BEN GIRARD

Earnhardt Hyundai North Scottsdale

Évaluation globale

4,9

(1203 reviews)

87

Critiques de BEN GIRARD

Client vérifié

Scottsdale, AZ

2012 Hyundai Sonata Hyb

08/23/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

My Air conditioning broke in freakin August

Ben

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/23/2016 12:36 PM

Thank you for the 5-star review.

Of course anyone who could get your air conditioning back to working in August get extra consideration, but we're glad Ben took care of you and your Hybrid and we look forward to seeing you in cooler temps next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JT

Jacki T.

Phoenix, AZ

2013 Hyundai Accent

08/22/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Ben ROX!!!

Thanks Ben, for taking care of our 2013 Accent when we thought it was just a battery. Saved us money and time. Come to find out it was a flipper doodle thingy that startshe the car when in park....or something like that. Ben got it in, diagnosed it, and fixes in all in a day. Thanks again, Ben, for your awesome customer service. See you in 3-5k miles!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/23/2016 07:35 AM

Thank you Jacki!

We think Ben rox too! We are glad we found and fixed that flipper doodle thingy (inhibitor switch if you're feeling technical) and got you back on the road. Wonderful review, thank you for the post and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

KP

KATHRYN/JOHN P.

2016 Hyundai Tucson

08/17/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Job

The team totally followed up to what they committed to. I needed work done but also had a deadline to make. Brian was even looking into a spare vehicle just in case the work didn't get completed on time. I was kept update the whole time.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/17/2016 05:27 PM

Thank you both for the great review.

We will always work with you to help you meet the needs of both your car and your busy life. Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

ME

Margy E.

Scottsdale, AZ

2012 HYUNDAI SONATA

08/16/2016

Vérifié Client

Catégorie : Service

Very good service department!

They told me about a recall that I was unaware of that could have been catastrophic but Hyundai went above and beyond by extending the warranty of my car. Exceptional and unexpected!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/16/2016 12:40 PM

Thank you Margy.

We are glad to be your Hyundai dealer, thank you for the great review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AL

Alleson L.

Scottsdale, AZ

2014 Hyundai Santa Fe S

08/15/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Great experience

Everything was very easy and great.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/15/2016 05:20 PM

Thank you Alleson.

We glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AW

Alana W.

Scottsdale, AZ

2012 Hyundai Tucson

08/14/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

The people and customer service

This dealership goes above and beyond every time. They are the best!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/14/2016 10:01 PM

Thank you Alana.

We are very glad to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

TW

Tania W.

Scottsdale, AZ

2013 Hyundai Genesis Co

08/13/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Customer service is excellent

Great service

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/14/2016 07:05 AM

Thank you Tania.

Great customers deserve great service. Thank you for the review and recommendation and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

WB

Walter B.

Scottsdale, AZ

2015 Hyundai Genesis

08/13/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Rainy Day Service

despite very heavy rains, they got us in on time and out expeditiously

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/13/2016 10:14 AM

Thank you Walter.

Monsoons can wreak havoc with anyone's plans, we are glad they didn't interfere with your visit or our service. We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Mesa, AZ

2012 Hyundai Santa Fe

08/09/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

excellent customer service

Excellent customer service

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/09/2016 03:34 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

ST

Steven T.

Scottsdale, AZ

2010 Hyundai Genesis Co

08/08/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

A dealership you can trust

Finally a dealership you can trust. Went in expecting to pay for a new a/c condenser and discovered the car only needed routine maintenance. Service writer (Ben) was honest and very helpful.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/08/2016 04:08 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

EW

Eldon W.

Phoenix, AZ

2011 Hyundai Equus

08/08/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Saw the problem and got it done.

Top customer service.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/08/2016 11:11 AM

Thank you Eldon for the great review.

We are very happy to be your Equus dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MW

Melvin W.

Fountain Hills, AZ

2014 Hyundai Santa Fe S

08/05/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Super service

Ben is a great advisor...

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/05/2016 09:04 PM

Thank you for the 5-star review for Ben.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DB

Dora B.

Scottsdale, AZ

2013 Hyundai Elantra

08/04/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

It's professional service and everything that can be done to SAVE the customer money.

I have recommend Hyundai to several friends. One did purchase the Hyundai Santa Fe and he is very please.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/04/2016 10:40 PM

Thank you, thank you, thank you Dora.

One of our absolute favorite customers ever. From the XG350 to your new Elantra it has been our absolute pleasure being your dealership. You are so much more than a customer, you are a friend and we look forward to seeing you for many many more years, miles, and Hyundais to come.

The Earnhardt Service Team.

Employés avec lesquels vous avez travaillé

BD

Bernard D.

Scottsdale, AZ

2015 Hyundai Elantra

08/04/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

Ben was able to squeeze my car between two other appointments to take care of a dead battery and then to perform the normal service at the same time to avoid me the inconvenience to come back again the week after.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/04/2016 05:04 PM

Thank you Bernard.

We are glad Ben was able to make your visit convenient and take car of your car. Thank you for the 5-star review and we'll look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CC

Crystal C.

Phoenix, AZ

2012 Hyundai Sonata

08/04/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Customer Service/Care

I now know I can always count on this dealership to assist me with any problems I encounter whether it's as simple as a battery change or oil change. They are always there to try to fit you in their busy schedule! They understand your needs and concerns and they always try to be there for you. Thank you for your service!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/04/2016 05:05 PM

Wonderful review, thank you Crystal.

We are very glad to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CG

Carol G.

Scottsdale, AZ

2013 Hyundai Santa Fe S

08/03/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Professionalism

Professional clean

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/03/2016 11:52 AM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MP

MARK/PATRICIA P.

2014 Hyundai Veloster

08/02/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service department

Excellent

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/02/2016 07:44 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MS

Malcolm S.

Phoenix, AZ

2012 Hyundai Sonata

08/02/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Mary

Ben was very helpful and accommodating.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/02/2016 01:42 PM

Thank you Mary.

We are happy Ben could help and we look forward to being here for you whenever you need us.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CP

Cheryl P.

Scottsdale, AZ

2014 Hyundai Elantra

07/30/2016

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service Survey

Excellent Service

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/30/2016 06:11 AM

Thank you Cheryl.

We are glad to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

EZ

Elena Z.

Phoenix, AZ

2013 Hyundai Elantra

07/29/2016

Type de service : Repair

Vérifié Client

Catégorie : Service

Review

Review

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/29/2016 04:59 PM

Thank you Elena for the 5-star review.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

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