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BENJAMIN J RODGERS

Assistant Service Manager
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(79 reviews)
72

EJ
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Edward J.
Lehi, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great People giving Great Service.
Thank You Lindon Service Department always above and beyond.
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 10/06/2020 03:06 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!


Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

DN
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Daniel N.
Pleasant Grove, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service quality
friendly and fast , meets time commitments
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 09/18/2020 03:45 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Provo, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
I went in for an oil change and the lady at the first desk pulled my car into the service center for me because I had two of my kids with me. Because she said she knows what it’s like getting kids in and out of the car. Everyone else I encountered was very friendly and pleasant as well.
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 09/16/2020 08:05 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

DM
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David M.
Lehi, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick reliable service
In and out in less than 90 minutes. No complaints!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 08/26/2020 08:55 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

IS
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Irvin S.
American Fork, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Schedule on line and finished repairs on time.
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 08/24/2020 12:17 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

SH
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Sierra H.
Lehi, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Above and beyond
We love Ben in the service department! He was so helpful and was willing to go above and beyond to meet our needs.
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 08/18/2020 07:29 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

MN
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Michael N.
Provo, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Love this dealership.
Service is timely and efficient
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 08/07/2020 01:17 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

CR
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Carmen R.
American Fork, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They are good customer service,
They are very considerate with everything, I like and appreciation
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 07/23/2020 07:38 PM

Hi Carmen,
Thank you so much for your five star response to our survey!  We're always glad to hear that you had a positive experience here at the dealership.  We look forward to helping out again in the future!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

KM
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Kingston M.
Vineyard, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Ben was kind and helpful through the whole service. Explained everything he did and looked into the tire that I had told him about. And it was actually done quicker than I anticipated. It was great! Thanks!
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 07/23/2020 07:40 PM

Hi Kingston,
Thank you for your excellent response to our survey!  We're so glad to hear that you had a positive experience at your last visit.  We look forward to providing more service in the future!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great friendly service
Great place and people to work with.
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 07/14/2020 02:23 PM

Dear Guest,
Thanks for the terrific review! We so appreciate the feedback, and we look forward to helping out again in the future!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

VK
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Valerie K.
Lindon, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service Department!!
This service department is the best! It's why we keep buying from Murdock Hyundai. The service folks are kind, professional, and know their stuff. My daughter has also bought a few cars from them, but then moved to TN. Unfortunately, she has paid twice to have her brakes done in TN and she was still having problems. When they were in UT last, I had her take it in and one of our trusted service folks were able to find the problems and got everything taken care of. So grateful for these folks!!
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 07/14/2020 02:29 PM

Hi Valerie,
Thank you so much for your five star response to our survey!  We're so glad to hear that we were able to help you and your daughter out!  We hope to continue to provide reliable service for your family.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Orem, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service.
Took it in when my check engine light flashed. Made sure to keep it to test drive and make sure the misfire wouldn't happen again. Got back the next morning, no problem and it was on warranty so I didnt have to say anything!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 07/06/2020 08:04 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Eagle Mountain, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Friendly Service
They double checked my filters and replaced them for free due to a noise I hearing after my last service. They were thorough and fixed the issue for free.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/20/2020 10:19 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager
Employés avec lesquels vous avez travaillé

HJ
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Hailey J.
Spanish Fork, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast working and polite
Would 100% recommend.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/18/2020 09:04 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager
Employés avec lesquels vous avez travaillé

GR
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Gregory R.
Pleasant Grove, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ben is the man!
Ben did a fantastic job of helping us with our Hyundai Santa Fe! He has awesome customer service, great communication, and was very friendly and down to earth!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/18/2020 09:02 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

RE
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Ronald E.
Provo, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
See below
Brad in Service was GREAT!!! Friendly, really took care of everything needed for my Tucson. I have had great experience every time I gave brought my car in. I give Brad five stars!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/16/2020 11:57 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

RM
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Socially sensitive
I was a bit nervous about sitting in a waiting room while my Sonata was being services, but Murdock Hyundai Linden had is all figured out. Plenty of space in between customers and hardly any time waiting. Bravo!
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/16/2020 10:48 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

CT
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Charles T.
Provo, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The Best in the West!
Excellent service and timely response on what needed to get fixed on my car that has 135,000 miles on it! Thank you, Murdock Hyundai in Lindon!
Recommandé
SHAUNA D. de Murdock Hyundai Lindon a répondu le 06/13/2020 09:11 AM

Dear Charles,

Thank you so much for taking your own time to submit a review for us, and for your kind words! We do our best each day to make every guest's visit 5 stars in quality, and I am thrilled that you had that experience with us. We appreciate your business and value your trust in us! Thanks so much!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

JF
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Joshua F.
Salt Lake City, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick and friendly
Have had my car serviced a few times and they are always quick and friendly! Really appreciate it. It's hard to find good service, it seems.
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/09/2020 07:08 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Payson, UT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional
I always like going
Recommandé
SERVICE C. de Murdock Hyundai Lindon a répondu le 06/01/2020 05:37 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.