my car on time and explain what needs to be done and after the service what was done.
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 07/13/2018 01:06 PM

Thank you for sharing your service experience with us.
We aprreciate you driving down from Ponte Vedra each time and 
thank you for the 5 star rating 

Employés avec lesquels vous avez travaillé

AM
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Alpha M.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
always a great experience
great people
great service
love my Sonata
special thanks to Danny in service and Demetrius in sales
Recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 07/13/2018 01:12 PM

Thank you for sharing your service experience with us and the 
5 star rating. 
Will let Danny and Demetrius know of your special thanks.

Employés avec lesquels vous avez travaillé

MH
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Michael H.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Test drive offer false?
Still waiting for $50 card for test drive.
Non recommandé
CHERYL B. de Hyundai of St. Augustine a répondu le 07/12/2018 02:28 PM

Thank you for the 5 stars on the survey.
I will let sales know about the $50.00 card for the 
test drive. 

Employés avec lesquels vous avez travaillé

DN
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Donna N.
Ponte Vedra Beach, FL
2013 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Courteous and professional
Appreciate online scheduling and efficient efforts to service my car and get me in and out ina timely manner.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/11/2018 05:28 AM


 Thank you for sharing your service experience with us. Taking advantage of our on-line scheduling is quick and is available 24/7.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

BT
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Beverly T.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
I've always received excellent service each time I've brought my car in. Everyone is friendly and helpful.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/11/2018 05:25 AM


 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

SF
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Sheila F.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
SheShe
Awesome Service as usual!! :)
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 07/10/2018 12:00 PM


 Thank you for the kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.