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CHERYL BUCK

Hyundai of St. Augustine
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(934 reviews)
100

Critiques de CHERYL BUCK

MH
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Marie H.
Saint Augustine, FL
2016 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Personalized service
Great and timely service rendered
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/08/2018 06:20 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
DR
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Deborah R.
Jacksonville, FL
2017 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/05/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Debbie R
The service is worth the wait. Would have liked for my backseat to be vacuumed just like they did the front… That little extra effort would go a long way!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/05/2018 06:04 AM

Thank you for the 4 star rating and your continued loyalty to Hyundai of St Augustine. Please just ask your service consultant on your next visit to have our detail dept vacuum the rear.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
EL
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Eugene L.
Palm Coast, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly and on time.
Nice people and efficient.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/03/2018 12:35 PM


 Thank you for taking the time to share your experience with us and your continued loyalty to Hyundai of St Augustine.
Happy new year!!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
MY
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Manila Y.
Saint Augustine, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service and the nice employee who drove me to Walmart and then came and got me and helped with purchases
I said it all in above paragraph. The prompt service and the super nice employee who drove me to Walmart..
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/03/2018 05:51 AM

We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.
Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
JD
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Jack D.
Crescent City, FL
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome customer service!
It’s hard to believe, in this self service society that we have become, that the St Augustine team at Hyundai treat their customers with genuine care and concern. I actually enjoy my coffee while waiting for my car to be serviced.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/02/2018 05:48 AM


 Thank you for sharing your kind words with us and we are truly blessed to have such wonderful guests. Happy new year from all of us!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SB
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Suzanne B.
Jacksonville, FL
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Recent Visit
Cheryl has been my service adviser since 2013. Have always felt in good hands.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/02/2018 05:44 AM


 We appreciate your kind words and continued loyalty to Hyundai of St Augustine. Cheryl is a true professional that always appreciates hearing how she is doing, great job as always Cheryl!
Happy new year from all of us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
DG
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Danielle G.
Palm Coast, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Car maintenance
Good
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/02/2018 05:41 AM

Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine. Happy new year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
EK
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Eric K.
Saint Augustine, FL
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/01/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
We love St. Augustine Hyundai
We have now purchased or leased three vehicles from Hyundai of St. Augustine. From sales to service, we have had nothing but a wonderful experience. We will be back!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 01/02/2018 05:39 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. Happy new year!!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
LF
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Leone F.
Palm Coast, FL
2018 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
It's just OK
You're selling a premium brand (Genesis) out of a third world dealership.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/29/2017 12:18 PM

Thank you and Happy new year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KG
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Kevin G.
Palm Coast, FL
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The people
You deliver on your service promise.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/29/2017 06:11 AM


 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.
Happy new year from all of us!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
St. Augustine, FL
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
All was good.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/29/2017 06:10 AM


 Thank you for sharing your kind words with us and Happy New Year from all of us!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
EK
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Ellen K.
Palm Coast, FL
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service quick
Great service great people
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/28/2017 03:03 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
RK
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Robert K.
Saint Augustine, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Experience
I took our 2016 Santa-Fe into Hyundai of Saint Augustine dealership for an extensive 30,000 mile service. The appointment was handled on-time and in a very professional manner. They called me and recommended I replace the front windshield wipers. I knew they were pretty much worn out and agreed. Everything else was on this service was completed and in response to a concern I stated at the beginning of the service they checked they checked the battery and found that it was not up to par and replaced it under warranty.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/28/2017 11:58 AM


 Thank you for taking the time to share your service experience with us and Happy New year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
Client vérifié
Saint Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Great, friendly service in a timely manner
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/28/2017 10:14 AM


 Thank you for sharing your service experience with us. Happy New year!!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
JB
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Jean Michael B.
Ponte Vedra, FL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall and maintenance combined
Great service from beginning to end: booking, arrival, orientation to explanations of services needed, shuttle service, application of relevant discounts, completion of all recalls and maintenance for 2 cars at once. Always friendly and caring staff taking time to explain and answer questions.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/06/2017 06:14 AM


 We greatly appreciate your service experience with us and your kind words. Happy holidays from our family to yours.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
JB
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Jean Michael B.
Ponte Vedra, FL
2010 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall and maintenance combined
Great service from beginning to end: booking, arrival, orientation to explanations of services needed, shuttle service, application of relevant discounts, completion of all recalls and maintenance for 2 cars at once. Always friendly and caring staff taking time to explain and answer questions.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/06/2017 06:13 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Happy Holidays from our family to yours.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
KM
KEITH MONDELLO
Client vérifié
Palm Coast, FL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service, helpfull service
Good service with a smile.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/04/2017 06:52 AM


 We thank you for sharing your kind words with us and the 5 star rating.
Happy Holidays from our Service and Parts Teams!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
JR
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James R.
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service and the people
The people treat you like a person. Things done on time and right the first time.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/04/2017 06:48 AM


 Thank you for sharing your kind words with us and your continued loyalty to Genesis of St. Augustine.

Happy Holidays!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
MS
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Michael S.
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Courteous staff and services in all departments. Great amenities in waiting are. Best dealer service department I’ve ever used.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/01/2017 06:03 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Genesis of St. Augustine.

It's official! 6 times in a row!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
TB
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TERRY B.
2013 Hyundai Genesis
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Takes to long for service
Takes to long for service
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/01/2017 05:58 PM

Thank you for sharing your service experience with us. Our sincere apologies for the delays, we were in the process of changing over our computer systems and ran into some unforeseen issues. Cheryl will be following up with you.

It's official! 6 Quarters in a row.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
CB
CHERYL BUCK
SR
STEVE RISLEY
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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