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CHRISTINE TONELLI

McGrath City Hyundai
Évaluation globale
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(579 reviews)
40

Critiques de CHRISTINE TONELLI

GL
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Gloria L.
Forest Park, IL
2016 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/16/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
People
All good
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 05/17/2021 06:18 AM

Gloria,
My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employés avec lesquels vous avez travaillé
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CHRISTINE TONELLI
LS
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Larietha S.
Chicago, IL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/04/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Communication
Fast friendly and reliable associates
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 05/06/2021 08:22 AM

Larietha,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

CONSTANCIA M. de McGrath City Hyundai a répondu le 05/06/2021 08:29 AM

Larietha,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
SS
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Sonya S.
Bellwood, IL
2013 Hyundai Sonata
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/13/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
If you just want to kill time
Wasted way too much time there for an oil change and i had an appt...
Non recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 04/14/2021 10:29 AM

Sonya,

My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
Client vérifié
Chicago, IL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Scheduling
Very easy to schedule. In time and friendly.
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 04/10/2021 09:48 AM

Anonymous,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
JG
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Jesse G.
Chicago, IL
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great customer service
Service advisor Christine T. is the absolute best. Great friendly customer service and goes above and beyond to make sure your car is taken care of.
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 04/09/2021 03:32 PM

Jesse,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
RW
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Reginald W.
Chicago, IL
2017 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2021
client vérifiéVérifié Client
Catégorie : Service
The service was awesome!
The service was excellent.. I was greeted with the upmost respect and a great smile very nice.
Recommandé
Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
PR
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Paula R.
Palos Heights, IL
2014 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Christine Tonelli
Comfortable ,confidence ,& knowledgeable
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 04/02/2021 03:02 PM

Paula,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
RW
gravatar
Reginald W.
Chicago, IL
2017 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2021
client vérifiéVérifié Client
Catégorie : Service
The service was awesome!
The service was excellent.. I was greeted with the upmost respect and a great smile very nice.
Recommandé
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/01/2021
Type de service : Maintenance
Catégorie : Service
CONSTANCIA MONTOYA Greeted me with a great smile she was very nice and made me very comfortable.
CONSTANCIA MONTOYA Was awesome ?
When I came in she greeted me with a nice smile and made me very comfortable and took care of me right away and I was very happy ? to say the least.
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 04/02/2021 03:02 PM

Reginald,

My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
CC
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Caffie C.
Addison, IL
2007 Hyundai Entourage
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service is great
The worker is nice and friendly
Non recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 03/31/2021 10:32 AM

Caffie,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
CM
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Carmen M.
Lyons, IL
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The professional service and courteous staff. Have no complaints. Will definitely buy my next car from Mcgraph
Mcgraph to me is one of the best dealer. Their staff from the minute you walk in they welcome you and make sure that your treated with the outmost respect and very professional.: Connie is one of your best managers always with a smile and the rest of the staff have no complaints.
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 03/30/2021 01:03 PM

Carmen,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
Client vérifié
Chicago, IL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service
Everyone is very helpful! Will be coming back for my oil changes and just a check up
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 03/30/2021 06:52 AM

Kayla,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
DJ
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Delores J.
Chicago, IL
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
I had one of the dealership experience in a while. Christian greeted me warmly and task care of the business.
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 03/17/2021 08:08 AM

Delores,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
OV
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Oscar V.
Chicago, IL
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
The team at McGrath Hyundai is knowledgeable friendly and courteous. They have earned my business.
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 03/13/2021 10:14 AM

Oscar,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
DW
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Delia W.
Chicago, IL
2019 Hyundai Santa Fe Xl
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change and maintaince
Great, love the staff
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 03/12/2021 01:02 PM

Delia,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
CC
gravatar
Caffie C.
Addison, IL
2007 Hyundai Entourage
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly staff alway going out there way to help
Giving your people 100 percent all the way
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 03/05/2021 10:24 AM

Caffie,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
Client vérifié
Chicago, IL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Christine rocks
I had a great experience with Christine. She’s the best, always so good with her customer service. Makes me feel like I’m part of her family.
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 03/05/2021 10:23 AM

Anonymous,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
ZS
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Zuemy S.
Cicero, IL
2013 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Everyone was so welcoming and explained what my car need done
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 03/03/2021 10:19 AM

Zuemy,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
BN
gravatar
Barbara N.
Chicago, IL
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Professional and friendly service
Was able to get all my services taken care of plus a Lyft ride to and from the dealer. Perfect!!
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 03/02/2021 03:52 PM

Barbara,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
SS
gravatar
Soe S.
Elmwood Park, IL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome
Awesome service for my first time bringing my vehicle ? in for service. My host or service carer was professional helpful and resourceful to my every need. You guys are lucky to have her!!!!!!!
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 02/12/2021 10:13 AM

Soe,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
Client vérifié
Chicago, IL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Review
Stephanie did a great job accommodating my service providing feedback when had it for my vehicle.
Recommandé
CONSTANCIA M. de McGrath City Hyundai a répondu le 02/05/2021 09:35 AM

Anonymous,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employés avec lesquels vous avez travaillé
CT
CHRISTINE TONELLI
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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